Mackney Photography Reviews 181

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great with our toddler, lots of patience and seemed to be very well experienced in working with young children. Loved the day and it was made to feel like a very special experience for our little fami... See more

Rated 5 out of 5 stars

Great experience and very friendly members of staff. Amazing photographer who had great energy and loved to listen to ideas my son had for photos. Comfty studio and great presentation of the photos.... See more

Rated 5 out of 5 stars

Helped make us feel relaxed and made it an enjoyable experience. This was reflected in the quality of the pictures

Rated 4 out of 5 stars

Our photoshoot experience was amazing. The photographer was great with our little one, entertaining him to get the best shots & very patient with him when he was a little fed up & wanted to feed. The... See more

Company replied

Company details

  1. Portrait Studio
  2. Photographer
  3. Photography Service
  4. Photography Studio

Written by the company

Welcome to the world of Mackney Photography! We are a passionate family business, who together with our amazing team, we specialise in capturing the essence of life through our lens. If you're looking to freeze those precious moments in time, then you've come to the right place! Our award-winning portrait studio has been providing smiles to families all over Derby for the past 10 years. From babies to pets, we have photographed them all! Our photography studio in Darley Abbey is the perfect haven for you and your loved ones to feel comfortable and at ease. Over the years we have loved being part of our customers happy memories and capturing these precious times with warmth and a familiar welcome. We would love to take you on a journey to create the most beautiful portraits at Mackney Photography and therefore see why our customers return time after time... Love Wendy and Simon Mackney


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a baby photoshoot given as a…

We had a baby photoshoot given as a gift from family and I was a bit apprehensive before booking but there was no need to worry about any aspect of the experience. From the initial booking of the photoshoot the team at mackney were helpful and friendly. On the day of the photoshoot our photographer (Amy) was very good with our baby and toddler and the viewing appointment was lovely with no pressure at all.
We are very happy with the pictures and are waiting to see our finished artwork in the next few weeks!!

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

Really amazing experience!

Really great experience from start to finish! We all really enjoyed doing this as a family and the photos at the end were all amazing! Very friendly and porfessional staff and never felt pressurised to buy anything/ spend certain amount! Would highly recommend!

January 14, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review and recommending us!! Lots of love from us all, xxx

Rated 5 out of 5 stars

I recently had the pleasure of winning…

I recently had the pleasure of winning a boudoir shoot with La Femme. Initially I was so nervous, but Simon and the whole team put me at ease immediately. I had my hair and makeup done by the lovely Natalie, and we had a good laugh whilst getting ready. Simon was utterly professional and friendly, and completely brought me out of my shell.
I had an amazing day, and would absolutely recommend this type of shoot for anyone who lacks self confidence. I saw myself in a whole new light at my photo viewing, and purchased a montage frame of my photos.

February 20, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review and recognising the hard work of our incredible team! Lots of love from us all, xxx

Rated 5 out of 5 stars

Wonderful experience

A family photoshoot with not all of us being comfortable having our photograph taken. Simon made us all feel very comfortable and we got many happy memories in these lovely photographs. The day came to view and choose its was very hard to make our final decision and a box of tissues was required.

March 9, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your kind review, lots of love from us all, xxx

Rated 5 out of 5 stars

Amazing people

Amazing people, very professional and helpful

April 2, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review! xxx

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. One very happy little girl who loved the whole experience and cannot wait to see the end product

March 30, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

So happy your little girl loved her photoshoot experience, lots of love from us all, xxx

Rated 5 out of 5 stars

Really good

Really good. Good experience and would definitely come again.
I do recommend them!

March 17, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much! Can't wait to welcome you all back, Lots of love from us all, xxx

Rated 5 out of 5 stars

Worth the time, money and experience

I cannot say enough how amazing Mackney’s is. I used Mackney’s for a family shoot a couple of years ago and the photos are amazing. They capture the essence of us as a family and caught such real moments they are truly incredible.

But my return recently was for a different kind of photo - one I never thought I would have the guts to do: boudoir.

I am not confident and I am definitely a bit curvy in places I don’t want to be. Simon and Nat were so amazing that by the time it came to stripping down into my underwear I looked amazing (thanks Nat) and I had been given time to relax.

Simon is so passionate and encouraging that I soon felt like I could do the poses and feel good about myself. I have also not laughed so much in such a long time. I left absolutely buzzing.

Wendy did my photo viewing and she is such a lovely person - no pressure and complete understanding when I was faffing over my own insecurities.

I would recommend them 100% and the artwork you get (because it is worthy to be called that) is amazing.

I would trust Mackney’s to capture any moment and to make each photo have a spark or quality I haven’t seen in others I have had done.

March 26, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Hi Anna, From the bottom of our hearts, thank you for taking the time to share your experience with us. Your words have truly warmed our hearts, and knowing that we could contribute to your feeling of confidence and joy is why we do what we do.

We're so honoured that you chose Mackney’s for not just one, but two very special and distinct chapters of your life. It's always a joy to welcome back familiar faces, and we're thrilled to have been part of another memorable moment for you. Your trust in us to capture the essence of your family, as well as your own unique beauty and spirit, is something we hold dear.

Simon, Nat, Wendy, and the entire team here at Mackney’s are touched by your kind words. We strive to create an environment where every client feels at ease, valued, and, most importantly, celebrated for their individuality. It’s wonderful to hear that we were able to provide you with a comfortable and enjoyable experience.

Your mention of the laughter and the positive energy you felt during your session brings smiles to our faces. These moments of genuine happiness are what we aim for every day, and knowing we've succeeded with you fills us with immense pride.

We truly believe that every photograph we take is a piece of art, designed to evoke emotion and capture something truly unique about the subjects. Your recognition of this in your own photographs is the highest compliment we could receive.

Thank you again for your recommendation and for trusting us with your precious memories. We look forward to creating more beautiful artwork with you in the future, capturing the moments that matter most to you and your family. Lots of love from us all, xxxxx

Rated 5 out of 5 stars

The whole experience was great

The whole experience was great, super friendly staff, The children loved all the poses and the staff tried to make it as happy and enjoyable as possible. The end products are amazing and come packaged really well

January 7, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review!!!

Rated 5 out of 5 stars

Can’t wait to come back

We had a great time at Mackney and even though our LO was quite grumpy whilst having his photos done, they still managed to get some amazing photos. I wish we could have afforded to buy more but unfortunately they are just to expensive. That is only because it takes them so long to do all their edits and they are absolutely incredible with what they do, so I can’t complain at all about there prices. Thanks guys for a great time and we can’t wait to see our photos

March 30, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your kind review, we hope you loved your photos too, can't wait for you display them loud and proud at home!!

Rated 5 out of 5 stars

Made us feel at ease

Made us feel at ease. Had a fabulous time and enjoyed every minute. Staff could not have been more friendly. Would highly recommend them.

March 28, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review, xxx

Rated 5 out of 5 stars

Absolute fantastic and incredibly…

Absolute fantastic and incredibly professional service. Amy was superb during the photo shoot and captured lots of superb images of our daughter! Could not have been happier.

April 13, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review, xxx

Rated 5 out of 5 stars

La femme by mackney

Made me feel so comfortable and I'm so happy I pushed myself to do it!

April 24, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review, xxx

Rated 5 out of 5 stars

Babies first Birthday

I wanted to do something special to capture my daughter’s 1st birthday and after some inquiries and googling I came across Mackney's cutest baby competition, we won a shoot! The team was so friendly, accommodating, and creative. They were patient with faffing mummy and capturing my daughters attention. Simon not only captured my babies sweet side but the cheeky side too ❤️ cannot not recommend this lovely team highly enough. Thank you for the memories.

December 15, 2023
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thank you so much for taking the time to leave such a wonderful review of your experience with us at Mackney's for your daughter's first birthday shoot. We're thrilled to hear that you found our team friendly, accommodating, and creative. It's always our goal to make every photo session special and memorable, especially for milestones as precious as a first birthday.
We're delighted that Simon was able to capture both the sweet and cheeky sides of your daughter, creating lasting memories for you to cherish. Thank you for recommending our lovely team; it truly means the world to us.
We look forward to the opportunity to create more beautiful memories for you and your family in the future. Lots of love from us all!! xxx

Rated 5 out of 5 stars

Absolutely magical experience

Absolutely magical experience! The team were amazing with my little boy, giving him confidence to enjoy the photoshoot. We had a great time and the little personal touches of offering refreshments to the parents is warming. We loved the little dog too.

November 17, 2023
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review! Trigger - our studio dog is so pleased to get a mention too, lots of love from us all, xxx

Rated 5 out of 5 stars

The most magical and amazing experience…

The most magical and amazing experience
The photo viewing was so emotional and beautiful!
Photos turned out better than I could have expected! 5stars! So happy with results

February 29, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Arrrr thankyou so much for your lovely review! xxx

Rated 5 out of 5 stars

The 2 ladies that did the photo shoot…

The 2 ladies that did the photo shoot where very patient and very helpful and understanding which was great as working with babies that can be temperamental can be very difficult and stressful, but they where very good at making sure it was a calming experience, also the viewing was amazing we where blown away with how amazing the picture came out,as my baby was not happy on both occasions so was very difficult for the photo shoot, but the pictures and viewing video was amazing! We expecially liked the viking edited photos never expected them to come out so great! And the end products where amazing quality!

November 27, 2023
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review! So glad you loved the viking edit - we do aim to please!!! Lots of love from us all, xxx

Rated 5 out of 5 stars

Great experience

When first coming here we were really apprehensive about everything and after having this experience we would honestly say this company is amazing as the photos turned out better than we could of imagined and a lot of care is put into making everything perfect. I would also like to add our photographer Kiran made the experience amazing and Wendy was extremely helpful when picking which products would suit our home best. We would like to say thank you to all the team at mackney photography!!

February 24, 2024
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely and kind review :) Lots of love from us all, xxx

Rated 5 out of 5 stars

Thank you for capturing the most…

Thank you for capturing the most precious images of both of my girls, I’ll treasure them forever. I was amazed at how natural my girls were during their shoot, with a variety of props and the most gorgeous dresses carefully picked in the most stunning setting. We had our cinematic viewing and before I was even seated there was a picture of my girls together and I was already crying 🥺. We chose the frame montage, just cannot wait to see the final masterpiece and be able to treasure it forever thank you to everyone at Pop Studios xx

December 3, 2023
Unprompted review
Mackney Photography logo

Reply from Mackney Photography

Thankyou so much for your lovely review! xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look