Ordered Macbook Pro Retina 13 inch A1706 / 1708 LCD assembly (mid 2016/2018). The item was branded "Apple" on Macparts website even if it was a copy. Installation was quite easy (thanks to iFixit tu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am afraid that I cannot recommend this shop and that I would advise potential customers to stay away. In early August I ordered a replacement battery for a MacBook Pro, but I received a... See more
Rather slow delivery, but I can live with that. However part of my order were replacement feet for my Macbook Air. The wrong feet were delivered. I contacted the seller about this Nov 1st and he sai... See more
Company replied
First the positive news: I found the pentalobe screwdriver ! All other sites did not have them available. But, also some negative news: You promised that I would get it the next day. Yes, you sent... See more
Company details
Written by the company
Repair Apple products with parts from macparts.shop, all parts in stock
Contact info
Cargadoorweg 11, 6541BT, Nijmegen, Netherlands
- +31 (0) 24-7370112
- info@macparts.shop
- macparts.shop
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You better hope they don't send you the wrong stuff
Rather slow delivery, but I can live with that. However part of my order were replacement feet for my Macbook Air. The wrong feet were delivered. I contacted the seller about this Nov 1st and he said he would sent the correct feet. Nov 10 I still hadn't received them, so I once again sent a message to which was replied 'we'll check'. Today Nov 17 still nothing received...
Update Jan 28: after some more reminders I finally received the feet

Reply from Macparts
Clear website
Clear website, parts on stock which is really great.
Delivery took a few days but acceptable.
Chat function helps.
long delivery, parts work like expected
Delivery did take more than one week. Apart from that everything worked like a charm
Macbook Pro Retina 13 inch…
Ordered Macbook Pro Retina 13 inch A1706 / 1708 LCD assembly (mid 2016/2018). The item was branded "Apple" on Macparts website even if it was a copy.
Installation was quite easy (thanks to iFixit tuto) and everything seems to be OK. Quality of colors remains to be checked.
Delivery was a bit painfull: multiple calls/messages to Macparts because no delivery was planned, the item was lost, ... But eventually, it was delivered
Order was changed status to complete…
Order was changed status to complete after my order was shipped. But, I haven’t got tracking number of parcel. I don’t know where is my order.
The parts are in great conditional.
UPD. After this review, the shop sent me tracking number. Thank you.

Reply from Macparts
Long wait.
The promise of overnight shipment and delivery turned out to be nearly two weeks.
Goods are great, though.

Reply from Macparts
Your software to follow the parcel give…
Your software to follow the parcel give the address but when we need to see it on a map, the address is not automatically copy on the search window
Mac is working fine again thx to this…
Mac is working fine again thx to this cable. Price was ok. Delivery fast. Would buy again
I ordered an original speaker for my…
I ordered an original speaker for my MacBook but received an inferior piece that costs a fraction of the original. The seller apologised and sent me the right replacement. Still, I needed to spend my time dealing with it, also because the seller has posted the replacement without indicating a vital part of the address which resulted in me dealing with the shipping company and spending more time on that matter.
Great communication and quick deliveru
I have purchased an LCD 5K Retina
I'm from Bulgaria. I have purchased an LCD screen for 27 inch 5K Retina and returned it, because the part couldn't be installed. It took them 4 weeks to ship the LCD, and 10 weeks to proceed with money refund after testing it back. In both occasions I had to write numerous messages in endless WhatsApp conversations. The result was coming only after publishing a negative review. Yesterday - almost 5 months after I have purchased my Mac Part, I received a refund of the money I have paid, minus approx.32 Euro.
So thank you TRUSTPILOT.

Reply from Macparts
Quality was not even remotely what i…
Quality was not even remotely what i was expecting, the replacement part should have been in glass and not in plastic while I paid extra for an "original" part

Reply from Macparts
I ordered an imac display 21.5 2017 …
I ordered an imac display 21.5 2017 on 24.09.2021,at the first, they sent a broken one to us, then we return it back, but until now, almost 2 months, we still not get the products, we have send it many emails and calls, the problem still not resolved.
07.12.2021 Now i got the reply from the shop.
i was requested to delete this review, then they refund to me. I think this is not the way, they did not ship the product, they should refund to me immediately, rather than conditional exchange.

Reply from Macparts
Trustfully service i recommend it
Trustfully service i recommend it, it was my first purchase on the site
Thx
MacParts always provides personalized…
MacParts always provides personalized service, fast shipping with well-packed purchases and always has what I need.
Once when I ordered a laptop battery, they asked for my system information to assure I was selecting the correct model. That's customer service!!!
The item was good and delivery just the…
The item was good and delivery just the first few days i didnot get anything over the status of the delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







