Mac Replacement Keys Reviews 469

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and excellent service, noting that orders arrive promptly and the support team is very responsive. Many people are happy with the quality of the replacement keys, finding them to be a perfect match for their original parts and easy to install. However, some customers also noted issues with the product itself, mentioning that a few keys didn't fit correctly or arrived with minor defects. There were also occasional reports of delivery delays or receiving the wrong key, though the company often resolved these issues by sending replacements quickly.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the good quality,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and prompt... See more

Order

People report positive experiences with their orders. Customers found the ordering process quick and easy,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great service,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are satisfied with the product's quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a replacement A key for my macbook air 2024 and it was initially delayed by royal mail. I reached out to macreplacementkeys and they issued a second key for free and refunded the shippin... See more

Rated 5 out of 5 stars

I found Mac replacement keys via a google search. The communication was outstanding.I emailed and asked a question prior to the order they responded immediately. I then received the key the next days,... See more

Rated 5 out of 5 stars

What can I say other than brilliant! Arrived quickly and I followed their online video instructions to replace my MacBook Pro command key (“,) I would strongly recommend this company for replac... See more

Rated 5 out of 5 stars

I broke a single up arrow keyboard button from my MacBook Pro M1. I visited few local repair shops who all quoted me £250+ to replace entire keyboard. I ordered the single required key from MRK, it... See more


Company details

  1. Computer Repair Service

Written by the company

Mac Replacement Keys provides replacement keycaps and clips for Apple MacBooks, MacBook Airs, MacBook Pros as well as other Apple keyboards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

469 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Broke the orignal KB

Didn't fit, broke the original keyboard.

February 18, 2024
Mac Replacement Keys logo

Reply from Mac Replacement Keys

Hello James,

Thank you for your order.

Sorry to see you damaged the keyboard when attempting the repair. Please kindly get in touch with us at help@macreplacementkeys.com so we can see what has gone wrong here and resolve this for you.

Kind regards,
Thomas

Rated 5 out of 5 stars

Very helpful

Very helpful - Simple to install. Would have liked an install diagram with the key which would have made things a little easier than having to look online at a tutorial - But it fit, looks exactly the same as the original, actually unsure if it is an aftermarket key or Apple original but you can't tell the difference regardless. The key I changed was the Cap Lock key as I had tried removing it to clean underneath and snapped the very fine grippy bits toward the upper part of the key underneath! Very annoying, but this service was great!

February 12, 2024
Rated 5 out of 5 stars

Great spare parts, greater people!

Great spare parts, but most importantly, great people.

I bought my MBP left arrow key, and ordered it with untracked shipping.

It took longer than expected so I contacted them to let them know.
they didn’t hesitate a second and sent me another key for free.
Unfortunately was an italian Post office problem, which didn’t “found” my house.

Anyway, I’d really appreciate Mac Replacement Keys’s service and I’d definitely will get my spare keys again if i need to.

100% reliable company!

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Went above and beyond by sending me a missing cushion pad free of cost. Super prompt. Very happy

December 27, 2023
Rated 5 out of 5 stars

Key Replacement for MacBook Pro

The key and clip supplied were exactly what was needed. They were sent swiftly and well packaged. I was able to fit the replacement key easily enough (with YouTube guiding the way). All in all I am very happy.

January 3, 2024
Rated 1 out of 5 stars

Hi incorrect key W

Hi, it was fast delivery, but unfortunately u sent me the key for different model of Macbook, and it does not fit, I am dissapointed. if u can send me again the correct one I will he thankful~!

December 18, 2023
Mac Replacement Keys logo

Reply from Mac Replacement Keys

Hello,

Thank you for your order.

Sorry to see you received the wrong key. Please kindly get in touch with us at help@macreplacementkeys.com so we can resolve this for you.

Kind regards,
Thomas

Rated 5 out of 5 stars

Great service, beautiful website.

Great service, never had a bussiness answer emails that fast! they even offered to send me a metal bracket when we forgot to order it. it's nice to see a beautiful website, good service and great products

December 29, 2023
Unprompted review

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