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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the speed and efficiency of their transactions. Many people appreciate the competitive and often highest prices offered for their devices, along with the prompt and hassle-free payment process, often received on the same day the device is received. Reviewers frequently mention the clear and consistent communication throughout the process, from initial quotes to payment confirmation. The overall sentiment is that the company provides a quick, simple, and stress-free experience, leading many consumers to express their intention to use the service again and recommend it to others.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its efficiency and speed. Many... See more

Payment

Clients share positive opinions on payment, consistently highlighting the speed and efficiency of the... See more

Price

People report positive experiences with price, consistently highlighting that they received the best rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my old iPhone through Macy’s Tech, and the whole process was quick, easy, and completely hassle-free. They offered a great price compared to other platforms, and their communication wa... See more

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

333 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazingly Fast and Swift!

Amazingly fast processing of the item. Sent it, arrived the next day, processed the same day, and paid out the same day! Got the asking price too!

October 2, 2024
Rated 5 out of 5 stars

Fantastic service

Brilliant service. Read the reviews before going ahead with the sell of my phone. Kept updated throughout. Phone received and money paid the very same day. Can’t fault them. Thanks

October 1, 2024
Rated 5 out of 5 stars

Above and Beyond Customer Care

Just purchased an iPhone through Macys Tech. I was a little apprehensive because in the past I'd always purchased directly from Apple. Migrating from my old iPhone to the new wasn't that smooth, but in the end I was extremely thankful that I chose Macys. Jack, of customer service, went above and beyond. I emailed them Saturday night, and he was right on it. He phoned me back and talked me through the various options within 5 mins of my email! I wouldn't have got that even from Apple! He even mailed me the next day to check everything had been resolved.

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Hassle free experience

Hassle free experience, lots of emails keeping you in the picture, if they email they do very quickly and payment into bank within hours, superb company!! Use these if selling your phone!!

August 23, 2024
Rated 5 out of 5 stars

Stunning

Stunning!
Fast delivery of return envelope, dropped it to the post office yesterday morning had an email at 430pm today money in my account by 6pm. So happy with this company will use them again without hesitation if I have a phone to sell! Also customer service 5stars! Just amazing!
Thankyou!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

No issues at all. Only thing is the returns label only covers you for £150 insurance. So you if you have a higher value item and want it covered then it's going to cost you postage.

August 15, 2024

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