While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the speed and efficiency of their transactions. Many people appreciate the competitive and often highest prices offered for their devices, along with the prompt and hassle-free payment process, often received on the same day the device is received. Reviewers frequently mention the clear and consistent communication throughout the process, from initial quotes to payment confirmation. The overall sentiment is that the company provides a quick, simple, and stress-free experience, leading many consumers to express their intention to use the service again and recommend it to others.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its efficiency and speed. Many... See more

Payment

Clients share positive opinions on payment, consistently highlighting the speed and efficiency of the... See more

Price

People report positive experiences with price, consistently highlighting that they received the best rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my old iPhone through Macy’s Tech, and the whole process was quick, easy, and completely hassle-free. They offered a great price compared to other platforms, and their communication wa... See more

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

5.0

Excellent

TrustScore 5 out of 5

333 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Brilliant company…. Very quick would happily use them again. Seems to offer the best prices for selling too ☺️

August 14, 2024
Rated 5 out of 5 stars

I was abit nervous about the whole…

I was abit nervous about the whole process but I posted the phone out yesterday special delivery to cover the value if lost but they received at 10.30 today 2 hours later I received the payment I was quoted

August 14, 2024
Rated 5 out of 5 stars

Superb!!

received email at 1.40pm and paid me the full amount I was quoted by 2.40pm. highly recommend, will most definitely use in the future.

August 13, 2024
Rated 5 out of 5 stars

Quick service and paid price quoted

Getting an online quote was easy and prices are good compared to some others. Phone received by Macy's, inspected, proof of ID check done and payment made all within a couple of hours. Paid exactly what was quoted. Great service

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

iPhone 15 Pro Max

Excellent service, available to call as well which is a plus these days, phone delivered via Speical Delivery and exactly as described, if not better. Highly reccommend these guys.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Good comms

Good comms. Friendly staff. Quick and efficient service. Excellent valuation for device.

Keep it up...

Would 10/10 recommend.

July 12, 2024
Rated 5 out of 5 stars

Absolutely outstanding Service

Absolutely outstanding Service

Iphone sent yesterday. Arrived with them 10:30 today. Checked,processed and paid by 13:00.

Paid exactly what they quoted too!

Blinking marvelous

July 12, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look