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Rated 1 out of 5 stars

If i could i would give minus stars. I never received an order, they don’t respond emails. Definitely a scam, avoid!

Rated 1 out of 5 stars

Terrible I ordered and they were shipped to the wrong address, I had corrected the address and once i submitted the order it changed the address, I immediately contacts support and no response, before... See more

Company replied

Rated 1 out of 5 stars

I have made a very expensive order - 100 euros - you sent me a DHL tracking number that is not working. I have sent you many emails and you still don't respond. And in your site when i press "contact... See more

Company replied

Rated 5 out of 5 stars

I’ve been looking for quality men’s surf anklets and necklaces for a while. Seen plenty of online sites but they’ve all had limited selections or the quality was poor or suspicious. I found NAMI.... See more

Company replied

Company details

  1. Costume Jewelry Shop

Written by the company

Made by Nami is an online shop where you can find surfer jewelry, festival accessoires, bracelets, anklets and much more jewelry in boho, ethno and hippie flair to let you experience the breeze of the ocean at any time. All our products are 100% handmade and ecologically and socially sustainable. Our origin lies in Bali, Indonesia and it is important to us, that our materials are locally sourced and our packaging is 100% compostable and environmentally friendly. We are proud that we are able to continuously create new jobs and that 10% of our proceeds go to social projects in Bali.


Contact info

1.8

Poor

TrustScore 2 out of 5

81 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you

Thank you! I'll be a repeat customer. These are perfectly beautiful. I appreciate you, and love these bracelets. They are reminiscent of days, gone by! 🐚 🐚 💓

May 12, 2022
Made by Nami logo

Reply from Made by Nami

Thank you very much for your feedback. Enjoy your jewelry.😍🌊

Rated 1 out of 5 stars

Where is my order?

I have made a very expensive order - 100 euros - you sent me a DHL tracking number that is not working. I have sent you many emails and you still don't respond.
And in your site when i press "contact us" nothing happens. It surprises me because i see that you sell in Amazon too. I guess the only thing left is to inform in all your social pages that you are a scum

May 9, 2022
Unprompted review
Made by Nami logo

Reply from Made by Nami

Dear Anna,
we are really sorry about the inconveniences. We do not know why the tracking did not work for you, when we were able to track your package through the same tracking number and link we've provided you. We've assured you several times that your package is on its way to you and we've responded to all your message in a time span of 2hrs and 40hrs.
According to the tracking the package was delivered on May,10th. 10 days after you've ordered and 7 days after it left our warehouse.
Unfortunately, there can be still some delays with international shipping due to COVID and the current world events.
But after all we really hope you enjoy your jewelry.
Your Made by Nami Team

Rated 1 out of 5 stars

Never got the order

April 27, 2022
Made by Nami logo

Reply from Made by Nami

Hey! We are really sorry about that. The tracking says the package was delivered in April, 23rd 2022.
Please check your front porch, side door, back porch, garage area, bushes, and mailbox to make sure it’s not hiding or jammed. Also ask your neighbors if they may have received it for you. If the package still doesn't turn up contact us on social media or send us an email to hey@madebynami.de.

Rated 1 out of 5 stars

Bracelet looked nice but broke almost immediately

Bracelet looked nice, but broke after wearing it 2 times. It didn't get caught on anything, but the adjusting cord was frayed and snapped when I was putting it on.

April 25, 2022
Made by Nami logo

Reply from Made by Nami

Hey! We are really sorry about that. Send us a message on social media or an email so we can replace the broken bracelet. 🌊

Rated 4 out of 5 stars

All of this is in a foreign language…

All of this is in a foreign language but I’m guessing you want to know why just four stars. I like the anklets and the bracelet is pretty I just wish there were two sliding knots to keep the strings from being wild.

April 23, 2022
Made by Nami logo

Reply from Made by Nami

Hey! Thanks for your feedback. We will discuss this with our product design team. 🌸

Rated 1 out of 5 stars

Not happy at all bought two of the same…

Not happy at all bought two of the same bracelets and they don’t match at all. Also coming untied and way to many knots that hurts your wrist

April 19, 2022
Made by Nami logo

Reply from Made by Nami

Hey! What do you mean by "they don't match at all"? If you are not happy check out our return policy.

Rated 3 out of 5 stars

One bracelet’s beads were extremely…

One bracelet’s beads were extremely small and not what I had expected.

April 17, 2022
Made by Nami logo

Reply from Made by Nami

Hey! We are sorry about that. Our beads come in only one size. We will make sure to add the size to the product information on our website. If you are not happy you can always check out our return policy.

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