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Madmia Reviews 134

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TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their fun, creative designs and excellent quality, noting that items like socks and dresses hold up well even after multiple washes. Many people appreciate the vibrant colors and unique styles that bring joy to children and receive compliments. The customer service is frequently highlighted as fantastic, with many people describing it as responsive, helpful, and amazing. However, some people were dissatisfied with their orders, mentioning issues such as incorrect items being sent or products not matching the advertised images, particularly regarding material quality. There were also instances where customers experienced problems with delivery, including delayed shipments, lost parcels, or a lack of tracking updates, leading to frustration.

What people talk about most

Product

Consumers find the product to be positive, with many praising the unique, colorful, and creative designs,... See more

Quality

Clients share positive opinions on quality, frequently praising the durability and vibrant colors of socks,... See more

Order

Customers had ambiguous experiences with order. While some reviewers report easy ordering, great shipping,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some consumers praise fast... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the fantastic, amazing,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the Wonderland dress and the Mickey Mouse socks as per your advert. Unfortunately the socks really do not glow in the dark. I’ve looked for an activate button thinking I must have missed... See more

Company replied

Rated 4 out of 5 stars

Placed my First order and a couple hours later my my item decreased in price. They will not pick up their phones and not accepting messages. They also are not answering text Ms. I want a price adjustm... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing kids’ socks! The quality is top-notch—soft, durable, and super comfortable for active little ones. The designs are fun and colorful, and they actually stay on the feet without slipp... See more

Rated 5 out of 5 stars

My daughter has been wearing MADMIA socks since getting her first pair as a gift in early 2023 and she still absolutely loves them! The designs and colours are so cheerful & eyecatching and they was... See more

Company details

Written by the company

Welcome to my wonderland where socks fantasies come true. Madmia socks are made with you in mind, empowering YOU to be who YOU are.

Contact info

3.9

Great

TrustScore 4 out of 5

134 reviews

5-star
4-star
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1-star

Replied to 93% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Great experience. The products came on time and as described. I had small issue that was resolved quickly by their great customer service. Will order again.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

What an amazing company cannot fault them, ordered 2 pairs of toddler socks and the fairy ones had a very slight bit of damage on the wing, sent a picture within an hour I had a reply that this amazing company will send out another pair of socks of my choice honestly cannot fault this company and the socks are just beautiful. Thank you Madmia for the 1st class service

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

We bought a dress and a pair of socks and they're simply AMAZING! Our daughter keeps on insisting on wearing them both constantly, so she walks around, twirling with her socks with bunnies and bright pink dress 😅
Love it!

October 15, 2025
Unprompted review
Rated 3 out of 5 stars

Updated Review – 3 Stars

MADMiA have now updated their website to accurately show the materials used in their socks, and they refunded me in full for my order. I appreciate that action being taken.

My original issue was that the product information on their site was incorrect, and the first response I received put the problem back on me rather than acknowledging the inconsistency. That part was disappointing, especially as I try to support Australian businesses — particularly those run by women.

Now that the website reflects the correct details and the refund has been processed, I’m leaving this updated review with three stars for the customer service resolution.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

5 star socks

We have 5-6 pairs of madmia socks and there are beautiful, kids are so excited.The material is soft and the colors are amazing even after several washing on 60 degrees socks are the same ❤️ It’s wonderful gift for any child 🤩

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality

Good quality of products. I made a order and they deliver it for 2 days. Great and nice personal. I will recomend this company to my friends and collegs.

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Huge sizing issues and poor value

No matter what size you pick, the fit is way off. Everything runs ridiculously large. Quality-wise, it’s honestly no better than something you’d find on Temu, but the price tag is about ten times higher. Similar dresses on Temu are around $15, yet Madmia sells them for $150. The designs look cute online, but in person they’re cheap and disappointing. Definitely not worth the price.

October 23, 2025
Unprompted review
Madmia logo

Reply from Madmia

Hello M P

We appreciate the time you have taken to provide this review. We are sorry to hear of the sizing and quality issue you have experienced. Our dresses are designed to be a loose fit, so girls have room to dance and move around freely in the dress. We also have the measurements on our website to provide as much information as possible to our customers.

The price of the dress reflects the large amount of fabric used to produce the dress to achieve the bouncy and frilly full skirt.

We have also had hundreds of positive reviews for the dress from happy customers around the world. You are welcome to send the dress back for us to provide a full refund or exchange for your purchase. Alternatively, may I please have your order number so I can help you further?

We are a small family business and we look after our customers. Our goal is to make all of them happy. I would love to resolve this for you. Please contact us at contact@madmia.com or call us on +61410 804 085. Thank you 🥰🌈🦄

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