The staff at MAD are incredibly knowledgeable and passionate about surfing and gave me the best advice on the board and suit for my needs. Their selection is the best around, local knowledge from surf... See more
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I have never experienced customer service at this level, both Lesley and Steve go above and beyond for their customers. Friday evening I messaged to see if the SUP I wanted was in stock and it... See more
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I’ve had a couple of Firewire surfboards from MAD Watersports now, and can’t fault their service. Even when their supplier sent the wrong size board, they sorted it quickly and effectively and got... See more
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I thought customer service was dead until my experience with MAD Water sports Being a complete novice I was treated with complete respect and had explained to me the importance of various points... See more
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Company details
Written by the company
Whether you’re a veteran surfer or catching a wave for the first time, having the right gear is important. We’ve surfed & paddled the North Cornwall coast for 20 years and will help you choose your ideal kit from our wide range of top quality surfboards, paddleboards, kayaks, wetsuits and accessories. Why not drop by and try out the new SUPER73 Electric Cycles from the distinctive Californian lifestyle brand! A family run business that prides itself on old fashioned service values, offering help and expert advice.
Contact info
Mad Water Sports Ltd, 15 Dunveth Business Park, West Hill, PL27 7FE, Wadebridge, United Kingdom
- 01208814222
- enquiries@madwatersports.co.uk
- madwatersports.co.uk
4.7
Excellent
41 reviews
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Great company to order from
Great company to order from, good contact and product received is really nice.
May 20, 2026
Good prices and product range
Good prices and product range, helpful returns. Would use again.
April 4, 2026
Reply from MAD Water Sports
Thank you Adele!
Reply from MAD Water Sports
Thank you Ben!
Fantastic
Dispatched a few hours after order. Item came as described, and packaged really well. Thank you very much, will buy from your site again 5*
February 5, 2026
Reply from MAD Water Sports
Thank you Nicholas. It is much appreciated.
MAD Water Sports Team
Proactive and excellent service
Reasonable price, prompt delivery and excellent service. An unchecked autofill meant that what I had purchased was to be delivered to the wrong destination. After emailing in about this I received a call back to discuss a solution. It was on me to contact the Royal Mail to correct the address. I forgot, but the product arrived correctly anyway. Presumably the store proactively contacted Royal Mail to correct the delivery, which is about as good as service gets. Strongly recommend.
January 15, 2026
Reply from MAD Water Sports
Thank you Conor. We were happy to help!
Great product and service
Great product, arrived on time and very well packaged. Thank you!
January 19, 2026
Reply from MAD Water Sports
Thank you for taking the time to send a great review!
Firewire board
Communicated effectively regarding board construction, delivered rapidly.
December 19, 2025
Reply from MAD Water Sports
Thank you for the review Nat. Enjoy the board!
Really helpful and knowledgeable
Really helpful and knowledgeable, went in just to look at paddle boards but ended up buying one due to the owners helpfulness.
December 10, 2025
Unprompted review
Reply from MAD Water Sports
Thank you Julie! We appreciate you taking the time to send us a great review :)
Great company brilliant customer…
Great company brilliant customer service prompt delivery was informed every step of the way 😊
October 9, 2025
Reply from MAD Water Sports
Thank you Clare! Hope you enjoy the bike....
Reply from MAD Water Sports
Thank you Shane. We hope you enjoy the board and we see you again soon! MAD Water Sports Team.
Reply from MAD Water Sports
Thank you for your review! We hope to serve you again soon MAD Team!
I am really pleased with my Super7…
I am really pleased with my Super7 e-bike, it is so comfortable to ride and very easy, I feel so confident, i I’m wish I bought one sooner 😊
May 29, 2025
Reply from MAD Water Sports
Thank you! Great to hear you are loving the new Super73!
Good attentive customer service
June 4, 2025
Reply from MAD Water Sports
Thank you Gavin! We look forward to seeing you again soon!
Brilliant advice over the phone about…
Brilliant advice over the phone about the product.
Fast delivery, well packed.
Would use this company again.
May 15, 2025
Reply from MAD Water Sports
Thank you for your review - it means a lot to us! Look forward to seeing you again soon MAD Water Sports
Good communication and fast dispatch
Good communication and fast dispatch.
Love the SUP footrest (when using kayak seat). Yet to try it out but looks perfect fur the job!
May 7, 2025
Reply from MAD Water Sports
Thank you for your review! Hope to see you on the site or in store again. MAD Water Sports
Ordered a set of new fins
Ordered a set of new fins. Arrived quick. The fins were the same price across multiple web sites. The free postage is what clinched it. Every little saving counts in my book.
February 24, 2025
Reply from MAD Water Sports
Thank you for the review and feedback Adam. See you again soon!
Polite family run business
Polite family run business . Answered all questions asked. Really organised business and speedy delivery. Thanks super73 dan.
February 20, 2025
Reply from MAD Water Sports
Thanks for the review Dan. Much appreciated!
Reply from MAD Water Sports
Thank you for shopping at MAD Water Sports Jamie!
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