We have been using their Page builder module for more than 2 years with NO errors/issues at all. We recently got the Blue form plugin for our marketing needs, the module didn't work right off the b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
John from Magezon is not only a very experienced developer, but also the most patient person I've worked with in the constructing of my new website. He gladly accepted many modification requests along... See more
Company replied
We've used several of Magezon's modules over the years and all have worked flawlessly. What's more is that whenever they haven't (always due to "pilot error") they've super responsive and helpful wit... See more
Company replied
Every interaction has been professional, patient, and helpful. They don’t just send generic replies, they actually understand the problem and provide real solutions within a few minutes. I used mor... See more
Company replied
Company details
Written by the company
Magezon guarantees you quality and trusted Magento extensions as well as best support. All you need to do is deal with waiting orders from customers.
Contact info
Vietnam
- magezon.com
4.6
Excellent
156 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good support.
October 9, 2025
Unprompted review
Reply from Magezon
Hi,
Thank you for your kind words! We’re glad to hear that you had a positive experience with our support team. Your feedback means a lot to us and motivates us to keep improving.
If you need any further assistance or have suggestions for us, feel free to reach out anytime — we’re always happy to help!
We've used several of Magezon's modules…
We've used several of Magezon's modules over the years and all have worked flawlessly. What's more is
that whenever they haven't (always due to "pilot error") they've super responsive and helpful with support. Additionally, a few times when we've needed customization they were quick to jump in and help. Support IS Awesome!!!
October 8, 2025
Unprompted review
Reply from Magezon
Hi ,
Thank you so much for your kind words! We’re thrilled to hear that our modules and support have consistently met your expectations over the years. It means a lot to us that you recognize our team’s efforts in both support and custom work.
Your feedback motivates us to keep improving and providing the best experience for our customers. We look forward to continuing to support your projects and helping you achieve even more with Magezon’s tools.
Thanks again for taking the time to share your experience!
Great modules and quick response on…
Great modules and quick response on support tickets.
September 1, 2025
Unprompted review
Reply from Magezon
We really appreciate your feedback! It’s great to hear that our modules and support have met your expectations. We’ll keep working hard to deliver even better experiences for you.
Reply from Magezon
Thank you so much for your kind words! We're thrilled to hear that our tools and support have been helpful. 😊
Empty promises, no updates ever came!
Do not believe David, the CEO. He makes promises about updates that will be coming, but they never came. Waiting for years for pagebuilder update.... Gives excuses about delays, all non-reasons.. the update never came, no new functions as they promised. Just a barely working product. It's oke i guess. But they are not honest. So do not expect too much from them...
August 15, 2025
Unprompted review
Reply from Magezon
Hi Calvin,
We’re truly sorry to hear about your frustration and understand your concerns. Our team has faced some unexpected challenges which caused delays in the updates, and we apologize for any inconvenience this has caused.
Please know that we are fully committed to improving Magezon Page Builder and delivering the updates and features we’ve promised. We would really appreciate the opportunity to work with you directly to address your concerns and ensure the product meets your expectations.
Support is great!
Support is great!
Michael has been helping me do some tweaks to their existing ProductMatrix module to make it fully compatible with our use-case.
August 13, 2025
Unprompted review
Reply from Magezon
Hi Dick,
Thank you so much for your kind words! We’re glad to hear that Michael could assist you in customizing the ProductMatrix module to fit your exact needs.
Your feedback means a lot to us, and we’re always here if you need further tweaks, new features, or advice for your Magento store.
Wishing you continued success with your project!
– The Magezon Team
108 / 5.000
Michael and his team help in any situation, are reliable, and have great products.
Keep it up!!!
July 30, 2025
Unprompted review
Reply from Magezon
Hi Lukas,
Thank you so much for your wonderful feedback! We’re thrilled to know that you find our team reliable and our products valuable for your needs.
Your encouragement means the world to us — we’ll definitely keep it up!
Always happy to help whenever you need.
– The Magezon Team
I love working with Magezon
I love working with Magezon! Their customer service is very personable and talking with the developers has been a delight. I can advise them what my requirements are and they can create custom extensions! Their support has always been top tier!
July 15, 2025
Unprompted review
Reply from Magezon
Dear Bob !
Thank you so much for your kind words and continued support! We're thrilled to hear that you've had a great experience working with our team. It means a lot to us that you appreciate our customer service and custom development work. We'll keep doing our best to deliver top-tier support and solutions tailored to your needs. Looking forward to many more successful collaborations with you!
— The Magezon Team
I have been using Magezon for a number…
I have been using Magezon for a number of years and every time I have had an issue, they have been very quick in solving my problem.
I would recommend without question
July 14, 2025
Unprompted review
Reply from Magezon
Hi Gary !
Thank you so much for your continued trust over the years! We're truly grateful for your loyalty and kind words. It's our pleasure to support you, and we’re always here whenever you need assistance. Your recommendation means a lot to us!
— The Magezon Team
New Social Media Icons
We contacted Magezon as we needed the Twitter icon to be displayed as X, and we needed to be able render the TikTok and the BlueSky icons too. Within 26 hours the new files had been sent with which to update our websites. Very quick and helpful response. Great experience.
June 26, 2025
Unprompted review
Reply from Magezon
Hi Charles !
Thank you so much for your detailed feedback! We're glad we could provide a quick solution and get everything updated just as you needed. It's always our goal to deliver fast and helpful support. We're happy to hear you had a great experience, and we're always here if you need anything else!
— The Magezon Team
Excellent Customer Support
Every interaction has been professional, patient, and helpful. They don’t just send generic replies, they actually understand the problem and provide real solutions within a few minutes.
I used more than 5 Magento plugins from Magezon. All are well coded, optimized and user friendly.
Highly recommend anyone to use Magezon extensions.
Thank you.
June 9, 2025
Reply from Magezon
Hi Indunie Florence ,
Thank you so much for your kind words and thoughtful review!
We’re truly happy to hear that you've had a great experience with our customer support and that our team was able to provide real solutions quickly. It means a lot to know that our efforts in building optimized and user-friendly extensions are helping you succeed.
We’re especially honored that you’ve used more than 5 of our Magento plugins — your trust and recommendation are the best compliments we could receive.
If you ever need anything else, we’re always here for you!
Warm regards,
The Magezon Team
30 days money back is not what you would expect
We bought a module here with the idea that if it is not what we expected, we had 30 days to get our money back. Unfortunately, the module did not work properly right from the start. We reported this but it took a few days before we got a response. In the meantime, we decided to go for another solution and ask for our money back for the module. Magezon then refers to the conditions for the refund. This states that they must first have had the opportunity to solve the problem. This is not what you expect from a money back guarantee. The communication about this is difficult and very slow.
June 10, 2025
Unprompted review
Reply from Magezon
Hi Marcel,
Thank you for your feedback — we’re truly sorry to hear that your experience didn’t meet expectations.
Our 30-day money-back guarantee is designed to give customers peace of mind, but as stated in our policy, we do ask for the opportunity to investigate and resolve any technical issues before processing a refund. We understand this may not have been clear from the start, and we apologize if the communication around this felt slow or confusing.
We always strive to respond as quickly and thoroughly as possible, and we’re actively working to improve both our support speed and clarity around our policies.
Your feedback is very important to us, and we appreciate you bringing this to our attention.
Best regards,
The Magezon Team
Reply from Magezon
Hi Sophie !
Thanks a lot for your kind words! At Magezon, we always strive to deliver the best support possible. Don’t hesitate to reach out if you need anything in the future!
Excellent product and excellent support…
Excellent product and excellent support for Magento 2 extensions
May 13, 2025
Unprompted review
Reply from Magezon
Dear Yuni !
Thank you so much for your kind words! We're glad to hear you're satisfied with both our Magento 2 extensions and our support. Your feedback motivates us to keep delivering high-quality products and reliable service. We truly appreciate your support!
They don't offer any support!
May 27, 2024
Unprompted review
Reply from Magezon
Dear Sabin !
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Providing responsive and helpful support is very important to us, and we truly regret if we fell short in your case. Please feel free to reach out to us directly at email support@magezon.com, and we’ll do our best to resolve any issues as quickly as possible. We’re here to help and would love the opportunity to make things right.
Excellent extensions and awesome support
We have been using Extensions of Magezon for years. Excellent extensions that are constantly improved, and excellent support as well. I highly recommend the Magezon. Good job, keep it up guys.
May 14, 2025
Unprompted review
Reply from Magezon
Dear Michal !
Thank you so much for your kind words and continued trust in Magezon!
We're thrilled to hear that you've been using our extensions for years and are happy with both the product quality and our support team.
Your feedback truly motivates us to keep improving and delivering the best experience possible.
Thanks again for your recommendation – we truly appreciate it!
Keep in touch and let us know if you ever need any assistance.
We had customization request for an…
We had customization request for an extension we use and they provided it quickly within the timeframe.
A small patch was later needed for it to fit our environment, but also provided swiftly and works perfectly.
Highly recommended from here.
May 1, 2025
Unprompted review
Reply from Magezon
Dear Stefan !
Thank you so much for your great feedback!
We’re glad to hear that our team was able to deliver your customization request on time and quickly provide the patch to ensure everything worked smoothly in your environment.
Your satisfaction means a lot to us, and your recommendation truly encourages our team to keep up the good work.
Don’t hesitate to reach out if you need any further assistance — we're always here to help!
Great service
Our magento upgrade was proving troublesome. Magezon assisted us on getting the Migration completed and our underlying issues resolved. Great experience.
May 1, 2025
Unprompted review
Reply from Magezon
Dear Evan !
Thank you for your kind words!
We’re happy to hear that we could support you through the Magento upgrade and help resolve the underlying issues.
It was a pleasure working with you, and we’re glad the experience met your expectations.
If you need anything in the future, don’t hesitate to reach out — we’re always here to help!
Great service from Michael Cao
Great service from Michael Cao. Fast response to my queries, and even supplied additional code to help solve my issue. Fantastic service all round!
May 2, 2025
Unprompted review
Reply from Magezon
Dear Insignia !
Thank you so much for your wonderful feedback!
We’re delighted to hear that Michael Cao was able to respond quickly and provide additional code to help solve your issue.
Your kind words mean a lot to us and motivate the whole team to keep delivering fantastic service.
If you have any more questions or need further assistance, feel free to reach out anytime!
Great company offers Great support
They provide us with great support until we solved all errors that incurred from us due to some changes in the theme.
Highly recommended.
January 4, 2025
Unprompted review
Reply from Magezon
Dear Bader !
Thank you very much for your kind words!
We’re glad we could support you until all the errors caused by theme changes were resolved.
Your recommendation means a lot to us and encourages our team to keep providing the best support possible.
Please don’t hesitate to contact us if you need any further assistance in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.