I have used Magical Credit multiple times and it's because they provide fantastic service. If I have questions, they provide a response right away and whenever I need a loan, it's always processed qui... See more
Company replied
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Review summary
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Application and approval is so fast, when I signed my contract, few minutes ,fund is in my bank account. I’m now on my 3rd application. 3 installment payment plan, no additional fees, no hidden fe... See more
Company replied
I've used Magical several times and have to say they are friendly and very communicative. The detail everything in email form and it its easy to read and they include every link you need so its easy... See more
Company replied
Good company to deal with. Try to make transactions fast. Hate the waiting for preauthorized payments to clear 3-4 days. I would rather pay by e-transfer.
Company replied
Company details
Written by the company
Magical Credit provides cash loans to people with fixed income. Need a loan fast? Skip payday loan companies and get approved for an online loan now.
Contact info
970 Lawrence Ave W #402, M6A 3B6, North York, Canada
- +1 855-639-6888
- info@magicalcredit.ca
- magicalcredit.ca
4.6
Excellent
285 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service rep Jenny was…
Customer service rep Jenny was courteous when she helped me finalize my application and made sure I was able to get my fund by end of day.
June 4, 2024
Unprompted review
Reply from Magical Credit
It's great to hear about your experience, Danilo! Jenny is indeed a great employee - we're happy to have her with us. Now, all the Magical Credit team is her to help, so if you need anything don't hesitate to reach out to us at info@magicalcredit.ca. Have a Magical day!
Dornett was an absolute pleasure to…
Dornett was an absolute pleasure to deal with very knowledgeable and pleasant! A+++
JG
June 2, 2024
Unprompted review
Reply from Magical Credit
Thanks, Coach Flash! Dornett has been with Magical Credit for a long time - she's one of the main reasons why we've been able to maintain our service level so high for so long. Bear in mind that we will continue to provide our services as long as you're with us, so if you have any issues/questions, don't hesitate to send us an email to info@magicalcredit.ca. Have a Magical day!
Reply from Magical Credit
Great review, Melissa! We're working day in and day out to provide our customers with the best service in the market. Reviews like yours show us we're on the right track! Thanks! Have a Magical day!
Exceptional Service.
Magical Credit was so helpful and the process took little time. The customer service (Natasia) was very informative and efficient. I would use this service again and recommend.
May 31, 2024
Unprompted review
Reply from Magical Credit
Wow, your review just made our weekend, Carolyn! Thank you so much for writing it. We are always to help you in any way we can, Ok?
Have a Magical weekend!
Nastasia is an excellent customer…
Nastasia is an excellent customer service representative who is very professional, patient, and attentive. She was very helpful for my needs
May 30, 2024
Unprompted review
Reply from Magical Credit
Nastasia loved to hear about your review, Ademilekan! We are all here to give you the best service possible; whenever you get in touch with us, rest assured we'll do everything within reach to help you out. Feel free to reach out to us at info@magicalcredit.ca if you need anything.
I applied for a Small loan Over the…Phone
I applied for a Small loan Over the telephone. Loan Pending. Approved or Denied is irrelevant. The Customer Service, I received over the phone From Nastasia Was More than Professional . She walked Me through My application. Very Polite. This Woman Knows Her Job. For that reason Alone I am giving Magical Credit 5 stars
May 27, 2024
Unprompted review
Reply from Magical Credit
Wow, Andrea! We sent your review directly to Nastasia; she was ecstatic to hear about it! Actually, everyone on our team loved it, thank you so much, you made our day over here. Anyway, if there's anything else you need help with, don't hesitate to get in touch with us - the rest of our team is also extremely efficient; I'm sure you will be impressed! Have a Magical day!
No one wants to help
Denied me for a $100 loan :( I'm hungry and need gas. Thanks for nothing, no one wants to help.
May 11, 2024
Unprompted review
Reply from Magical Credit
Hi Kris, we are so sorry you are unhappy with your experience with us; as a result, an Executive on our team has tried to connect with you and provided their direct contact details via text message. Kindly note that a $100.00 loan with us is not a credit-based product- even if you were approved it would not help you achieve that goal. We would love to speak with you if you would like to connect. Have a Magical rest of your week.
Requested funds and a actual human called me back?!
Requested funds and a actual human representitive called me and went over the entirety of the loan, repayment, and all inbetween. Was a pleasure, saved me in a time of need. Thank you guys so much!
April 9, 2024
Unprompted review
Reply from Magical Credit
Thank you for your kind words, we are thrilled to hear you had such an exceptional experience- we want nothing less than to make our clients days Magical. Please never hesitate to reach out to info@magicalcredit.ca if you have any questions or concerns. Have a Magical day!
Very professional
Very professional, always on top
Of their task. Insightful, responsive. My experience with Magical Credit has been great so far. Highly recommend them in terms of payday loan.
April 5, 2024
Unprompted review
Reply from Magical Credit
We are so happy to hear you felt you had such an insightful and responsive experience, that is exactly what we are aiming for- we want nothing less than to make our clients days Magical. Please never hesitate to reach out to info@magicalcredit.ca if you have any questions or concerns. Have a Magical day!
Reply from Magical Credit
Thank you so much for your review, Sawudat! Bear in mind that we'll continue to provide you with quality service as long as you have a loan with us. So, feel free to get in touch with us if you need any help or need to make any changes to your current loan. Have a Magical day!
Very good business experience and very…
Very good business experience and very friendly when talking to customer service, I was having trouble with something and they patiently helped me through it!!!! Great service!
February 23, 2024
Unprompted review
Reply from Magical Credit
Wow, thanks, William! It's our pleasure to be able to help you! We'll keep providing you with the best of our service always. On that note: if you need any help with your current loan, don't hesitate to get in touch with us!
Unattentive and unresponsivede
Unattentive and unresponsive. Games and lies above all else
February 28, 2024
Unprompted review
Reply from Magical Credit
Hello Trey! Magical Credit did not lie to you at any point in your application process. We've been communicating with you through email ever since you applied and we've been helping you every step of the process. You were the one who decided to not go forward with the application. Have a Magical day!
Helped alot and helps with the monthly…
Helped alot and helps with the monthly payments . Great service
February 12, 2024
Unprompted review
Reply from Magical Credit
Hi, A Leigh! We're glad we could help you out. Our lines are always open for whatever help you may need with your current loan, ok? Have a Magical day!
I have dealt with this company for 2…
I have dealt with this company for 2 years now. It was so easy and simple. If you just need a little extra to get you caught up and ease your mind. Send the documents they want. They ask you questions on the phone and the money was in my account that night.
January 12, 2024
Unprompted review
Reply from Magical Credit
It's been a pleasure to have you with us these past 2 years, Arlene! We're always happy to see customers coming back; it shows us we're doing a good job. As usual, if you need any help with your current loan, don't hesitate to ask, Ok? Have a Magical day!
easy process and quick response
February 8, 2024
Unprompted review
Reply from Magical Credit
Thanks for the review, Brian! That's what we're trying to do: make the process as easy as possible for our clients. We're happy that you're happy. Have a Magical day!
The company is very understanding and…
The company is very understanding and great with communication
January 12, 2024
Unprompted review
Reply from Magical Credit
Thanks for the review, Michelle! We're always working to improve our communication, that's why we're always open to any calls/emails/messages. If you ever need any help with your current loan, feel free to reach out to us. Have a Magical day!
Fast friendly service.
January 4, 2024
Unprompted review
Reply from Magical Credit
Thanks for your review, Michelle! We hope our loan came in a good time to help you out. If you ever need any help, don't hesitate to get in touch with us. Have a Magical day!
April is amazing!!!
I have had the pleasure of speaking with April on a couple of occasions now, and I cannot say enough positive things. April is friendly, patient, and professional, while ensuring that my questions are answered and my issue has been resolved. I have had loans on and off with Magical Credit since 2015, and April is by far the most helpful and friendly representative that I have spoken to. I appreciate her timely resolution on my behalf and cannot thank her enough! She is amazing!
January 25, 2024
Unprompted review
Reply from Magical Credit
Wow, thank you so much for this, Taylor! April was so happy to hear about your review, it made her day. It's great to know you've been with us so long and keep coming back when needed; for us, that's a statement that we're doing our jobs right! Thank you for trusting us, we're grateful to have you with us. Have a Magical day!
The agent are always polite and treats…
The agent are always polite and treats you like a human being .your not a number to them
January 15, 2024
Unprompted review
Reply from Magical Credit
Hi Mary, thanks for that! We treat every one of our clients with the utmost respect and we're glad you also felt respected. Remember: our lines are always open! If you ever need any help with your loan, just give us a call. Have a Magical day!
My Experience with Magical Credit was a fantastic one
My Experience with Magical Credit was a great one.. The representative was very informative regarding with my loan, and the online process was simply to filled out.. The company provided me with information step by step regarding with my loan application and when it was approved.. Overall a great experience..
January 8, 2024
Unprompted review
Reply from Magical Credit
Thank you, Mehindra! We love to receive reviews like yours. I went ahead and told the loan officer who was responsible for your file and she was thrilled by it! Keep in mind that our lines are always open, so if anything comes up or you need any help, feel free to get in touch with us. Have a Magical day!
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