Magical Credit Reviews 

285
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient service, noting quick approvals and instant fund deposits. Many highlight the easy and straightforward application process, making their overall experience simple and stress-free. The friendly, helpful, and professional staff are frequently commended for their understanding and willingness to assist with financial needs. However, some customers noted concerns regarding payment processing, mentioning delays for pre-authorized payments to clear or payments being processed too early, causing potential overdrafts. A few others found customer service unhelpful, citing difficulties in getting responses, overpayment issues, or unexpected rejections without clear reasons.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing the company as professional, reliable,... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and speed of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that agents are often... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Payment

People report ambiguous experiences with payment, with many customers praising the speed and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Magical Credit multiple times and it's because they provide fantastic service. If I have questions, they provide a response right away and whenever I need a loan, it's always processed qui... See more

Company replied

Rated 5 out of 5 stars

Application and approval is so fast, when I signed my contract, few minutes ,fund is in my bank account. I’m now on my 3rd application. 3 installment payment plan, no additional fees, no hidden fe... See more

Company replied

Rated 5 out of 5 stars

I've used Magical several times and have to say they are friendly and very communicative. The detail everything in email form and it its easy to read and they include every link you need so its easy... See more

Company replied

Rated 5 out of 5 stars

Good company to deal with. Try to make transactions fast. Hate the waiting for preauthorized payments to clear 3-4 days. I would rather pay by e-transfer.

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Magical Credit provides cash loans to people with fixed income. Need a loan fast? Skip payday loan companies and get approved for an online loan now.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

285 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(285)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service! The loan process was smooth and stress-free. The application was quick and easy. I got approved faster than I expected!

February 2, 2025
Unprompted review
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Reply from Magical Credit

Hey Carolina - we're so happy that you loved our service. Being fast and easy is what we're all about :) Have yourself a MAGICAL MONDAY!!

Rated 1 out of 5 stars

Beware the Scam: Absolute Incompetent, Unprofessional Clowns

Absolute clowns. Amateurish and unprofessional. You will be badgered with emails and staff ignore your questions. You do not get personalized service. AVOID AT ALL COSTS. The positive reviews are fraudulent and deceptive. Filthy scammers.

January 24, 2025
Unprompted review
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Reply from Magical Credit

Good Morning - We're sorry to see you had an unpleasant experience with Magical Credit. All of our reviews are from real customers, and we strive to maintain a high level of customer service. Please give us a call at 1-855-639-6888 and ask to be transferred directly to a senior manager who will review your file directly with you.

Rated 5 out of 5 stars

Magical Credit is the way to go!

Dornett was awesome! Great customer service and was transparent. She professionally answered all of my questions. I highly recommend this company. Magical Credit is the way to go!

December 10, 2024
Unprompted review
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Reply from Magical Credit

Wow, thank you for the review, King! We let Dornett know as well, she was thrilled about it. Thanks again, and have a Magical day!

Rated 5 out of 5 stars

Fast, affordable and super friendly!

Fastest and super friendly service as always! You guys have been a lifesaver more than a few times and will be forever grateful for! Thank you again!!

November 27, 2024
Unprompted review
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Reply from Magical Credit

Thanks, Gaston! It's been our pleasure to be able to help you with your loan. Should you need anything else, don't hesitate to contact us. Have a Magical day!

Rated 5 out of 5 stars

Always friendly and has helped me out…

Always friendly and has helped me out on a couple of occasions. Definitely one of the best places to deal with

November 14, 2024
Unprompted review
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Reply from Magical Credit

Thank you so much for your review, Cheryl! I speak on behalf of everyone here at Magical Credit when I say we're lucky to have you as a loyal customer. Our lines are always open, as you probably already know, so if you need any help whatsoever, don't hesitate to get in touch with us. Have a Magical day!

Rated 1 out of 5 stars

I apply twice can decline

I apply twice got decline, I make over 2k every pay I just need help but nothing.

October 20, 2024
Unprompted review
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Reply from Magical Credit

Hi Thomas, we are sorry we couldn't approve you for a loan. We hope one of the referrals we sent you could help. We wish you all the best.

Rated 5 out of 5 stars

Help when you need it most definitely give this company a call

My experience with magical credit was amazing the process was very easy and they guided me by phone how to upload the proper documents Marie was my rep and did an outstanding job helping me with the process I would recommend anyone having trouble getting financial help call magical credit you won't regret it

October 18, 2024
Unprompted review
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Reply from Magical Credit

Thank you very much for this wonderful review! We appreciate that you took the time to write this about Marie. We always strive to help our customers and your recommendation means so much. Have a Magical Day!

Rated 1 out of 5 stars

UNETHICAL BUSINESS PRACTICES. WASTING PEOPLE'S TIME

Unethical business practices. I applied for a $1500.00 loan. Completed all the forms, provided my banking information. Then about 1 hour later I receive an email that I am approved. Missing documents....OK...no big deal. Had to send front and back drivers licence....Selfie holding ID, paystups etc. Book a call....then when they called me...I was approved for a LOUSY $300.00.......NOT EVEN CLOSE TO WHAT I ASKED OR NEEDED. Wasted my time when they could have mentioned the amount I was approved for in the email. I would have NEVER uploaded the documents because it was simply wasting my time. They say it was because of my first loan with them...FINE...TELL US THAT WHEN WE APPLY OR IN THE EMAIL.I am so pissed at this company. STAY AWAY FROM THEM.

October 8, 2024
Unprompted review
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Reply from Magical Credit

Hi Alan, I'm so sorry to hear about your experience with us. I checked all the communication between our company and us and I want to apologize for the fact our communication has not been the greatest. The last thing we want is to waste your time and ours. Thanks for leaving this review, we will be rethinking some of our processes because of it. Have a Magical rest of your week.

Rated 5 out of 5 stars

Staff is really amazing!!

Staff is really amazing!!! Approval was fast. I will definitely go with them again. Thank you natashia your amazing!!!

September 28, 2024
Unprompted review
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Reply from Magical Credit

Thank you for such a nice review, Karrie! Nastasia was so happy to hear about what you wrote. Please give us a call or send us an email if you need any help, ok? Have a Magical week!

Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Magical credit the online loan app is very easy and then Jenny gave me a call and went over everything. I had a great experience and would recommend to all my friends and family. Thanks Jenny.

August 22, 2024
Unprompted review
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Reply from Magical Credit

Thank you, Shawn! It's always a pleasure to read reviews such as yours - we are working tirelessly to make sure everyone has an experience as great as yours. Feel free to reach out to us if you need any help with your current loan. Have a Magical week!

Rated 5 out of 5 stars

No better company

I cannot say enough good things about this company. I have been with them for years and they have always come through for me.
No matter what representative you talk to, they are always friendly, helpful and courteous.
If you need help, this is the company to go to.

August 19, 2024
Unprompted review
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Reply from Magical Credit

Wow, thank you so much for the lovely review, Tanya!! We're glad you decided to stay with us for so long; we're honored you chose us for your loan needs. I think you already know it, but if you need any help with your current loan, feel free to contact us. We'll be more than happy to help! Have a Magical day!

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Anastasia was warm, patient and respectful

August 15, 2024
Unprompted review
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Reply from Magical Credit

Thank you so much, Shelley! Anastasia loved to hear about your review - you made her day! Remember we're always here to help you in anything you need, don't be a stranger! Have a Magical week!

Rated 5 out of 5 stars

Magical worked with me with prompt…

Magical worked with me with prompt immediacy showing willingness to hear me out and come up with solutions. I am still at the stage of small amount loans and paying the first one on the specified date. This current loan required a split arrangement but once I paid the remainder of the "split amount" Magical blessed me with a third loan on the same day I made the payment for that "split remainder." Hope you are not all confused. Now i look forward to a larger inst- allment loan to help me relocate to a better paying position in my field.

July 29, 2024
Unprompted review
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Reply from Magical Credit

Hi Marek! Yeah, the best way to make sure you're approved for higher loan amounts is to create a good payment history with us. We're more happy to work with returning customers - it's less risky for us and less risky for you. Thanks for choosing Magical Credit, Marek. If you ever need any help with your current loan or any future ones, don't hesitate to call us! Have a Magical day!

Rated 1 out of 5 stars

I HAVE USED THIS COMPANY 3 TIMES NOW &…

I HAVE USED THIS COMPANY 3 TIMES & NOW THEY REFUSED TO RE-LOAN TO ME.
Never have me any reason why but wanted to update my last review which I thought this company was fantastic but lousy now

July 30, 2024
Unprompted review
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Reply from Magical Credit

Well, we don't receive reviews like yours every day, William. Thank you so much for taking the time to write it. We're constantly working to keep our services at the highest level possible; returning customers like you make us see we're doing something right. Have a Magical day!

Rated 5 out of 5 stars

Dornett was professional and courteous

Dornett was professional and courteous. She ensured that I understood all of the content. My experience was definitely a positive one!

July 22, 2024
Unprompted review
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Reply from Magical Credit

Thank you so much for this, Stephanie. Dornett was delighted to hear about it; as was everyone here at Magical Credit. Feel free to reach out if you ever need anything from us. Have a Magical day!

Rated 4 out of 5 stars

Very kind and respectful people to deal…

Very kind and respectful people to deal with

July 4, 2024
Unprompted review
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Reply from Magical Credit

Hi Tana! Thank you so much for taking the time to leave us a review. We respect every single person who gets in touch with us - if they are customers or not - and we're glad that it shows. Have a Magical rest of your week.

Rated 5 out of 5 stars

The person was very helpful and…

The person was very helpful and patience with me.

June 18, 2024
Unprompted review
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Reply from Magical Credit

Hi Vikas! We're glad you had a good experience with us. Our customer service is something that we work relentlessly to make us proud and reviews like yours show we're on the right path! If you need a hand with your current income, we're here to help - simply reach out to us at info@magicalcredit.ca. Have a Magical day!

Rated 5 out of 5 stars

Good company!

Nastasia made the experience magical, and fast. She got me approved with only 3 minutes to spare in the work day!

June 15, 2024
Unprompted review
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Reply from Magical Credit

Wow, that was fast! Thanks for your review, Darian! We're glad you got the loan you needed when you needed it. If you ever need any more help with your loan, feel free to reach out to us. Have a Magical day!

Rated 5 out of 5 stars

Good customer Siervis and good tanks…

Good customer Siervis and good tanks Jenny

June 13, 2024
Unprompted review
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Reply from Magical Credit

Hi Shahin! Thank you so much for taking the time to leave us a review. Jenny was delighted to hear about it. As usual, we are happy to help in whatever is necessary - if you need anything, don't hesitate to reach out to us at info@magicalcredit.ca. Have a Magical day!

Rated 5 out of 5 stars

Great customer service and very helpful

Great customer service and very helpful

June 6, 2024
Unprompted review
Magical Credit logo

Reply from Magical Credit

We are trying our best here, Beca! Thank your for taking the time and leaving this review! If you ever need anything, just let us know! Have a Magical rest of your week!

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