mbuk Reviews 

Quality is ok, but sizing is all wrong. Returns is virtually impossible. Offered percentage refund then return and full refund.

Great service Good instructions, think I need to go one size bigger though

The pants I ordered were silky soft and the most comfortable I’ve ever worn.

Took weeks to arrive and was shocked it was shipped all the way from China. It’s hard to find this information on the website. One bra was ok and one cheap and itchy. Both were ok but the finishing on both were poor quality. Won’t shop again.

Great communication

Very poor quality 3 weeks delivery as I found out its come from China
No customer service and want a refund ASAP

Serious issues with delivery - contacted customer service about 3 times now as still not delivered. Do yourself a favour and don’t order from here - find a more reliable company

Exchange was simple - replacement simply arranged.

I cancelled my order few minutes after I made it, and it's still unresolved. They sent me email as like my order it's still going ahead even though on their site it's saying that you have to cancell in the first 12 hours after the order. Why it's taking so long to cancel an order? At this point I think they just don't want to cancel the order. Be careful with this business!!! I should have read the reviews beforehand!

Helpful tracking, bras are extremely comfortable and do as description states, worth the money.

Having been measured in a few stores I ordered my correct size.When the bras arrived it was obvious that the cups were very small and not the size they should have been.
When I contacted Magic Bra they advised they don’t do a larger cup and offered to let me have another bra for £10.00.
I don’t know why they thought reducing the price of a bra would ‘magically’ increase the cup size to a size they don’t manufacture !
The returns procedure appears to be costly and complicated with them charging you a fee in addition to having to pay the return costs.
So, I have accepted their other suggestion that I donate the bras they wrongly and misleadingly sized.
I’m over £ 50 out of pocket but definitely wiser. I’ll be buying from bricks and mortar retailers from now on.

This is not a UK company, only after you order you find out its coming from china. Took 4 weeks to arrive, doesnt fit, looks cheap, feels cheap and the stitch on bra has already came out and i only tried it on. From other reveiws there is no poiny trying to get a refund. So its a waste of money. Do not buy

Do not buy from this company! Once they have your money, they're not interested in you actually having a bra that fits, they just try and squeeze more cash from you.
I ordered my usual size, it took an age to arrive so they're not in the UK.
When it arrived the sizing was so off it was a joke, I couldn't get it on at all.

I emailed them wanting a refund and they wanted a further £10.00 payment from me to send out another size.
I said no, I want a refund, this is a rubbish bra, and they then told me im responsible for return postage costs and a handling fee would be deducted of £10.99 and keep the bra that doesn't fit.
Why would I want a bra that doesn't fit?
I walked away from this transaction with a bra that doesnt fit and no refund, because I simply couldn't be bothered with the stress, but I just came to warn others to AVOID!!!!

Sizing is completely wrong and it is difficult if not impossible to return it. Their website says this should be easy and hassle free when in fact it is the absolute opposite. Rubbish.

This is my second order from Magicbra. They are beautifully made bras that fit really well. I will order again from them when I need more.

Haven't received my refund, it's been 3 weeks. Overall terrible- must be a scam company. The main issue is that you can't return anything and they try to make it sound like you get a good deal that you get to keep the bras that don't fit, and then ask you to pay extra to get a different size. It's not a good deal to have to pay over £50 for 2 bras that don't fit, and then pay extra (£10 for first bra and £5 for second bra) on top to get ones that *might* fit. So if the exchanges fit, you end up paying at least £65 for two bras that you can use. If you try and get a refund, they try to charge restocking costs which is illegal in the UK and US so don't fall for that either. Avoid. Avoid. I've asked for a refund nearly two weeks ago and haven't received it, I'm sure it'll never come as it's just a big scam- lesson learnt- but I have made a complaint to trading standards.

Product ships from China, this is not at all clear when you purchase. Quality & fit sadly very poor.

Didn’t get updates but received what I ordered in a timely manner. Wore prior to event I bought it for and it’s comfortable and shaped my chest well with barely any lumps and bumps for someone with 38gg and 3 children. How long it will last is what I am keen to see… bras can become uncomfortable and wires can come out quickly. Fingers crossed and will be back to report how well it goes

The bras are not supportive at all. Although when you email for how to return items they respond saying they want to make it an easy process. They don’t! I am 4 emails in and still haven’t been given the address to which returns should be sent. I checked their reviews on Amazon and strangely they score well on there. Wish I’d seen Trustpilot reviews. I do not recommend either for products or service.

Poor quality rubbish sent from China (which is not stated anywhere or I wouldn't have bothered). Then you can't get your full money back as they charge a 'handling fee'. Doesn't support anything and is terrible, cheap material. Avoid like the plague