The first bra I ordered was completely the wrong size. I eventually got a replacement but had to pay ten pound for the replacement. I was told to keep the original bra, even though I have no use for... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
This company calls itself Magic Bra Uk but it is definitely not based in the Uk! After waiting weeks I finally received the bra I’d ordered but it didn’t suit. I acted as instructed, and contacted t... See more
Company replied
Bought strapless bra in july 26, ill fitting, requested refund as per website instructions, after lots of dubious email exchanges trying to offer replacement items or pay £10.99 admin fee + postage... See more
Company replied
DO NOT ORDER FROM THIS COMPANY !! received order was poor quality an sizing an constant contact to return for full refund an they just keep putting you off offering 50% refund,an say you have to pay f... See more
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2.5
Poor
770 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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This bra is poor quality and almost…
This bra is poor quality and almost impossible to return. This is a scam do not buy.
February 2, 2026
Unprompted review
Reply from mbuk
Hi Jane, We’re sorry to hear that you feel this way.
We do not operate as a scam, and we take product quality and customer service seriously. We have a clear return policy in place, and our support team assists customers through the process step by step.
If you’re willing, please reach out to our customer support team with your order details so we can review your case and work toward a resolution.
Bought fir my sister n shes really…
Bought fir my sister n shes really pleased n im going to get some myself
February 6, 2026
Unprompted review
Reply from mbuk
HI Sally, Thank you so much for sharing this. It means a lot to us.
We’re so glad your sister is happy with her Magic Bra. That’s always the best kind of feedback. We’d love for you to try one as well, and if you ever need help choosing a style or size, we’re here for you 💛
Sizing dreadful and returns policy awful
The items took ages to arrive and when they did their sizes were awful. Nothing like English sizes that I ensured I chose.
When I asked for a refund they wouldn’t refund me my full amount - charging me £10.99 for a processing fee, however they didn’t want me to send the bras back.
What a waste!!
Makes me think that they’re obviously costing very little to make and a lot to buy. Don’t waste your money!!
February 12, 2026
Unprompted review
Reply from mbuk
HI Susie, We’re sorry that your experience did not meet your expectations.
Shipping times can vary depending on location and carrier handling. We provide a detailed size guide on our website and our team is available to assist with sizing questions.
For refunds, we offer flexible options. Many customers choose a partial refund without returning the item to save time and avoid return shipping costs.
If you would like us to review your case again, our support team is available to help.
Reply from mbuk
Hi, Thank you for your review 💛
We’re so glad you’re enjoying the feel of it. Comfort and softness are very important to us, so it’s lovely to hear that stood out to you.
We appreciate your support and hope you continue loving it.
I’d been waiting longer for my product…
I’d been waiting longer for my product than I expected but when I contacted CS I received very prompt reply and my goods arrived shortly afterwards 👍
January 28, 2026
Unprompted review
Reply from mbuk
HI Ms. , Thank you for sharing your experience with Magic Bra 💛
We understand that waiting longer than expected can be frustrating, so we truly appreciate your patience. We’re glad our customer support team was able to respond quickly and help move things along.
Happy to hear your order arrived safely in the end. Thank you again for your support — we hope you love your purchase.
Really Good Bra
The size of the bra was as described and fitted my wife really well,good quality and looks lovely. Good communication with thecitem arriving in good time.
February 7, 2026
Unprompted review
Reply from mbuk
Hi Keith, Thank you for sharing this! We’re really glad the fit worked out well for your wife and that you were happy with the quality and communication throughout the order.
Awful quality and sizing
Awful quality and sizing. Comes from china, spelling is even wrong on the label. It’s basically Temu. They don’t want you to return and try to get you to keep it and have something for free. Managed to get a full refund in the end and they didn’t want it back - says it all!
February 5, 2026
Unprompted review
Reply from mbuk
Hi Heather, Thank you for sharing your feedback. We’re sorry to hear the item didn’t meet your expectations.
We understand fit and personal preferences can vary, and we do our best to provide clear sizing information and product details to help customers choose what works best for them. We’re glad to hear your case was ultimately resolved.
If you ever need assistance in the future, our support team is always available through our website’s contact page.
Bras are really comfortable and arrived…
Bras are really comfortable and arrived in good time
January 23, 2026
Unprompted review
Reply from mbuk
HI Karen, Thank you for your feedback! We’re glad to hear you’re happy with the comfort and that everything arrived smoothly.
We truly appreciate your support of Magic Bra and you taking the time to leave a review!
Company good
Company is good love my bra only give 4 stars as tracking could be improved
January 5, 2026
Unprompted review
Reply from mbuk
Hi Jenn, Thank you for your feedback! We’re so glad you love your bra and had a positive experience overall.
We’re continuously working on improving our service, and we truly appreciate you taking the time to share your thoughts.
Cheap Rubbish - Don't Buy
If I could give this company a minus star I would. I waited over 2 weeks to get my bra which was way too big for the size I ordered and really cheap material. I have asked for a return/refund and they refunded less than half the amount I paid. I DO NOT RECOMMEND ANYONE PART WITH THEIR MONEY FOR THIS CHEAP RUBBISH. Order number 53537
January 24, 2026
Unprompted review
Reply from mbuk
Hi Mrs Karen, Thank you for taking the time to share your experience. We’re sorry to hear the item wasn’t the right fit for you.
We weren’t able to find an order under the name shown on this review, so we can’t see the previous messages. Please reach out to our support team through our website’s contact page and include your order number so we can look into this properly and assist you.
We serve many customers who are happy with the comfort and fit of their purchases from Magic Bra, and when something isn’t right, we do want the chance to review and help make it right.
Great bra, room for improvement for delivery
Bra is just great! Perfect fit, very well made.
It just takes a while to get shipped and tracking is not great, hard to know when item will actually arrive
January 17, 2026
Unprompted review
Reply from mbuk
Hi Weronika, Thank you for your feedback! We’re glad to hear the fit and quality met your expectations.
We also appreciate your patience with the shipping and tracking experience. We’re continuously working on improving delivery timelines and tracking clarity.
The tank tops are brilliant
I ordered the tank tops and they are honestly brilliant. I prefer vests with support over bras but hate the band under the boobs. These don't have that, just pads for modesty. I love them. I was initially worried when I realised they were coming from China and then read other reviews, but my experience is a good one, thank you. I will be ordering more of your stuff.
January 20, 2026
Unprompted review
Reply from mbuk
HI Kirstie, Thank you for sharing your experience! We’re really glad to hear the style worked out well for you and that you found something that suits your comfort and support preferences.
We appreciate you giving us a try and are happy your order met your expectations. Thanks again for your support of Magic Bra — we look forward to serving you again!
Easy to order
Easy to order. Delivery within times given.
No problems occurred.
January 16, 2026
Unprompted review
Reply from mbuk
Hi Patricia, Thank you for your feedback! We’re glad everything went smoothly from ordering to delivery.
We truly appreciate your support of Magic Bra and you taking the time to leave a review!
My bra didnt fit so asked for refund…
My bra didnt fit so asked for refund and got refused. Never buy from them again. Very disappointed. Order no 53433
January 19, 2026
Unprompted review
Reply from mbuk
Hi Yvette, Thank you for your feedback. We’re sorry to hear you were disappointed with your experience.
We weren’t able to locate an order in our system using the name on this review. Please contact our support team through our website’s contact page and provide your order number so we can look into this further and assist you.
Very Happy
I wanted to review because there are so many negative reviews. Item: Magic Deep Cup Fat Hiding Bra
I ordered on 1/6/26 and it arrived on 1/15/26.
It is perfect. It is exactly as advertised. Adjustable in all directions.
January 15, 2026
Unprompted review
Reply from mbuk
Hi Kim, Thank you for taking the time to share your experience. We’re glad to hear the Magic Deep Cup Fat Hiding Bra arrived promptly and met your expectations. We appreciate you sharing your positive feedback and support.
Sizing was ridiculous
Sizing was ridiculous, think it's a con, you can't get your money back only a partial refund (they kept £15 as a 'handling fee') I went to a shop smd bought 2 bras for £15 in the end.
Also what leads you yo believe it was under bust support was a thing piece of pointless material.
May 21, 2025
Unprompted review
Reply from mbuk
Hi Penny, Thank you for sharing your feedback. We acknowledge your concerns regarding sizing, support expectations, and the refund option provided. Our team offers alternative resolutions in some cases, which may include partial refunds, and we understand this may not meet every customer’s preference. Your comments have been taken seriously as we continue working to improve sizing guidance, product clarity, and the overall customer experience.
If I could give zero I would
If I could give zero I would. Do not buy from this company. Firstly it seems they are not a UK based company. They also have a refund policy that does not comply with consumer rights act . You can’t get a full refund if you try to return a product you don’t think is up to standard even if in the same condition as you received it. There is no returns label or clear address to which you can send your item and they then try to make you accept that you should pay £10.99 for something called a restocking fee. So you only get around half of what you paid as a refund . They claim this is an ECO incentive when really it’s just dishonesty . The bra I got was very flimsy with no elasticity at all and sizing was really off. So now I’ve got a rubbish bra that doesn’t fit and the best I’ll get is half the amount back and some other equally rubbish product replacement as a good will gesture! No thank you. Steer clear is my advice .
January 12, 2026
Unprompted review
Reply from mbuk
Hi Samantha, Thank you for sharing your feedback. We acknowledge your concerns regarding product expectations, sizing, and the return options that were discussed. Our team aims to provide alternative resolutions—such as partial refunds or replacements—which many customers prefer as a quicker and more convenient option than a standard return process. We understand this may not align with every customer’s preference, and your comments are taken seriously as we continue reviewing how policies and product information are communicated. If you are not satisfied with the resolution offered, please feel free to contact customer support so we can review your case further.
Fraud They have been debuting my account for…
They have been debuting my account for purchases I did not make,scammers.
January 12, 2026
Unprompted review
Reply from mbuk
Hi Hitekani, Thank you for bringing this to our attention. We only process charges for orders placed directly through our website and take reports like this seriously. Please contact customer support so we can review the account activity and assist further.
Product is not magic and not UK
Product is not magic and not UK. Dont’ be fooled, you are dealing directly with China! Material is flimsy, scratchy and unsupportive. Sizing is bizarre and incomrehensible. Beware if you need to return for a different size - bad return system as it requires their permission, no address given (in China presumably) and a re-stock charge! All in all a classic rip-off so don’’t bother - buy similar from Amazon at half the price and hassle-free returns.
December 5, 2025
Unprompted review
Reply from mbuk
Hi TW, Thank you for sharing your feedback. We acknowledge your concerns regarding product feel, sizing, and the return options presented. In many cases, we offer alternative resolutions—such as partial refunds or replacement options—which many customers prefer as a faster and more convenient option than going through a return process. Your comments regarding product expectations and sizing clarity have been noted as we continue working to improve both our products and customer experience.
Do not buy from this company
Do not buy from this company! They charged me for two products when I only bought one. Refused to issue a refund or advise how to return the product. Temu has the same product at half the price !
December 1, 2025
Unprompted review
Reply from mbuk
Hi Annette, Thank you for your feedback. We only charge customers for the items placed through our website at checkout, and no additional charges are applied outside of the order submitted. If there are any questions regarding charges or order details, please contact customer support so we can review this with you directly. We also take product quality seriously and continuously review feedback to ensure our standards are met.
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