Magicshineuk Reviews 156

Nice kit and affordable. Sunglasses are really good and fit well.

Hasn't been delivered yet, & I've not heard anything about when it will be. On 06 May I was told it had been received & was being processed - & nothing since then. Can't see a way to track it (though I have an order number0.

I'm not happy.

Very good solid bracket, well made, delivered on time thanks.

After 2 items seemingly getting lost by Royal Mail I now have no lights and to date have not been refunded the £76 I have spent.

Had to pay customs, wasnt informed at checkout. Instructions are limited and hard to follow. Product wont pair with remote control or my phone. Product gets worryingly hot.

Purchase went smoothly.
Package arrived on time.
Thanks

My personal experience with MagicShine® it’s very positive last October I ordered a ray two 600 B a great little light until recently.
I had some issues with overheating and intermittent Bluetooth connection. I emailed Nick the managing director who replied in a very positive manner. He asked me to return the light which I did by Royal mail tracked and just over a week later I received a new replacement. all correspondence was done on email.

Can't connect to the Ma

Very good product, fast shipping.

I bought the Magicshine rn3000 bike light. The light worked well, but the mount broke off just going down a road. I ordered a new mount which also broke off with no force applied against it, the mount on the light itself also broke off. I emailed them awhile ago and still received no response, and I have been trying to get the issue resolved. Since the product didn't function as it was supposed to I need a refund, as I have not been able to use the light for about half the time I've had it.

Seemee 300. It's a bright light and feels solid but the user experience is poor. It's difficult to know what mode you are in - it seems to change of its own accord and there's no mode indication. The charging port is of a poor design which doesn't keep water out and thus the light gets damaged with no prospect of a warranty return. I wouldn't buy again.

Do not buy from this website!

I ordered a product from this website over a month ago and I still have not received it. I have tried to contact customer support multiple times, but they have not responded to my emails.

I am very disappointed with the service I have received from this website. I would not recommend buying from them to anyone.

Superb glasses.
Arrived quickly,
Already survived a skiing face plant.
Love them.

I have emailed Magicshine 3 times over the last couple of weeks, once for product information and twice about missing items from an order, and not had a reply to any of my messages to date.

Come on Magicshine, if you are looking to promote your brand and receive glowing customer reviews, you must do better at responding to and resolving customer enquiries and queries.

Can someone please contact me regarding my two previous emails about missing items from my order. Its not so much about what has gone wrong, but more about how it is handled and resolved.

Good service. High quality light

I’ve always had great service from MagicShine, anything I’ve ordered is always shipped very quickly. I had an issue with my light so sent a message at 9pm, the team responded straight away. Fantastic service!

Great service, had an issue with the website accepting credit card details, contacted Nick at Magicshine and he was extremely helpful and sorted my order for me.
Light is very good and extremely bright.