Magnetic North Travel Reviews 

316
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-organized and enjoyable trips, often describing them as seamless and exceeding expectations. People highly appreciate the helpful and responsive staff, who provide excellent support throughout the journey and are professional and informative. Reviewers frequently highlight the excellent accommodation and locations, often describing hotels as quaint, cozy, and well-situated. Many people appreciate the tailored itineraries and diverse activities, from husky sledding to cultural immersions, which allowed them to experience destinations deeply. The overall service, including smooth transportation and pre-arranged sightseeing, contributes to a stress-free and memorable vacation.

What people talk about most

Holidays

Consumers consistently report positive experiences with their holidays, often describing them as fantastic... See more

Location

Customers had positive experiences with location, frequently praising the beauty of the recommended places... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Service

Users describe positive interactions with service, highlighting well-organized and enjoyable trips with... See more

Customer service

Clients share positive opinions on customer service, highlighting the company's helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A well organised trip which met all our needs and was very enjoyable. The company was helpful and responsive when putting the holiday together and when a minor adjustment to a pick up time was reques... See more

Company replied

Rated 5 out of 5 stars

Our Finland Archipelago Bike adventure was great. From the moment we began planning the trip until its completion Annie was extremely responsive, helpful, personable and detail-oriented. The turn-by-... See more

Company replied

Rated 5 out of 5 stars

We had never booked an adventure with Magnetic North and never one without an actual guide with us. Everything was extremely well planned. It took us a little time to get used to the two apps... See more

Company replied

Rated 5 out of 5 stars

We booked a 4 night stay at the Wilderness Nangu in early February. Recommend splurging for the panoramic log cabin - the hot tub was wonderful to warm up and relax after activities. Room was spacious... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Magnetic North Travel

Written by the company

Bespoke adventures

As the experts in the Nordic region and Canada, we create bespoke wilderness breaks, luxury cabin holidays, road trips, active adventures and much more. We listen to your desires and inspire you with our in-depth country knowledge so that we can create a tailor-made itinerary that perfectly fits your brief, budget, and wishes.

Personal service

Booking a holiday with us is just the start of the journey. We are there every step of the way to make recommendations, answer your questions and to assist if you needed us. All our tailored vacations are delivered via our handy MNT travel app that works wherever you are in the world. For an extra peace of mind during your travels, you can rely on our 24/7 concierge line.


Contact info

5.0

Excellent

TrustScore 5 out of 5

316 reviews

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5.0

All reviews

(316)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Travel Consultant!

Laura and Magnetic North were awesome start to finish for our Lapland honeymoon. She was extremely responsive and helped us plan exactly what we wanted to do that would fit into our budget, even though we weren't exactly sure what we were looking for from the beginning. The trip Laura put together for us was everything we hoped for - and we'll have to go again since we missed out on the Northern Lights!

January 17, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Griffin and Lauren,

Thanks so much for taking the time to leave a review of our service, it is much appreciated. I am so happy you enjoyed your Nordic honeymoon in Finland. Thank you for being awesome clients and taking on my advice in the planning stage. It was a pleasure to work with you both and I hope to welcome you again in the future!

Warm wishes
Laura

Rated 5 out of 5 stars

Our honeymoon to Tromso

My partner and I booked our honeymoon to Tromso through magnetic north scheduled for December 2020. They were fantastic with the covid situation and informed us about the situation with our trip ASAP. We did unfortunately have to propone it for a year which magnetic north took care off without an issue.

Regarding the activities they recommend, they understood our wants and needs, everything the recommend was perfect. We managed to see humpback whales, go dog sledding, ski on a frozen lake and see the amazing northern lights.

The hotel malangen resort is a must stay. We couldn't believe our views everyday waking up. Christmas day we woke up to snow covered mountains with the fjord water gently spraying our back door, truly amazing. This was a recommendation from magnetic north. If your planning to book with them, really listen to what they have to say, it's really good advise.

We will 100% be using then again.

I would also like to thank Laura from magnetic north, she was amazing and probably the best customer service and recommendations I have ever received

January 12, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Aidan,

Thanks so much for your kind words and glowing review! I'm so pleased you enjoyed your long-awaited honeymoon and Norway was everything you had both dreamt of and more. I love the vision of 'fjord water' lapping up against your cabin. So romantic! It was a pleasure working with you both and I'd be thrilled to work with you again for a future adventure in the Magnetic North!

Until then, warm wishes
Laura

Rated 5 out of 5 stars

Once-in-a-Lifetime Scandinavia Trip

My family and I took a once-in-a-lifetime trip to Finland and Sweden in December. Laura Greenman from Magnetic North Travel coordinated the entire trip and her service was 5-star. She chose wonderful hotels and exciting excursions. We also received great service from the airfare coordinator. I would definitely recommend Magnetic North for your travel needs!

January 9, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Kathleen,

Thanks so much for taking the time to review the service you received from our team. I'm so pleased you enjoyed your vacation in Sweden and Finland, and everything went to plan. It was a joy working with you, and I hope to welcome you again to Scandinavia!

Warm wishes
Laura

Rated 5 out of 5 stars

Absolutely Fantastic trip to Lapland

Laura did an amazing job putting together one of our most memorable trips. All we said was, "we'd like to travel to Finland in search of Northern Lights", and she put together an itinerary that far exceeded our expectations.

We stayed in Lapland, at Nangu Lodge. The service there was great, and the food was quite good as well. We had daily excursions including snow mobiling, snow shoeing, cross country skiing, ice fishing and dog sledding. Our days and nights were filled with activities and adventure as we explored a true winter wonderland.

We saw Northern Lights on 3 of the 6 nights there. Incredible!

Laura and Magnetic North Travel are the best! Can't thank you enough.

January 4, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Jeff,

Many thanks for your glowing review! So delighted you enjoyed your trip and you were able to view the Northern Lights 3 times! I'm glad you enjoyed our service and selections for your trip. It was a real pleasure working with you.

Until next time!

Warm wishes
Laura

Rated 5 out of 5 stars

Magical Christmas Adventure

We got in contact with Magnetic North to go on their Christmas Lapland adventure 2020, Laura sorted out a fantastic itinerary that was packed with snowy adventures, we were so excited but covid got in the way! Laura sorted out all the disruption and rebooked us for this Christmas. It didn’t disappoint, we had the best Magical Christmas, seeing the Northern Lights 4 nights on the trot, husky ride, snow shoeing, cross country skiing, snowmobiling across the lake, visiting the local reindeer herder on Christmas Day (and yes, Rudolph got back safely!) eating a delicious Lappish Christmas Eve meal in a traditional wooden hut.. the list goes on! All made possible by Laura, she was always in contact, helping navigate the ever changing rules of travel. The Magnetic North app was great to have, up to date weather, kit list and travel information. All in all this was such a special snowy trip we all enjoyed as a family. We would definitely use and recommend this company.

December 28, 2021
Unprompted review
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Reply from Magnetic North Travel

Hi Sharon,

Thanks so much for your glowing review. We're so pleased you had a magical Christmas in Finland. It sounds like perfection. I enjoyed working with you and helping you through the ever-changing rules and luckily none of this impacted on the enjoyment of your trip. Thank you again! Until your next adventure.

Warm wishes,
Laura

Rated 5 out of 5 stars

We asked magnetic north to stick an…

We asked magnetic north to stick an itinerary together as we wanted to try something different this year.

They did not fail. Norway was breathtaking, Tromso is a quit little town with loads to do. The Panorama Arctic Lodge was outstanding host Svein was a character and could jot do enough for his guests (including hanging around for an extra 30 mins to ensure we saw more Orcas in the fjord)

The flights were a bit tight and some disparity between the app and the airport Laura at Magnetic North sorted that for us (on Xmas day so big thanks to her)

Would fully Recommend to anyone wanting to see the northern lights, see orca and humpback whales and husky sledging to just book it and go

December 28, 2021
Unprompted review
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Reply from Magnetic North Travel

Hi Jason,

Thanks so much for your kind review. We're delighted you enjoyed your Christmas adventure in Norway. It was a complete pleasure working with you and we look forward to planning your next trip to the Magnetic North!

Thanks again and warm wishes,

Laura

Rated 5 out of 5 stars

Fabulously put together trip to Lapland

I contacted Magnetic North to help plan a trip to Lapland as although I normally travel independently I was finding it tricky to find suitable accommodation/put together an itinerary. I contacted Laura with flights to Stockholm already booked and talked her through what I wanted. She came back with an itinerary that was spot on first time. Having booked, the service was fantastic. Great advice around the COVID restrictions, no question was too much trouble in general. An app was provided with all our travel details so we knew exactly what was happening & when & had everything in one place. On arrival in Sweden the plan worked like clockwork from the minute we got on the sleeper train to the minute we were dropped at the airport. Would highly recommend.

December 8, 2021
Unprompted review
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Reply from Magnetic North Travel

Hi Anna,

Thank you so much for the glowing review. It was a pleasure to work with you and I am delighted you enjoyed your mini adventure in Sweden. I am so happy you enjoyed the accommodation and activities, as well as the service you received from us. Happy to help again in the future!

Warm wishes
Laura

Rated 5 out of 5 stars

Smooth Finland Lapland Trip!

I had Magnetic North Travel arranged a 10 day trip to Finnish Lapland for my wife and I in Nov 21. Despite the short notice (2 weeks before the trip), Laura who was our contact managed to plan and book all the accommodation in time. Furthermore, when we request for changes in activities even during the trip (a couple of days before they take place), she was able to make the changes as we requested. Lastly, whenever there were any issues during the trip, she responded promptly to our email and Whatsapp messages.

This is my 2nd experience with Magnetic North and I will definitely recommend them to anyone looking for a great and smooth Nordic experience!

November 25, 2021
Unprompted review
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Reply from Magnetic North Travel

Hi Michael

Thank you so much for the kind review. I am so pleased you enjoyed your trip to Finland this Fall! You certainly had an action-packed adventure and I enjoyed planning and executing the trip for you both; from Rovaniemi, to Levi and finishing in Inari.

We hope to welcome you back again soon!

Warm wishes
Laura

Rated 5 out of 5 stars

Laura

Laura, Magnetic North is a wonderful travel manager. Laura planned an excellent personalised trip to Arctic Norway that involved quite a lot of flights, a boat trip, escorted trips and several hotel bookings. All were excellent. Whilst we were in Norway, we also had daily updates from Laura who revised and made us aware of any changes. The service from Laura is excellent.

November 18, 2021
Unprompted review
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Reply from Magnetic North Travel

Hi Rachael,

Thanks so much for your glowing review! I am delighted you had a wonderful time in Norway and you both enjoyed the many highlights on your fabulous itinerary. It was a pleasure to help you and I look forward to arranging more adventures in the future!

Warm wishes
Laura

Rated 5 out of 5 stars

A truly bespoke holiday for us!

We could NOT have asked for better service from Magnetic North! We saw the Northern lights and cooked dinner on the bonfire, everything from a-to-z was an awesome experience.

This was a totally different type of holiday for us and the staff was always on hand to help with everything and make changes as needed. A truly bespoke holiday for us!

October 25, 2021
Unprompted review
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Reply from Magnetic North Travel

Dear Peter

Thank you for your glowing review, we're so happy you enjoyed your trip and our service!

Hope to see you again soon.

Warm wishes
Laura

Rated 5 out of 5 stars

We had a wonderful vacation in Iceland…

We had a wonderful vacation in Iceland coordinated by Magnetic North Travel. Our contact person at MNT was superb. She was organized, easy to communicate with, prompt, and very responsive to my inquires and requests.
We are planning another trip with MNT next year.
I have used many travel companies and this company is superior. I can not recommend them highly enough.

August 16, 2021
Unprompted review
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Reply from Magnetic North Travel

Hi Karen,

Thanks so much for your kind words and taking the time to review our service. It was a real pleasure to work with you and I am so glad you enjoyed your tour of Iceland. I'm looking forward to finalizing your next trip!

Warm wishes
Laura

Rated 5 out of 5 stars

The Wahls' Iceland trip

Four of us spent 12 days in Iceland on a trip put together by Laura Greenman of Magnetic North. We drove a rental car on the Ring Road around the island, and spent two days on the Snaefellsnes Peninsula before returning to Reykjavik. We worked with Laura ahead of time to fine tune trip details, after which she made all the arrangements. She set up a WhatsApp account for all of us so that we were able to be in constant contact, and she always responded quickly; for instance, when a restaurant claimed not to have a reservation for us, she immediately sent a copy of their confirmation letter. She did a great job, and we would be happy to have her arrange another trip for us. We enthusiastically recommend her.

August 8, 2021
Unprompted review
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Reply from Magnetic North Travel

Dear Jonathan,

Thanks so much for your kind review. I'm so happy you all enjoyed your Icelandic adventure this summer. Happy to hear that you enjoyed our service, it was a complete pleasure working with you. I hope to help again in the future!

Warm wishes
Laura

Rated 5 out of 5 stars

Outstanding experience

We used Magnetic North for our honeymoon to Iceland in December 2019. I’m only just getting round to writing the review some 18 months later, but that in itself may speak for the impression left by the company, and Annie who we dealt with throughout.

Right from the outset Annie was so helpful in planning all the details. Genuine local knowledge within the company helped to offer various options to accommodate our preferences, personalities, budget and some plans we had via 3rd parties - all presented beautifully and with personable communication throughout.

Everything they planned and suggested gave us our perfect honeymoon without a single regret. We did things we wouldn’t otherwise have considered but planning and decision-making still became so easy. It’s worth noting that while this was an expensive trip to us, it was by no means no-expense-spared and so suggestions were always made with budget in mind.

While we were there we encountered a big storm. Had we tried to arrange the holiday ourselves I’m confident we’d have had to write off almost half of our plans but, thanks again to Annie and Magnetic North, our honeymoon was almost entirely uninterrupted. Plans were juggled around to suit the weather conditions with nothing more than a “yes please” needed from us. They had even been monitoring local weather and checked in to advise on when we should travel from our first accommodation to our second - in all seriousness, we could’ve been stranded on a fairly isolated mountainside if it wasn’t for that.

Our perfect honeymoon became an effortless reality thanks to Magnetic North - we can’t wait to book somewhere with them again.

July 27, 2021
Unprompted review
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Reply from Magnetic North Travel

Hi Jack,

Many thanks for the glowing review! We're touched that your honeymoon has left such a lasting impression on you both and thinking back to it brings happy memories. Annie certainly enjoyed working on your itinerary and we're pleased you enjoyed the high level of service she offered.

It is a pleasure again to have worked with you, and we can't wait to put together your next adventure to the Magnetic North!

Warm wishes
Laura

Rated 5 out of 5 stars

Well looked after and supported

Unlike many posters here, we actually made it to the Faroe Islands and WOW, what a destination. Yes, we had lots of pre travel rearrangements and stresses due to the changing advice and colour coding of countries, but always felt that Laura had her finger on the pulse and was all over the changes and requirements as they arose and occurred.
The itinerary suited us well, with a mix of seeing, doing and hiking. All the hotels, car hire and booked excursions were as planned and without issue on arrival. Hotel accommodation on the islands isn't exactly classy, especially in a pandemic (and Vagar!), but all was clean, comfortable and welcoming.

We did experience of number of covid related issues around travelling to the Faroes but Laura was on hand and very quick to try and sort - although out of her hands, and continued to check in with us to make sure all was OK. Would definitely recommend Magnetic North for your Arctic area travels.

July 25, 2021
Unprompted review
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Reply from Magnetic North Travel

Hi Lynda,

Thanks for taking the time to write a review. I am delighted you enjoyed your holiday to the Faroe Islands, and we were pleased that you were able to travel this summer. It was a pleasure to help you travel and complete all the necessary requirements for entry. It is indeed a spectacular destination, which we love too!

Until next time, warm wishes,

Laura

Rated 5 out of 5 stars

Booked a four night trip to see Santa's…

Booked a four night trip to see Santa's village and reindeer sledging, huskies, the northern lights Everything was taken care of by Angela Hewitt who sorted all out for us including booking flights etc.But due to COVID hitting the trip was rescheduled several times which didn't seem to be a problem to Magnetic North. Then on the final reschedule my other half who is a very nervous plane passenger decided getting on two planes rather than one was just too much ,!!! So we decided to cancel until all this madness is over and we can get straight there on one flight and with some peace The refund was straight forward without any problems or fighting to get our money back, it was a very pleasant and professional service given by Angela Hewitt and Laura I would definitely recommend this company and will definitely be booking through them again when the time is right...Thank you all

July 22, 2021
Unprompted review
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Reply from Magnetic North Travel

Hi Angela

Thanks for your kind review. Such a shame your trip was disrupted. Thank you for your understanding. We look forward to sending you to Finnish Lapland as soon as you're ready.

Warm wishes

Laura

Rated 5 out of 5 stars

Great to work with during Covid and…

Great to work with during Covid and problems with traveling out of the country The company was extremely helpful. I was pleased with the ease in dealing with them.

May 11, 2021
Unprompted review
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Reply from Magnetic North Travel

Jacqueline,

Thank you for your kind review. We're looking forward to re-arranging your trip, whenever you're ready!

With best wishes
Laura

Rated 5 out of 5 stars

Finland ice skating adventure

My friend and I booked an ice skating adventure with city add on in Finland. Covid has interrupted our plans, but the Magnetic North team could not have been more helpful regarding return of deposit, and readiness to re-book for us in the future. We loved their holiday and city suggestions and they were able to answer any questions we had really swiftly. Keep up the excellent work team, and long may you stay in business

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

This company is so very trustworthy

This company is so very trustworthy. Our holiday, (which was so professionally researched and each need catered for, organised and promptly booked) was unfortunately cancelled due to COVID. Despite the company's non refundable deposit policy, Laura contacted me and offered the refund. We looking forward to rebooking with Magnetic North Travel again soon, with the knowledge that every request we wish for will be met. The staff really work hard to keep the customer's interests and needs in mind. So lucky to have discovered them.

September 17, 2020
Unprompted review
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Reply from Magnetic North Travel

Dear Sallyanne,

Many thanks for your kind review. We are so sad you couldn't travel this Fall to Norway, but we are hopeful that it will be possible in 2021. We are always happy to help and we are pleased you have enjoyed our service so far.

Warm wishes
Laura

Rated 5 out of 5 stars

Trustworthy and Stand Up

Magnetic created an awesome itinerary for a group of 10 to experience Iceland. Very organized, professional, and responsible. Built exactly the right tour to our liking and specifications. Unfortunately, the pandemic hit resulting in a cancellation. Magnetic and Laura were extremely professional and understanding, offering several solutions pertinent to the deposit that we had paid. This company is very trustworthy, and it is clear they had the back of their customers, placing us before themselves. I would highly recommend this company and we do plan to return to Laura and Magnetic once the pandemic (and the current ban on Americans) lifts so that we can experience Iceland. Five stars and always awesome to work with honest, sincere, caring people. Cheers, M. Nayak

September 9, 2020
Unprompted review
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Reply from Magnetic North Travel

Thank you for your kind review!

So disappointing that your trip couldn't take place, but of course, we will be here to help when the time comes around again!

Take care and best wishes,

Laura

Rated 4 out of 5 stars

MN was a good travel partner!

MN was very responsive to my inquiries and request for changes in my itinerary. After an initial discussion about travel objectives, their initial proposal was very close to what I was looking for; I chose them vs another company I was also exploring because I felt their initial response was more in-line with our conversation. I would recommend MN to any traveler to Iceland. Amidst our trip when we had weather issues that cancelled our plans, they were in close contact and helpful in trying to re-route our plans.

August 6, 2020
Unprompted review
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Reply from Magnetic North Travel

Thanks for taking the time to review our service! We're so pleased you had a great trip to Iceland. Sorry to hear that the weather wasn't on your side for one or two of the excursions, but we are glad you were able to enjoy the many highlights Iceland has to offer all the same! We can't wait to help you again in the future!

Warm wishes
Laura

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