Magnetic North Travel Reviews 

316
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-organized and enjoyable trips, often describing them as seamless and exceeding expectations. People highly appreciate the helpful and responsive staff, who provide excellent support throughout the journey and are professional and informative. Reviewers frequently highlight the excellent accommodation and locations, often describing hotels as quaint, cozy, and well-situated. Many people appreciate the tailored itineraries and diverse activities, from husky sledding to cultural immersions, which allowed them to experience destinations deeply. The overall service, including smooth transportation and pre-arranged sightseeing, contributes to a stress-free and memorable vacation.

What people talk about most

Holidays

Consumers consistently report positive experiences with their holidays, often describing them as fantastic... See more

Location

Customers had positive experiences with location, frequently praising the beauty of the recommended places... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Service

Users describe positive interactions with service, highlighting well-organized and enjoyable trips with... See more

Customer service

Clients share positive opinions on customer service, highlighting the company's helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A well organised trip which met all our needs and was very enjoyable. The company was helpful and responsive when putting the holiday together and when a minor adjustment to a pick up time was reques... See more

Company replied

Rated 5 out of 5 stars

Our Finland Archipelago Bike adventure was great. From the moment we began planning the trip until its completion Annie was extremely responsive, helpful, personable and detail-oriented. The turn-by-... See more

Company replied

Rated 5 out of 5 stars

We had never booked an adventure with Magnetic North and never one without an actual guide with us. Everything was extremely well planned. It took us a little time to get used to the two apps... See more

Company replied

Rated 5 out of 5 stars

We booked a 4 night stay at the Wilderness Nangu in early February. Recommend splurging for the panoramic log cabin - the hot tub was wonderful to warm up and relax after activities. Room was spacious... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Magnetic North Travel

Written by the company

Bespoke adventures

As the experts in the Nordic region and Canada, we create bespoke wilderness breaks, luxury cabin holidays, road trips, active adventures and much more. We listen to your desires and inspire you with our in-depth country knowledge so that we can create a tailor-made itinerary that perfectly fits your brief, budget, and wishes.

Personal service

Booking a holiday with us is just the start of the journey. We are there every step of the way to make recommendations, answer your questions and to assist if you needed us. All our tailored vacations are delivered via our handy MNT travel app that works wherever you are in the world. For an extra peace of mind during your travels, you can rely on our 24/7 concierge line.


Contact info

5.0

Excellent

TrustScore 5 out of 5

316 reviews

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5.0

All reviews

(316)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

MN - Swedish Adventure

I started to look at planning a trip to see the Northern Lights for our 25th anniversary, this was the top on my wife's bucket list. After 3-4 months of looking I emailed multiple travel agents. Laura Greenman from Magnetic North Travel was the first to respond and she called within 30 minutes. She listened to what we liked, didn't like, lodging expectations, activities and overall what would be our ideal trip. Laura went above and beyond by looking at locations in Norway, Sweden and Finland for us to review. We landed on Sweden in the fall. Every aspect of our trip was planned out to perfection from our pickup at the airport, transfers to lodging in Stockholm, up to the Lapland and back to Stockholm.
Our days were spent either wandering around a historic city, hiking in unspoiled forests, spending time on and around rivers, relaxing in saunas and learning about different cultures. Our nights were filled with good food, gazing at stars & the aurora, chatting with locals, sitting by fires, & listening to music in quaint Irish pubs in Stockholm.
During our time in the Swedish Lapland Laura planned for us to go canoeing/fishing, dog sledding (training for the winter), Northern Lights tour (yes we saw the Norther Lights 4 times during our two week trip), hiking and a day with a Sami reindeer herder. Every tour was on time, our guides were delightful, cooked us lunch fireside and it made our trip one of a lifetime. From a couple who has been to Europe many times, this was the first time we used a travel agent. I would 10000% use Laura again to book our travel and when we visit Norway she will be my first call. As my wife said Sweden exceeded our expectations and was a magical trip. Magnetic North provided us with their own app that contained all of our transfers, contacts at each property, flight schedules with updates and times for departure. This relieved all of the stress from our trip and allowed us to just enjoy our time away.

August 31, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Keith

Wow! Thanks so much for your wonderful review. Such a pleasure to design this trip for you both and to know how much you enjoyed it. Swedish Lapland in the Fall is a truly special time to visit so I am delighted that you were able to experience this first hand and to catch four (!) displays of the wonderful Northern Lights. I'd like to say I arranged those too, but that's beyond my remit of course! We'd love to work on a trip for you in Norway and we will look forward to working on your brief in due course.

Until then, warm wishes,
Laura and the MN Team

Rated 5 out of 5 stars

Iceland 08/2022

We enjoyed our stay in Iceland. Thanks to Laura for preparing an awesome itinerary for us. Hotel Ranga is the gem 👍 The app really helps us to navigate & keep our daily activities on track. We appreciate your quick replies to all our questions. We even got a response in the evening. Last minute trip plan on our last day in Iceland was amazing. We were able to see puffins !

August 29, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Enny,
Thank you so much for your glowing review! We're so pleased you enjoyed your trip to Iceland and all of the accommodation and activities we arranged for you both. I'm so pleased you took my advice to go to the Westman Islands to spot puffins, that is also a gem! :)
Until next time, warm wishes
Laura

Rated 5 out of 5 stars

I take my big family (including mom

I take my big family (including mom, nieces and nephews) once a year for a short break. We have chosen to go to Iceland and were fortunate to have Laura at Magnetic North to organise the trip. I have to admit it was a truly unique experience that we thoroughly enjoyed. Laura was very professional and made it hassle free. The selection of activities and tours were relevant and appropriate. A remarkable and memorable journey.

Nasser

August 6, 2022
Unprompted review
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Reply from Magnetic North Travel

Dear Nasser

Thank you so much for your great review! We're so pleased you had a wonderful adventure in Iceland with your family. It was a pleasure working with you and we're glad that you have many amazing memories of your time in Iceland!

Warmest,
Laura

Rated 5 out of 5 stars

Magnetic North is a terrific travel company

Magnetic North put together a Norwegian sightseeing trip from Oslo to Bergen for a group of 8 of us. As we were in the planning stage, Laura Greenman was constantly available for our questions and needs. The arrangements were perfect. Each traveler downloaded their own version of the trip app, customized with their itinerary, tickets and adventures for each day and giving us a preview of what highlights we would see. The hotels were perfectly located and the guides were charming, knowledgable and fun. It could not have been better and every one of us gives them a 5-star rating.

August 2, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi folks!

Thanks so much for your kind review. We're so pleased you enjoyed the trip to Norway and the service we provided. I really loved working with you all in the pre-trip planning and hearing about your adventures in Norway as they happened. It was such fun! I really am glad you fell in love with Scandinavia and hope to plan further adventures for you in the future!

Warmest,
Laura

Rated 5 out of 5 stars

Five star customer service from Magnetic North

Five star customer service from Magnetic North, who listened to what I wanted from a retirement holiday to Northern Norway in July and got the balance, contrast and variety just right. I appreciated the extra tips on restaurants and the luxury choice of Nusfjord Arctic Resort to end our holiday. The highlight was our stay in the less visited Vesteralen Islands as the welcome of the wonderful host there, and her cooking, simply made the trip. History, beauty, and peace and quiet with the water lapping below, will stay with me. We did a lot of driving, from Tromso to the Lofoten islands and were so grateful for MN’s assistance when there was an airline strike on our home bound leg, 3 flights seamlessly reorganised with efficiency and good humour. I would really recommend Magnetic North and hope to travel again with them!

July 28, 2022
Unprompted review
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Reply from Magnetic North Travel

Thank you so much Claire for your wonderful review. It was really fun working with you and putting together a trip in Norway to match your brief. I'm so pleased you enjoyed your time in Norway and the airline strike did not impact too much on your experience. Thank you for your patience whilst I re-routed you back to the UK. Thanks again for taking the time to leave a review and I look forward to working with you again in the future.

Warm wishes
Laura

Rated 5 out of 5 stars

Superb service and unforgettable holiday

Magnetic North Travel designed a fantastic and unforgettable holiday in Sweden. We had quite complex travel requirements because family members were arriving from different locations. Laura and her team responded to everything we asked of them promptly and with great thoughtfulness, making everything work seamlessly. They also built on our basic outline plans with huge creativity and included fabulous local activities (floating sauna, kayaking, candy cane making!) which we had not thought of and which really enhanced our experience. I cannot recommend Magnetic North Travel highly enough - thank you for a first class holiday, Laura and team!

July 28, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Lyndsey

Wow! Thanks for your great review! So pleased your trip went so well and you enjoyed all the adventures and experiences we put together for you. It was a real pleasure working with you, and I look forward to the next time! Until then, warmest wishes
Laura

Rated 5 out of 5 stars

Norway and Sweden

We recently worked with Magnetic North Travel to schedule a vacation to Norway and Sweden. Laura was very helpful and customized the trip to meet our needs. They had an application that we downloaded to our phone so that we could track our travels throughout the trip. When we showed it to another couple while we were traveling they said "Boy I wish we had that it would make things so much easier". They obviously didn't have as clear communication.

We compared Magnetic North to a couple other agencies through zicasso and found them to have the best trip options. Once we talked to them, we were able to incorporate our type of trip, active, and what we wanted to do along the way.

While on the trip, we ran into a couple items. I whatsapp'ed Laura and she took care of things immediately. One item was a miscommunication on a meeting place. She contacted the company and had a taxi take us to the new meeting place. Very friendly and accomidating.

I would highly recommend Magnetic North if you are planning to go to Norway or Sweden. It felt like a trip we would have booked.

Thanks Laura for all your help.

July 27, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Mark

Thanks so much for taking the time to review your recent trip to Norway and Sweden. On behalf of the team, we're delighted you had a wonderful time and enjoyed the service we provided in designing an itinerary for you both. I really enjoyed our pre-trip conversations and working with you throughout. Thank you for recommending us to your friends!

Warm wishes
Laura

Rated 5 out of 5 stars

Postponed but still stellar

Dealing with Laura at Magnetic North has been nothing short of wonderful. We had planned our 10 day trip to 6 cities in three countries way back in 2019 and needless to say, due to Covid it had to be postponed for two years. I feared it would become a nightmare trying to reschedule but it was flawless. Our preferences were taken into consideration in the purposed itinerary. Everything was planned perfectly. The hotel selections were ideally located to suit our plans and made easy work maneuvering each city. Transfers to airports and train stations were on time and easy. The Magnetic North travel app made easy work of keeping important documents at our fingertips as well as useful options like a map with points of interest and the weather. I wouldn't hesitate at all trusting Magnetic North to plan any future Scandinavian trips for us.

July 13, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Lisa

Thank you so much for leaving a detailed review here! Very pleased you enjoyed your trip to Scandinavia and everything went smoothly for you. I am happy you appreciated our choice of hotels and the transfers all lined up nicely. Such a pleasure working with you the past few years and I really hope we can welcome you both back again in the future.

Warmest wishes,
Laura

Rated 5 out of 5 stars

Trip planning with Magnetic North makes the Lofoten Islands even more magical!

Laura Greenman with Magnetic North did an amazing job suggesting and coordinating a multi-point trip with many different excursions in Stockholm, Oslo, and the Lofoten Islands. We never would have known about all the different sites and hikes without Laura’s expertise. Unstad Arctic Surf, hiking in Reine & Kvalvika Beach, and Henningsvær were absolutely amazing parts of our trip. We are already planning a repeat trip with Magnetic North’s guidance. Many thanks to Laura for fantastic memories for our whole family.

July 10, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Sonny,

Thanks so much for your review! We're so pleased you enjoyed your long-awaited Scandinavian adventure and all our recommendations and expertise on the ground. The Lofoten Islands are indeed spectacular and I'd love to arrange another trip for you again in the future!

Until then, warm wishes
Laura

Rated 5 out of 5 stars

Excellent Service

After two failed attempts to get to Northern Norway during 2020 and 2021 due to covid, we finally made it this year and had a fabulous holiday. Magnetic North were fantastic at arranging and rearranging our trip so many times. We visited and stayed in some incredible places that we wouldn’t have found by ourselves and having the app with the detailed itinerary and extra info was really helpful. Everything was sorted for us, from car hire to different accommodation across the islands and it all went very smoothly. I would highly recommend this company and hope to travel with them again in the future. Thanks to Laura for such personal service.

June 28, 2022
Unprompted review
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Reply from Magnetic North Travel

Thank you so much for your kind review! Third time lucky and I am so happy you had a wonderful time in Norway after the long wait. I enjoyed putting this adventure together for you and would welcome the opportunity to assist you both again in the future! Until then,

Warm wishes,
Laura

Rated 5 out of 5 stars

Magnetic North is outstanding in every way

Laura and the Magnetic North team is outstanding in every way, which is why we return to them for expertise in our favorite kind of vacation locations! On a recent trip, Laura went above and beyond to help us manage the fallout of a stay extended by COVID…among other things, finding a place to stay when it seemed every room in the city was booked.

June 28, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Matthew,

Thank you very much for taking the time to review our service! I am so happy you enjoyed your trip to Norway despite the covid disruption at the end. Hopefully all feeling better soon, and I look forward to helping you again for your next Nordic adventure!
Warmest,
Laura

Rated 5 out of 5 stars

A great trip

A great trip. The organisation was superb from beginning to end. Detailed instructions for each day.
A good choice of accommodation but with plenty of free time to choose where we could eat and what activities to participate in

June 12, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Tony

Thanks so much for your kind review. We are so pleased that you enjoyed your long awaited adventure in Finland.

Until next time, warm wishes

Laura

Rated 5 out of 5 stars

We had such a memorable time in…

We had such a memorable time in Iceland. The itinerary an app were incredibly helpful. Laura our agent was always there before and during our trip it was amazing to have that kind of support in a foreign country!

April 15, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Danielle

Thank you so much for your kind review! We're delighted you had a wonderful trip to Iceland and enjoyed exploring the country with our assistance! Thank you too for your patience whilst we awaited the Covid storm to pass - I am glad it was worth the very long wait! Until next time!

Warm wishes
Laura

Rated 5 out of 5 stars

A wonderful experience in Finnish Lapland

A wonderful experience in Finland. Great organization. Laura was a pleasure to deal with. Highly recommended.

March 21, 2022
Unprompted review
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Reply from Magnetic North Travel

Dear Steve

Thank you so much for taking the time to review the service you received from us! I'm so pleased you enjoyed your trip to Finland! I enjoyed putting this together for you both. Until next time!

Warm wishes
Laura

Rated 5 out of 5 stars

Magical

Laura's itinerary for our first trip to Norway was spot on. We did everything we wanted, and more! Snowmobile, dog sled, reindeer sleigh, snowshoe hike. Our 15 year old described the trip as 'magical' and we couldn't agree more.

March 21, 2022
Unprompted review
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Reply from Magnetic North Travel

Thank you so much for your review! I'm so thrilled your trip to Norway was magical and Senja and Tromso lived up to your expectations and more! I loved working with you and hope to welcome you again to Norway.

Warm wishes
Laura

Rated 5 out of 5 stars

Our holiday was amazing

Our holiday was amazing, everything had been thought about to help us on our journey to Svalbard and home by Magnetic North. The adventures we took on our holiday, 3 day snow mobile safari to Isfjord Radio Station going over glaciers, fjords and lunch in Barentsberg to a morning mushing our own dog team were fabulous. Thank you Laura and the team at Magnetic North Travel

March 12, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Sonia

Thank you so much for your kind review. I'm so pleased you had an amazing adventure in Svalbard. I loved putting this trip together for you both and it is great to know you enjoyed every moment. I look forward to helping you again in the future!

Warm wishes
Laura

Rated 5 out of 5 stars

Best Honeymoon Ever Thanks to Magnetic North!!!

Laura with Magnetic North Travel could not have done a better job planning our honeymoon! She is beyond amazing!! She took the time to listen and learn what we were looking for and then planned exactly that- all within our budget! It was such an incredible trip and everything we wanted and more! I cannot recommend Magnetic North Travel enough!

February 18, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Alex

I'm so happy you both had a wonderful honeymoon in Finland and Iceland! It was a pleasure to work with you both and make your trip so special. Thank you for taking the time to write a review and we look forward to assisting you again in the future.

Warm wishes

Laura

Rated 5 out of 5 stars

5 Stars for Magnetic North!!

Had an absolutely spectacular holiday, all organised by Laura and the team at Magnetic North. Despite several covid setbacks, she was always really helpful and was able to adapt our trip to changing circumstances. Everything ran like clockwork from when we arrived to when we left. She had some fantastic suppliers of our husky dog sledding experience and northern lights tour. The hotel was excellent and everyone was so friendly. And the handy app with our itinerary was really useful so we had everything in one place.

Would absolutely recommend holidaying with them and we will definitely be back.

February 11, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Pippa,

Thank you for taking the time to review our service! I am super pleased you enjoyed your long-awaited adventure and everything went to plan. Thank you for your patience whilst flight changes happened (a lot) and I am glad you were rewarded with a great experience. Until your next Nordic adventure!

Warm wishes
Laura

Rated 5 out of 5 stars

What an amazing 50th birthday holiday…

What an amazing 50th birthday holiday in Lapland!! Many thanks to Laura at Magnetic North Travel for arranging everything! The app was really useful and we loved the countdown to the holiday. Would definitely recommend!

February 10, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Kay

Thanks so much for your review! I'm so happy your birthday celebration in Finland went so well and you enjoyed all of the arrangements we made for you. We hope to welcome you back again in the future!

Warm wishes
Laura

Rated 5 out of 5 stars

Couldn't recommend any higher!

Laura Greenman helped us from start to finish. She calmed our worries over COVID and made sure we knew exactly what needed to be done in regards to testing and locator forms etc. She answered our hundreds of questions and made sure we were completely ready. The trip she planned was just amazing, the most magical once in a life time experience. I can't explain how amazing it was to celebrate my mums 50th in -28C!! She helped organise a cake, a surprise birthday trip and champagne all while keeping it a secret from mum. The app was amazing, so informative and helped us stay organised. She was just fab, thank you Laura.

February 8, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi Abi

Thank you so much for your glowing review! I am so pleased you enjoyed your adventure in Finland and the service we offered. It was a pleasure to work with you all and to plan the surprise birthday celebrations!

Until next time!

Warm wishes
Laura

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