Magnetic North Travel Reviews 

316
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-organized and enjoyable trips, often describing them as seamless and exceeding expectations. People highly appreciate the helpful and responsive staff, who provide excellent support throughout the journey and are professional and informative. Reviewers frequently highlight the excellent accommodation and locations, often describing hotels as quaint, cozy, and well-situated. Many people appreciate the tailored itineraries and diverse activities, from husky sledding to cultural immersions, which allowed them to experience destinations deeply. The overall service, including smooth transportation and pre-arranged sightseeing, contributes to a stress-free and memorable vacation.

What people talk about most

Holidays

Consumers consistently report positive experiences with their holidays, often describing them as fantastic... See more

Location

Customers had positive experiences with location, frequently praising the beauty of the recommended places... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Service

Users describe positive interactions with service, highlighting well-organized and enjoyable trips with... See more

Customer service

Clients share positive opinions on customer service, highlighting the company's helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A well organised trip which met all our needs and was very enjoyable. The company was helpful and responsive when putting the holiday together and when a minor adjustment to a pick up time was reques... See more

Company replied

Rated 5 out of 5 stars

Our Finland Archipelago Bike adventure was great. From the moment we began planning the trip until its completion Annie was extremely responsive, helpful, personable and detail-oriented. The turn-by-... See more

Company replied

Rated 5 out of 5 stars

We had never booked an adventure with Magnetic North and never one without an actual guide with us. Everything was extremely well planned. It took us a little time to get used to the two apps... See more

Company replied

Rated 5 out of 5 stars

We booked a 4 night stay at the Wilderness Nangu in early February. Recommend splurging for the panoramic log cabin - the hot tub was wonderful to warm up and relax after activities. Room was spacious... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Magnetic North Travel

Written by the company

Bespoke adventures

As the experts in the Nordic region and Canada, we create bespoke wilderness breaks, luxury cabin holidays, road trips, active adventures and much more. We listen to your desires and inspire you with our in-depth country knowledge so that we can create a tailor-made itinerary that perfectly fits your brief, budget, and wishes.

Personal service

Booking a holiday with us is just the start of the journey. We are there every step of the way to make recommendations, answer your questions and to assist if you needed us. All our tailored vacations are delivered via our handy MNT travel app that works wherever you are in the world. For an extra peace of mind during your travels, you can rely on our 24/7 concierge line.


Contact info

5.0

Excellent

TrustScore 5 out of 5

316 reviews

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5.0

All reviews

(316)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Where to begin???

Where to begin? Our trip was so amazing it’s hard to choose the highlight so I’ll begin at the beginning. We were originally booked to leave March of 2020 and we all know how that went. Laura at Magnetic North kept moving our trip each year til we were finally able to go this year. Every single detail was taken care of and executed flawlessly. We had private drivers multiple times traveling throughout Norway and Finland and they were always there right on time. Each of our accommodations only got better and better from wonderful city locations in Oslo and Helsinki to the remotest spots in Kierkenes and Inari, glass igloos in Levi and culminating in the poshest nests at the Arctic Treehouse in Rovaniemi. We were amazed and delighted each stop from being picked up at the Kierkenes airport by husky taxi and delivered to the Snowhotel after the most peaceful 45 minutes of hearing nothing but the excited yip of the dogs and the sounds of their paws hitting the snow to standing on a frozen lake in Inari watching a 360 degree display of the northern lights to a peaceful reindeer sleigh ride through the woods at night. That’s not to mention all you can eat king crab pulled from the icy fjord, the private snowmobile ride to a frozen lake side fairy tale cottage for hot berry juice and home made pastries. Magnetic North orchestrated a trip of a lifetime that was more than we ever expected, even after anxiously awaiting it for three years. If you want to experience the Arctic Circle like something straight from a movie, book with Magnetic North. I promise, you won’t be sorry.

March 19, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Mari,

Well... how to respond! Thank you for this review! We will miss working with you, but we're thankful you finally managed to enjoy the trip you always dreamt of and more. We're delighted you enjoyed the many different and amazing accommodations, activities and adventures we planned for you. It certainly was an epic voyage around Finland and Norway. We're so grateful for your review (and photos!) and hope to welcome you back again in the future!

Until then, warmest wishes
Laura

Rated 5 out of 5 stars

A wonderful trip to Norway

A wonderful trip to Norway. Expertly administered by Magnetic North. Highly recommended.

April 12, 2023
Unprompted review
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Reply from Magnetic North Travel

Thanks for your review Richard! Glad you had a great time in Norway this Easter! It was a pleasure to assist and we do hope we can help again in the future.

Warmest,
Laura

Rated 5 out of 5 stars

A splendid trip- recommend

A very well organised trip by Magnetic North. Exceptional viewing of the northern lights at Malangen. Very good trips from the hotel feeding the reindeer and dog sledding particular fun. The food was good especially breakfast. The staff were friendly and helpful. We stayed in a cabin which was well furnished, super clean and well maintained. Recommend highly. Many thanks 😊

March 20, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi there!

Thank you for sharing your thoughts and feedback. We're delighted you enjoyed your stay in northern Norway and all of the experiences we arranged for you. Thank you so much for recommending us to future clients and we hope to be of assistance again in the future.

Warmest wishes,
Laura

Rated 5 out of 5 stars

Annie at Magnetic North

This is the second holiday Annie has organised for us and both were excellent would highly recommend this company . Accomodation , flights , transfers and excursions were all arranged and all went to plan .

March 15, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Mandy,

We're delighted you had a wonderful time in Finland and enjoyed the service Annie provided for you both. Thank you for taking the time to leave a review here. We're looking forward to helping you again for your future Nordic travels!

Warmest wishes
Laura

Rated 5 out of 5 stars

An amazing adventure in Iceland

I just got back from a great trip to Iceland. This was the 2nd trip that Laura at Magnetic North set up for me. The first being my trip to Finland last year. All of the excursions that were set up for me were an amazing experience- The husky sledding, the glacier hike, lava cave, glacier ice cave, outdoor hot baths and all of the beautiful scenery of Iceland.

Laura worked well with my guide to help navigate the varying weather conditions to make sure my trip around Iceland wasn’t affected. I would highly recommend Laura and Magnetic North to set up your Northern experience.

March 9, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Tommy

Thank you so much for your review - we're absolutely delighted you enjoyed your Icelandic adventure covering the entire circle route of the island. We're glad you loved the excursions and our private guide. Until the next adventure!

Warmest,
Laura

Rated 5 out of 5 stars

Magnetic North Travel- BRILLIANT!

Magnetic North Travel has proved to be a very caring competent company - keeping us well informed of arrangements. When arrangements had to be changed at short notice because of inclement weather conditions- clearly beyond their control- we were kept well notified and we were very promptly and generously compensated: a very refreshing response in this day and age!
Magnetic North Travel and their contact, Laura Greenman, could not have been more helpful and obliging throughout.
Five stars for Magnetic North Travel and their brilliant staff!

March 4, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Fred,

Thank you for your wonderful review - we're very pleased you enjoyed your trip to Svalbard and thank you to you too for being flexible when weather imposed on the plans. We're delighted you enjoyed the service we offered and we do hope to welcome you back again in the future!

Warmest,
Laura

Rated 5 out of 5 stars

We had a fantastic time on the Havila…

We had a fantastic time on the Havila round trip up and down the Norwegian coast. The scenery and Northern Lights were amazing; the ship was excellent & eco friendly; and the staff brilliant.
Annie Fredvang at Magnetic North was an amazing travel arranger for us. She has unbeatable local knowledge of Norway and was a pleasure to deal with throughout.
Annie safely guided us through a change in dates and was always available and invested in the success of our trip.
We usually travel independently but on this occasion it really paid off to use an expert. We have already recommended Annie to friends and would do so again.

January 17, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi David

Thanks so much for the glowing review! We're so pleased you had a fantastic time in Norway and enjoyed Annie's great service throughout. Thank you for recommending Magnetic North to your friends and we look forward to being of assistance again in the future!

Warmest wishes

Laura

Rated 5 out of 5 stars

Great trip to Nellim, Northern Finland.

Very useful info in advance, quick responses, very friendly and helpful. Great trip to a wonderful resort in Nellim with great activities. Smooth organisation and transfers. Thank you.

February 23, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Jen

Thanks so much for taking the time to leave a review of your trip to Finland. We're so pleased you enjoyed your holiday and the service you received from our team. We hope to be able to assist you again in the future!

Warm wishes
Laura

Rated 5 out of 5 stars

Finnish Lapland

From our initial enquiry Annie was helpful and informative and put together a package to suit us. We had a wonderful few days away in the Wilderness Hotel Muotka, the excursions were fabulous and the accommodation and food was excellent. The app with all the information itinerary and links was really helpful. We were very lucky to see the northern lights on two evenings. I would highly recommend Magnetic North Travel and would certainly book with them again.

February 6, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Sally

Thank you so much for taking the time to write a review. We’re so pleased you had a great time in Finland and enjoyed the itinerary Annie designed for you. We do hope to help you again in the future!

Warm wishes

Laura

Rated 5 out of 5 stars

The perfect skating weekend. Annie organised the perfect weekend for…

Annie organised the perfect weekend for me and my daughter according to the brief I outlined...fabulous accommodation, great skating experience and seamless organisation.

February 9, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Frances

Thanks so much for your review. We are so pleased you enjoyed your ice skating trip in Finland at the weekend and loved all of the adventures we arranged for you at Jarvisydan along with the hotel and service. We hope we can help you again in the future!

Warm wishes

Laura

Rated 5 out of 5 stars

An incredible Icelandic adventure with…

An incredible Icelandic adventure with Magnetic North Travel: We were matched to fantastic hotels, pointed to some superb dining experiences and a 'bucket list' of adventures. When the weather turned and plans needed adapting to avoid the storms MNT worked their magic and pulled some brilliant rabbits out of the hat. Lifetime memories, a superb experience from a professional team. Thank you!

January 27, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Gordon

Thanks so much for your glowing review. We're thrilled you had a great time in Iceland and enjoyed all the magic we made for you. Thanks for being flexible when the weather changed the plans. It was a pleasure working with you. Until next time!

Warm wishes
Laura

Rated 5 out of 5 stars

The trip was amazing Most important was…

The trip was amazing Most important was the places she picked were first class. Hotel/accommodation great and food fantastic. Laura was also really responsive to questions before and during the trip. The WhatsApp link and the MNT app combined made for a really easy to manage trip. Thank you! 😊

January 20, 2023
Unprompted review
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Reply from Magnetic North Travel

Hey Matt

Thanks for taking the time to review your trip, we are so pleased you had a fabulous time in Norway. Thank you for sharing the gorgeous photos as well! I’m glad you enjoyed our selection of hotels and adventures. I must admit I was a little envious but very happy you had a wonderful time. Until next time then!

Warm wishes

Laura

Rated 3 out of 5 stars

ice skating in Finland

I liked the personnal touch we did have some problems on our holiday and Annie was always available to help. Both the hotels we stayed in were also really lovely. However overall we were disappointed with the holiday. We had specifically gone with this company as they advertised ice skating and had made it very clear that our purpose in going was to be able to skate on outside ice. I feel we were not given correct information at all about the chances of being able to ice skate (we did no ice skating at all -but were told there was 90% chance or more of skating- when we arrived this was patently not the case) and if we had been give this information we would have probably selected a different place and operator in Scandinavia with whom we had previoulsy travelled and skated with

January 20, 2023
Unprompted review
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Reply from Magnetic North Travel

Dear Ginny,

Thank you for your honest feedback about your trip to Finland.

We're super disappointed that conditions on Lake Saimaa were not suitable for ice-skating during your stay in late January. During the 48 hours prior to your arrival the weather temperature increased suddenly which caused some melt on the top of the frozen lake. The wet conditions would not be suitable or safe for ice-skating and that change came about very quickly. Wild ice skating is very dependent on weather and ice conditions and there are sometimes instances where the ice skating isn't possible. Although this is mentioned on our website program with details of alternative activities that are offered in case ice-skating isn't possible, this wasn't unfortunately repeated in your proposal document for which I am very sorry.

In addition, I am aware that there was miscommunication with you upon check in at the hotel whereby you were told that ice-skating hasn't been possible in January for many years. This isn't the case and the person who spoke to you meant that conditions are changeable throughout the season. It has been possible to skate on Lake Saimaa in the window we sell which is mid-January to March. I appreciate that this was the worse possible way to receive the news/information and I am very sorry that this happened. I am glad you were able to enjoy some alternative winter adventures but agree that these should have been confirmed before you checked in and a call should have been made. I'm glad you enjoyed the hotel and spa and scenery. It is indeed a beautiful location.

If you would like to try ice-skating again in Finland, we would be happy to offer you free land arrangements for a four night stay in 2023 or 2024. Flights to Helsinki would be an additional cost. Please let us know if you would like to do this.

Again thank you for your honest feedback which we have taken very seriously for future. We hope that you have returned home with some lovely memories of beautiful Finland all the same.

Warm wishes
Laura

Rated 5 out of 5 stars

Honeymoon in the Arctic

Magnetic North Travel organised the honeymoon of our dreams in the Arctic - from the accommodation to the outings and activities, everything was tailored to what we wished to do. While we didn’t get to see the Northern Lights (the weather was fairly overcast throughout), our contact Annie did everything she could to help us move outings around so we could still do everything and have something to do everyday. We appreciated having such a kind and helpful interlocutor, and that the trip was so well and thoroughly organised. The locations we visited (Tromsø and Svolvær) were stunning. We’ll particularly remember the sea eagle safari in Svolvær and our stay in a rorbu cabin. All in all, we strongly recommend Magnetic North Travel!

January 19, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Aude,

Thank you so much for reviewing your honeymoon to Norway. We're so pleased you had a great time and enjoyed the service we offered. Annie is delighted that you enjoyed her recommendations and assistance on the ground. We'd love to design another trip for you both in the future.

With best wishes
Laura and Annie

Rated 5 out of 5 stars

Amazing!!

Amazing!!! From first contact with Laura our holiday was organised and incorporated everything we wanted. Magnetic Nrtoh went above and beyond to make our holiday amazing. The travel App was fab and helped us manage our intinerary, everything ran smoothly and to time. We are already planning our next trip with them. Thank you.

January 13, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Katherine,

Thank you for your wonderful review! We're absolutely delighted you enjoyed your long awaited trip to Finland! And we're excited to help you with your next adventure to the Magnetic North.

Until then, warm wishes
Laura

Rated 5 out of 5 stars

Amazing service!

Laura and Annie provided an amazing service in arranging flights, hotel, cruise and excursions for my ‘bucket list’ trip to Norway! Communication was prompt and clear, and they were very patient in answering my never-ending list of questions. The whole process was seamless from beginning to end and I cannot fault the service I received. I highly recommend using Magnetic North for your travel arrangements! They were excellent!

January 6, 2023
Unprompted review
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Reply from Magnetic North Travel

Dear Elaine

Thank you for taking the time to review your adventure to Norway! We're so glad that it lived up to expectation and you enjoyed every moment. How wonderful that you saw the Northern Lights and were able to enjoy Norway's amazing coastline from the comfort of your ship and the many land excursions. Until next time!

Warm wishes
Laura

Rated 5 out of 5 stars

Winter break in Northern Norway

Huge thanks to Laura for organising a wonderful trip to Northern Norway for my friend and me! We loved our short stay in pretty Tromsø and would recommend the cable car excursion to the top of the mountain and visiting the peaceful and inspiring Arctic cathedral. The Arctic Panorama Lodge overlooking the spectacular Lyngen fjord where we spent the following three nights is beautiful, stylish, warm, comfortable, and homely. We were made extremely welcome by the lovely owners who looked after us so well with delicious homemade meals and transported us to our excursions. We loved husky sledging through snowy forests and were lucky enough to see orcas and humpback whales on our whale watching trip. The Northern lights made an appearance too, and although they were not particularly colourful, we were fortunate to have seen them. Everyone we met throughout our stay was friendly and helpful. I thoroughly recommend Magnetic North and Laura for her expertise and friendly support. Thank you! Helen

January 12, 2023
Unprompted review
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Reply from Magnetic North Travel

Hi Helen,

Thanks so much for your glowing review! We're so pleased you had a wonderful time in northern Norway and you were able to view whales and the Northern Lights! It was a pleasure working with you!

Warm wishes,
Laura

Rated 5 out of 5 stars

Iceland adventures

This was an incredible experience, from start to finish. Laura at Magnetic Travel was recommended by a friend, and it was a superb recommendation. In the planning stages, she tweaked things until we were absolutely happy with the trip, and no detail was too small. The app is fantastic, and the adventure itself... out of this world! Iceland is a wonderful country and will hold a special place in my heart. The food at the Hotel Ranga was exquisite, the hot tubs were the ultimate luxury and the Northern Lights wake-up call ensured that we saw the most miraculous night sky, on fire with the aurora. The super jeep tour with Midgard Adventures was an absolute highlight, and our stay in Reykjavik was wonderful. Every day was full of new delights, and we can't wait to start planning the next big adventure!

December 6, 2022
Unprompted review
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Reply from Magnetic North Travel

Thank you so much for your glowing review! We're so pleased you enjoyed your adventure to Iceland and all the hotels and activities we planned for you. It was a real pleasure working with you on this and great to hear that you had a wonderful birthday holiday. Until next time!

Warm wishes
Laura

Rated 5 out of 5 stars

How can we thank you Annie

How can we thank you Annie ! What a wonderful holiday you organised for us . Every detail was seen to and the App was a great help . This was truly an incredible experience which ran faultlessly from start to finish . A quick explore in Tromso and then up to Uloya and the wonderful Arctic Panorama Lodge for two days of Whale watching and the most wonderful NorthernLights - the hosts Svein and Aud were warm and welcoming and again , every detail had been covered. The food was superb too and such a nice change to sample food true to the area ! Thank you, thank you , thank you !!

December 1, 2022
Unprompted review
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Reply from Magnetic North Travel

Thank you for your kind review! Annie and the team are delighted that you had a wonderful time in Norway and enjoyed the service we offered and the comforts of the lodge. We really appreciate your feedback and look forward to be of assistance again in the future. In the meantime, enjoy the memories!

Warm wishes
Laura

Rated 5 out of 5 stars

Magical holiday

Laura at Magnetic North organised the holiday of a lifetime for my husband's 40th. The planning was absolutely seamless and stress-free, and on the trip itself everything ran like clockwork. I usually organise holidays myself but for this I wanted to off-load the stress of booking multiple excursions/transfers etc. elsewhere and I am SO glad I did!

We packed so much into 5 amazing days in northern Norway: saw the northern lights on 3 nights, saw humpback and orca whales, went husky sledding through a winter wonderland national park, and went to a spa on a renovated fishing boat in Tromso harbour which is maybe one of the coolest things I've ever done. We've only been back 2 days and I'm already eyeing up their other trips...

November 30, 2022
Unprompted review
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Reply from Magnetic North Travel

Hi!

Thanks so much for your glowing review and sharing your experiences. We're so pleased you had a wonderful trip to Norway and enjoyed all the adventures we arranged for you. We're very happy to hear your husband had a memorable birthday too!

Until next time!

Warm wishes
Laura

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