Magnetic North Travel Reviews 

316
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-organized and enjoyable trips, often describing them as seamless and exceeding expectations. People highly appreciate the helpful and responsive staff, who provide excellent support throughout the journey and are professional and informative. Reviewers frequently highlight the excellent accommodation and locations, often describing hotels as quaint, cozy, and well-situated. Many people appreciate the tailored itineraries and diverse activities, from husky sledding to cultural immersions, which allowed them to experience destinations deeply. The overall service, including smooth transportation and pre-arranged sightseeing, contributes to a stress-free and memorable vacation.

What people talk about most

Holidays

Consumers consistently report positive experiences with their holidays, often describing them as fantastic... See more

Location

Customers had positive experiences with location, frequently praising the beauty of the recommended places... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and efficiency in... See more

Service

Users describe positive interactions with service, highlighting well-organized and enjoyable trips with... See more

Customer service

Clients share positive opinions on customer service, highlighting the company's helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A well organised trip which met all our needs and was very enjoyable. The company was helpful and responsive when putting the holiday together and when a minor adjustment to a pick up time was reques... See more

Company replied

Rated 5 out of 5 stars

Our Finland Archipelago Bike adventure was great. From the moment we began planning the trip until its completion Annie was extremely responsive, helpful, personable and detail-oriented. The turn-by-... See more

Company replied

Rated 5 out of 5 stars

We had never booked an adventure with Magnetic North and never one without an actual guide with us. Everything was extremely well planned. It took us a little time to get used to the two apps... See more

Company replied

Rated 5 out of 5 stars

We booked a 4 night stay at the Wilderness Nangu in early February. Recommend splurging for the panoramic log cabin - the hot tub was wonderful to warm up and relax after activities. Room was spacious... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Magnetic North Travel

Written by the company

Bespoke adventures

As the experts in the Nordic region and Canada, we create bespoke wilderness breaks, luxury cabin holidays, road trips, active adventures and much more. We listen to your desires and inspire you with our in-depth country knowledge so that we can create a tailor-made itinerary that perfectly fits your brief, budget, and wishes.

Personal service

Booking a holiday with us is just the start of the journey. We are there every step of the way to make recommendations, answer your questions and to assist if you needed us. All our tailored vacations are delivered via our handy MNT travel app that works wherever you are in the world. For an extra peace of mind during your travels, you can rely on our 24/7 concierge line.


Contact info

5.0

Excellent

TrustScore 5 out of 5

316 reviews

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5.0

All reviews

(316)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Iceland Family Trip

We experienced the most incredible adventure in Iceland thanks to the detailed and thoughtful itinerary Laura form Magnetic North Travel designed for us. From start to finish, we felt we were well taken care of and we were seeing and doing everything we possibly could to enjoy this unique country. Laura really listened to what we were striving for and also provided spot-on suggestions. From the Blue Lagoon, to glacier adventures in a super jeep and snow mobiles, to a food tour and geothermal rye bakery tour- we experienced so much. More importantly we were connected with the very best guides/drivers, and our accommodations fit our family perfectly. All 7 of us on this trip agreed it was one of the best trips we've ever taken and we hope to have the opportunity to go back. I 100% would reconnect with Laura again to plan future itineraries for us. In fact, we have family and friends, who after hearing about our experience, asked to be connected to Laura as well. We are so appreciative to have had this experience and now have fond memories to cherish. Thank you Laura!

March 27, 2026
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Reply from Magnetic North Travel

Hi Beth,

Wow - thank you so much for leaving such a lovely review. We are so pleased we could bring this family trip together in exactly the way you wanted and you all got to experience so much. I have passed your kind words back to Laura and our whole team.

We look forward to welcoming you back to the Magnetic North very soon!
Many thanks again,

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

I have a friend who swears he can use…

I have a friend who swears he can use Chat GPT to plan the ideal vacation. He does a search, gets a planned itinerary, spends hours making reservations, and, inevitably, a “detail” gets missed or something goes wrong. Maybe it’s flight issues (he once booked a semi-private flight for his family, and the plane landed in an area of the airport with no access to the rental cars — oops!), maybe there’s loud construction next to the hotel he’s booked, etc.

With Magnetic North Travel (and Annie specifically), there’s none of that. I reached out to Annie to plan a trip to Sweden (including the IceHotel near Kiruna) and let her know our dates, our budget, and what my wife and I wanted to do. A couple Zoom calls later (including one with a specialist who was intimately familiar with the IceHotel), she had a perfect itinerary planned for us (including planning a tricky (for me) overnight train in a sleeper car from travel from Kiruna to Stockholm). All arrangements and reservations were made — I had to do practically nothing.

And I cannot emphasize “perfect” enough. We did SO many active adventures, but we had necessary “down time” to relax. In other words, we never felt rushed but felt we did ALL that we wanted to do.

But it’s not just the ease of working with Magnetic North Travel; it’s those “details.” For instance, Annie and her specialist made the recommendation to book a regular (i.e. warm) room at the IceHotel for the same night as our one-night stay in an ice room, just in case we found the ice room too cold. So when, in the middle of the night, my wife decided to bail on the ice room (note: she just couldn’t sleep; I found the room delightful), she had a room to retire to. Other IceHotel guests we spoke to were quite envious of our arrangement / foresight (and when I checked ChatGPT — it never made that recommendation).

Another example is that Annie recommended NOT to do snowshoeing in Stockholm in mid-March (due to the likelihood of slushy conditions); in contrast, ChatGPT did not caution against such a snowshoeing experience. She instead offered us a walking tour of Stockholm with a private guide. Note that Annie was spot on — the temperature in Stockholm was 50 degrees (Fahrenheit) with not a flake of snow to be seen!

Also — Annie was there to answer questions about tipping practices, where to get food for our train ride, etc.

And no looking for taxis! We got off the plane in Kiruna, grabbed on our luggage, and a driver with our name on a board whisked us away. Same thing going from the IceHotel to the Kiruna train station — our taxi was waiting right at the entrance of the IceHotel at the appointed time.

In Stockholm, Annie got us early check-in privileges (11 am) at a gorgeous boutique hotel right on the water and just a short walk from the old town.

Finally, the Magnetic North Travel app kept track of all our travel and activities, and pinged us with various reminders about flight departures and gates, etc.

So, sure, give A.I. a go if you want (and enjoy all the hassles of, time spent, and mistakes made planning), but for true hassle-free travel abroad, I highly recommend Annie and Magnetic North Travel.

March 13, 2026
Unprompted review
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Reply from Magnetic North Travel

Hi David,

Wow! Thank you so much for this wonderful review. This is a real demonstration of why the human touch really can make all the difference to such a trip. We really pride ourselves on having first hand knowledge and experience in our destinations. No matter how good AI gets, it will never have spent a night at the Ice Hotel!

The team have read your review and we are all thrilled you had such a wonderful time and our advice went along way to making this happen.

Thank you again, we can't wait to welcome you back to the Magnetic North some time soon!

Best wishes
Elodie
Team MNT

Rated 5 out of 5 stars

personalised options for a Nordic holiday

Gave a few personalised options when looking for a winter Nordic holiday. Helped us choose Brändön Lodge in Luleå, Sweden, which was an excellent.
Alex from Magnetic North showed a genuine interest in depth knowledge about a winter Nordic holiday and was able to guide us choosing between options based on our family circumstances.
Very happy with customer service, organisation, and the holiday experience.

February 16, 2026
Unprompted review
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Reply from Magnetic North Travel

Hi Matt,

Thank you very much for taking the time to leave such a lovely review of your trip to Swedish Lapland, one of our favourite destinations. I have passed your feedback to Alex and our team who were all involved in making this such a memorable trip.

We look forward to welcoming you back to the Magnetic North very soon.

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Hotel Widnerness Nangu

We booked a 4 night stay at the Wilderness Nangu in early February. Recommend splurging for the panoramic log cabin - the hot tub was wonderful to warm up and relax after activities. Room was spacious. We enjoyed the food selections throughout our stay, guides were informative and we saw the Northern Lights on 3 out of the 4 nights. The lodge was cozy and inviting. Our booking agent, Yasmin, was communicative and responsive. Everything went smoothly. Really an incredible experience - especially loved the husky sledding.

February 8, 2026
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Reply from Magnetic North Travel

Good morning Katie,

Many thanks for taking the time to leave such a lovely review. We are all so pleased to hear you had such a wonderful time in Finland. I have passed your kind works back to Yasmin and the wider team.

We can't wait to welcome you back to the Magnetic North very soon.

Best wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Magnetic North Travel is great!

My dad and I had an amazing experience going on a snowmobile trip from Inari to the Arctic Ocean. I used Magnetic North before, so I relied on them to organize it. Everything was not only perfect, but far beyond our expectations. We had a fantastic guide and cozy hotels. We learned about the local culture on this immersive trip. It was a once in a lifetime experience, and I am happy that I found a travel company that I can depend on.

February 3, 2026
Unprompted review
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Reply from Magnetic North Travel

Thank you so much for your great review and for booking another trip with us! We're delighted you had a wonderful experience from start to finish, it's always a delight working with you. We can't wait for the next time!
Warm wishes,
Laura

Rated 5 out of 5 stars

Kiruna to Lulea to Stockholm

We had a fantastic time traveling from Kiruna to Stockholm. The trip was well planned incorporating the experiences we enjoy. The people we met were very professional and informative. The places we stayed were unique and well positioned for our activities and adventures. The Magnetic North app was invaluable and easy to use. Annie was lovely to work with and provided follow up throughout our trip. All around great experience!

January 15, 2026
Unprompted review
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Reply from Magnetic North Travel

Hi Michelle,
Thanks so much for taking the time to write such a glowing review of your adventure in Swedish Lapland and Stockholm. We're delighted that you enjoyed your time in Sweden! We'd love to assist you again in the future. Until next time!
Warm wishes,
Laura

Rated 5 out of 5 stars

A flawless trip and experiences

We had a flawless trip with great hotels and city experiences with tours. Our travel agent planned the perfect trip around our wants and needs. She was attentive, easy to communicate with and fulfilled what we wanted to do to make our travel experiences perfect.

December 18, 2025
Unprompted review
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Reply from Magnetic North Travel

Hi Amy,

Thank you so much for leaving such a lovely review. We are so pleased you enjoyed your Christmas travelling around Scandinavia, we can't think of a better way to spend the festive season.

Many thanks again for trusting us with your travel plans, we can't wait to welcome you back to the Magnetic North very soon.

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Wonderful 50th Anniversary trip

MN were on top of all details and requests for our trip from first contact. Even after the trip they pursued a refund for us for changes in rail seating! The app is amazing and the best way to keep all information to hand. We'd happily recommend them to anyone.

December 6, 2025
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Reply from Magnetic North Travel

Thanks so much for your glowing review! We're so pleased you enjoyed your anniversary adventure to Norway. While it was unfortunate that the upgraded tickets were no longer available due to changes made by the operator, we’re pleased we were able to arrange the refund for you. We hope the trip created many special memories and would love to help you plan another adventure in the future.

Warm wishes,
Laura

Rated 5 out of 5 stars

Everything was seamless and they were…

Everything was seamless and they were available immediately when we needed to make changes for a weather delay. We booked with them for a magical trip through Scandinavia. I would highly recommend them.

December 23, 2025
Unprompted review
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Reply from Magnetic North Travel

Good morning Meredith,

Thank you very much for taking the time to leave a kind review. We are all so pleased you had such a wonderful time in Scandinavia, and we didn't let the weather get in the way of you having a great experience.

We look forward to welcoming you back to the Magnetic North very soon.

Best wishes
Elodie
Team MNT

Rated 5 out of 5 stars

A Copenhagen Christmas

Huge thanks to Alex and Magnetic North Travel for making our Copenhagen wedding anniversary trip amazing! Great advice, excellent support via the app and WhatsApp, and seamless planning. Highly recommend and can’t wait to travel with them again!

December 11, 2025
Unprompted review
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Reply from Magnetic North Travel

Hi Matt,

Many thanks for taking the time to leave such a lovely review. We are all so pleased you had such a wonderful time in Copenhagen, one of our favourite cities.

So pleased we were able to help make your anniversary really special. We look forward to welcoming you back to the Magnetic North in the New Year.

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

This is my third adventure put together…

This is my third adventure put together by Magnetic North Travel. It is the best of three very fine tours. My travels the Churchill were seamless, I saw northern lights and polar bears -- oh so many polar bears!

MNT also arranged for a 3-day stay in Winnipeg before I headed home. My stay at the Alt Hotel was exquisite. It's a new hotel smack in the middle of downtown Winnipeg and a block from the Canada Life event center. My room was clean and very comfortable. I'd like my own home to be as efficiently designed as that hotel room is.

I would definitely recommend MNT.

November 7, 2025
Unprompted review
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Reply from Magnetic North Travel

Hi Linda,

Thank you so much for your wonderful review! Our team really enjoyed your 'live' updates of your polar bear spottings. We are all so pleased you had such a wonderful time away and enjoyed your stay in Winnipeg.

We look forward to welcoming you back to the Magnetic North for round 4!
Thank you again,

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Excellent itinerary in Norway

Yasmin Herbert of Magnetic North Travel helped to arrange an excellent itinerary for our trip to Norway. The hotels and lodges recommended were excellent and in great locations. We toured Oslo and Bergen and Aurland and Jotunheim National Park and the Fjords and the Lofoten Islands. The planned activities were fun and tailored to our interests. I felt that we got a great feel for the country from the cities to the fjords and mountains and the country side as well as the landscape at the arctic circle. The support provided while we were in the country by Yasmin through What's App was very helpful and ensured that all went to plan. I would recommend Magnetic North travel when planning a trip to Norway!

October 13, 2025
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Reply from Magnetic North Travel

Hi Judy,

Thank you for leaving such a lovely review of your time in Norway. We are all thrilled you had such a wonderful time and I have passed your kind words back to Yasmin and the wider team who made this trip possible.

We look forward to welcoming you back to the Magnetic North very soon!

Best wishes
Elodie
Team MNT

Rated 5 out of 5 stars

The perfect trip…thanks to Annie

We just returned from a 3 week trip through Scandinavia. Our trip included stops in Stockholm, Oslo, Auerland, Bergen, a cruise along the Norwegian coast and Copenhagen. . We are fortunate enough to be able to do 2 or 3 international trips a year. This was one of our best trips, a wonderful experience. We worked closely with Annie at Magnetic North to plan this trip. From our very first contact with Annie we found her to be very knowledgeable with some wonderful ideas. And just as important. she was always super responsive. The hotels she selected were terrific, the walking tours were very interesting and our cruise on the Havila was unforgettable. We are fussy American travelers and Annie was still able to plan a perfect trip. I am already thinking about another trip to book with Annie and Magnetic North.

September 17, 2025
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Reply from Magnetic North Travel

Hi Gary,

Thank you so much for taking the time to leave this glowing review! Annie has received your comments and is delighted that you had a fantastic time. She cannot wait to get started on a new trip itinerary for you!

We're so happy that your adventure lived up to your expectations! Until next time!

Warm wishes,
Laura

Rated 5 out of 5 stars

Great Service, Would Use Again

Everything that was provided by Magnetic North on our trip was top notch. We had an amazing time in Iceland thanks to their recommendations and guidance. Laura was on top of it all, checking in before, during and after our trip.

September 22, 2025
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Reply from Magnetic North Travel

Good morning Ed,

Thank you for taking the time to leave such a lovely review, we are so pleased to hear you had a wonderful time in Iceland and we look forward to welcoming you back to the Magnetic North very soon.

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Laura with Magnetic North did a…

Laura with Magnetic North did a fantastic job in organizing our trip to Nova Scotia and PEI. She took time to understand what sort of experience we were looking for, then went on to make fantastic arrangements for that. The itinerary was great and the app was very easy to use. We had no issues with figuring out where to go or what to do.

The hotel arrangements were all quite nice, and the pre-arranged sightseeing experiences enhanced the trip. We would definitely do the trip again and would very much trust Laura and Magnetic North for potential future trips.

September 1, 2025
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Reply from Magnetic North Travel

Good morning Russell,

Thank you so much for leaving such a kind review on your Canada trip! We are all so pleased you had such a wonderful time and enjoyed using our app which we are very proud of.

We hope to help you again with a trip to the Magnetic North.

Best wishes
Elodie
Team MNT

Rated 5 out of 5 stars

What a great trip!

The trip was great. Yasmin supported me from start to finish and all steps in between. We worked together to plan unique experiences that were within my budget and timeframe. I highly recommend working with Magnetic North Travel (and specifically Yasmin) if you are considering travel to Scandinavia.

September 3, 2025
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Reply from Magnetic North Travel

Hi Curtis,

Thanks so much for taking the time to write a review! We're so pleased you had a great time on your trip and we will for sure pass on your kind words to Yasmin. We look forward to assisting you again in the future!

Warm wishes,
Laura

Rated 4 out of 5 stars

Well planned itinerary

Well planned itinerary; good support throughout the trip when needed

August 29, 2025
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Reply from Magnetic North Travel

Hi there,

Thank you so much for taking the time to leave us a review. We are so pleased you had a wonderful time in Iceland and we can't wait to welcome you back to the Magnetic North soon!

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Cycling holiday to the west coast Islands of Finland

We went on a cycling holiday to the islands of Finland in the west. This included not only their standard package but also some a la carté arrangements that we wanted to make. The cycling was great fun and we stayed in some very good and sometimes quirky accommodation. The food ranged from Good to excellent. One suggestion I would make is that if your budget allows I would book electric bikes as some of the routes are fairly long and peppered with lots of short but steep hills which can become tiring over time, and I’m quite fit (we had 1 electric bike between two of us but could have done with 2). The organisation was faultless and when we had a breakdown en route, it was dealt with immediately by magnetic north staff liaising with local people.

August 29, 2025
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Reply from Magnetic North Travel

Good morning Martin,

Thank you very much for leaving such a lovely review. We are so pleased you had a wonderful time cycling around Finland. The electric bikes can certainly make things a bit easier, thank you for that feedback. And great to hear the team were ready and waiting to help in those unavoidable moments.

We look forward to welcoming you back to the Magnetic North soon!

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Perfect Fit Family Holiday

Where do I start? I would 100% recommend because of the kindness of staff interactions, real-time support during our trip and motivation of the staff to curate a trip that was just what our family wanted. We loved all the accommodations that were selected for us, particularly the more intimate and unique accommodations. 29|2 Aurland was the gem of our trip and the closest place to “heaven on earth” that I have ever been. By the end of our 2-week trip, we really felt like we had a solid understanding of Norway’s geography and history. Our son had requested experiences focused on Viking history and the rest of us wanted time outdoors hiking and on the water. Everyone came away feeling like they got exactly what they wanted out of our trip and so much more. Looking forward to the next time we can book a holiday with your team!

August 5, 2025
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Reply from Magnetic North Travel

Hi Vanessa,

Thank you so much for writing such a lovely review. The whole team has really enjoyed reading it and how much you all enjoyed this trip as a family. We love to hear our guests coming home educated and more knowledgeable about our favourite Magnetic destinations.

We can't wait to see where you explore next.

Best Wishes
Elodie
Team MNT

Rated 5 out of 5 stars

Awesome Norway!

We decided to visit Norway and didn't allow much time for planning. Laura took the time to find out exactly what we wanted to include and created a wonderful itinerary for us, She answered all of our questions and included so much helpful information in the final itinerary such as the weather forecast, maps showing locations of pick up and drop off spots, hotel information, suggested restaurants and more, which made it a wonderful stress free vacation. Even though we had many modes of transportation, plane, bus, ferry, boat, and train, our travel from place to place was almost entirely problem free. We only had 1 experience, having to walk to our hotel along the side of a busy road, in which we didn't feel safe and decided to arrange for a taxi. Laura, even made sure we were reimbursed for our out of pocket cost. There was 24/7 help available if needed, which we found to be very beneficial. We had a few questions along the way and always received immediate responses. We really enjoyed our visit to Norway and would highly recommend Magnetic North for customizing your next itinerary

July 31, 2025
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Reply from Magnetic North Travel

Good morning Carol,

Many thanks for taking the time to leave such a lovely review. We are all so pleased to hear you had a wonderful time in Norway. We are so pleased you were able to make the most of our app which we are very proud of, sounds as though it was fundamental in creating such a stress free holiday. I am sorry the traffic on the way to the Geiranger Hotel was a little busy, but pleased you were able to hop in a taxi and let us know.

We can't wait to welcome you back to the Magnetic North soon!

Best Wishes,
Elodie
Team MNT

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