The boys were very pleasant and helpful…. Took time to explain things and answer questions. I never felt pressured…. Even though it was 5 pm on a Friday afternoon! I made an alteration to my polic... See more
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I have been with Magnet for about ten years, I think, for house insurance. They do a Flood Re insurace and I like the way they update me and do a bit of research when renewal time comes (or switch ti... See more
Company replied
Aidan Albert, our broker at Magnet, is superb. We had a flood when a new pipe connection was incorrectly fitted during a boiler installation and water gushed through two floors. Aidan has gone above... See more
Company replied
This insurer gives a phone number answered promptly by a well-informed human. This is SUCH a rare and helpful experience. We have just taken out insurance: I hope this swift direct contact continues t... See more
Company replied
Company details
Written by the company
Insurance Broker specialising in UK Property Insurance
Contact info
Newark Beacon, NG24 2TN, Newark-on-Trent, United Kingdom
- 01636 858249
- info@magnetinsurance.co.uk
- magnetinsurance.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quick & easy to do online
October 1, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Susan! We really appreciate the feedback
Very helpful and professional
The insurance agent help confirm all the details with the underwriter and help discuss the terms. Also followed up with the policy when certain terms needs to be adjusted. Very happy with the service.
October 4, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Charles! We're thrilled we were able to help get you sorted and you were happy with the service
Very professional
Very professional, and straightforward without all the technical jargon
October 4, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Stephen! Happy to hear you were satisfied with our service and we appreciate your business
really efficient service allowing me to…
really efficient service allowing me to take a home insurance polcy out swiftly with no issues. requested a call back and was called immediately. first class service.
October 2, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Anne! We're thrilled that the service met your expectations and we appreciate your business
Very helpful staff
The staff I dealt with were very helpful and efficient, my query was quickly dealt with
September 21, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate your business and feedback
Reply from Magnet Insurance Services Ltd
Thank you for your review Ian! Happy to hear the service met expectations and appreciate your business
Quick and easy
September 22, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Dan. We really appreciate the feedback
Got it covered
So easy from start to finish and I managed to get a quote £200 less than my renewal quote .
September 28, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your feedback Bernie! That's an amazing price difference on your renewal. Really appreciate you taking the time to request a quotation from us.
The site was easy to navigate and a…
The site was easy to navigate and a slight problem I had was dealt with quickly and efficiently.
September 19, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! Happy to hear we were able to get your problem sorted without any issues
Great easy to use
September 26, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate your feedback
Kristian was very helpful and that made…
Kristian was very helpful and that made it for us. He was pleasant and very efficient
September 25, 2023
Good service and value
Easy to contact, had a sensible conversation and a good rate.
September 23, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! Happy to hear we were able to get you sorted and appreciate your business
I was listened to and helped to renew…
I was listened to and helped to renew my insurance
September 22, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Sandra! We really appreciate the feedback and renewing with ourselves for another year
Most competitive
September 15, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Tina! We really appreciate the feedback
Great service
Just took out new household policy with a competitive price. Telephone answered very quickly by helpful, polite and professional staff. Clear communication throughout. Very pleased and a pleasant surprise in comparison to the service you get nowadays from big companies.
September 22, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Ian! We're thrilled to hear that the service met your expectations and appreciate your feedback
Competitive house insurance
Very easy process and excellent price for house insurance
September 22, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Mark! Happy to hear you were satisfied with the cover and the premium was competitive for you.
Reply from Magnet Insurance Services Ltd
Thank you for your review Louise! We really appreciate the feedback and your business.
Very efficient and clear in…
Very efficient and clear in explanation.
Disappointed abou the rise in premium over a year
September 14, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate your feedback and business. We apologise for the premium increase this year, we are unfortunately seeing increases across the market rising on average over 25%. We hope that next year we will be able to find something more competitive for you
Well done Ruth Hill
I felt Ruth Hill gave me time and sensible help in understanding my questions and clarifying my concerns to get coverage that works foe me.
September 20, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Paul! We're thrilled to hear that Ruth was able to get you the best cover. We'll be sure to pass your comments onto her :)
Easy process via comparison site.
Easy process via comparison site.
Policy wording and Endorsements are clear
Good value
September 21, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Nigel! Happy to hear you found the policy wording and endorsements clear. If you ever had any questions on any of the terms, we're always on hand by phone and email to assist
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