The boys were very pleasant and helpful…. Took time to explain things and answer questions. I never felt pressured…. Even though it was 5 pm on a Friday afternoon! I made an alteration to my polic... See more
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See what reviewers are saying
I have been with Magnet for about ten years, I think, for house insurance. They do a Flood Re insurace and I like the way they update me and do a bit of research when renewal time comes (or switch ti... See more
Company replied
Aidan Albert, our broker at Magnet, is superb. We had a flood when a new pipe connection was incorrectly fitted during a boiler installation and water gushed through two floors. Aidan has gone above... See more
Company replied
This insurer gives a phone number answered promptly by a well-informed human. This is SUCH a rare and helpful experience. We have just taken out insurance: I hope this swift direct contact continues t... See more
Company replied
Company details
Written by the company
Insurance Broker specialising in UK Property Insurance
Contact info
Newark Beacon, NG24 2TN, Newark-on-Trent, United Kingdom
- 01636 858249
- info@magnetinsurance.co.uk
- magnetinsurance.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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It was so easy
November 6, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Made the process selecting cover very…
Made the process selecting the appropriate cover very smooth.
November 6, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Good value
Having compared a number of sites, Magnet appears to offer similar cover for a competitive price.
October 27, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Patricia! We appreciate you choosing us for your insurance this year
So quick and helpful
So quick and helpful. Made what's usually a stressful job very easy and straightforward. They even called me back after their office hours to get it sorted. Thank you very much.
October 26, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Mr Wilder! You're very welcome and we appreciate you taking out your insurance with ourselves. Happy to help
Good Service
I phoned Magnet and got through quite quickly. The lady that I spoke to was very helpful and efficient.
October 31, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Susan! Happy to hear that we were able to deal with your enquiry quickly and to your satisfaction
Easy to navigate
November 2, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Professional customer service with…
Professional customer service with empathy.Unusual to find these days.Beth was great.
October 14, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Mr Hamilton! We really appreciate the feedback and happy to hear Beth was able to get sorted. We'll be sure to pass on your comments :)
Reply from Magnet Insurance Services Ltd
Thank you for your review Nick! We really appreciate the feedback
Making good
On annual policy renewal Magnet had not carried forward same products from previous year. When advised they adjusted to same level of cover and honored without additional premium.
October 13, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your positive review and feedback! We do apologise for the issue with the cover required but happy that you were satisfied with the resolution and appreciate your business
I have been with Magnet Insurance…
I have been with Magnet Insurance Services for many years and over that time I have received the most professional service, the staff are always helpful and polite.
October 23, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Denise and sticking with us all these years! It's great to hear that you're happy with our services and we fully appreciate your business
Excellent performance
Really helpful staff. Got my a great reduction on my insurance renewal. Thank you!
October 13, 2023
Reply from Magnet Insurance Services Ltd
Thanks for your review Chris! We appreciate you giving us the opportunity to quote for you and your business. We're always happy to help
Knowledgeable and helpful
I found the kind people who helped me find the right insurance for my needs very knowledgable and my requirements were soon met. I am happy to recommend Magnet Insurance.
October 10, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your great feedback Mrs Hewitt! We're really happy to hear that our staff were able to get you a quotation that suited your needs and appreciate you taking the time to contact us for your insurance needs
Very easy to process my quote
October 19, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review! We really appreciate the feedback
Very smooth and efficient website
October 9, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review David! Happy to hear that you found the website easy to use
Easy process good value for money
October 17, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Stephen! We really appreciate the feedback
Staff v helpful and informative
October 16, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your feedback Mr Harris! We're thrilled to hear that you were happy with the service
Very quick and easy to do
Very quick and easy to do. Thank you for my new home insurance.
October 16, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Julie! We really appreciate you taking out your policy with ourselves. If you had any questions on your policy, please feel free to give us a call and we'll be happy to help
Reply from Magnet Insurance Services Ltd
Thank you for your review Jamie! We really appreciate the feedback
Thanks Kristian
Kristian was excellent, he took the time to understand what we needed and delivered! He responded quickly to emails and phone calls and is a credit to your organisation. We were able to get better cover at a lower cost with his help.
October 10, 2023
Reply from Magnet Insurance Services Ltd
Thank you for your review Steve! We're thrilled that we were able to get you a competitive quotation and you were happy with the service. We'll be sure to pass your comments onto Kristian :)
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