Magnilink Universal Chargers Reviews 205

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, often praising their quality and convenience for charging various devices, including phones, tablets, and gaming controllers. The delivery service is frequently highlighted as fast and trackable, with many appreciating the efficient shipping and good packaging. People find the ordering process quick and easy, and the overall user experience is generally positive, with some noting the helpful design features like the pivoting connectors. However, some people were dissatisfied with product quality, reporting issues like weak magnets, cables breaking, or products failing to work after a short period. There were also occasional complaints about slow charging speeds, mislabeled parcels, or longer than expected delivery times, especially for international shipments.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some praising the convenience and... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the high quality of items,... See more

Delivery service

Customers had positive experiences with delivery service, frequently noting speedy delivery and good tracking... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the products convenient and of... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the ordering process quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These phone chargers are fast-charging, which is very handy for me if I need to charge my phone within an hour or two. Delivery did take a little over three weeks, hopefully my next order from Magn... See more

Rated 4 out of 5 stars

They mislabelled a parcel which resulted in my order being delivered to a completely wrong zip code. Giving 4 stars for the insanely good customer service who investigated the issue and offered to res... See more

Rated 4 out of 5 stars

Good product information and pretty fast delivery. From the photos I thought my cable would actually glow in the dark though haha but the little light on the magnet part is helpful at night. The magne... See more

Rated 4 out of 5 stars

The only problem with this cable is that the magnilink is only on one end. My autistic son has to keep his tablet plugged in at all times and the swivel on the magnilink end is great, however the othe... See more


Company details

  1. Cell Phone Accessory Store

Written by the company

Charge all your devices with 1 Cable.


Contact info

3.8

Great

TrustScore 4 out of 5

205 reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Easy to use - slow to charge.

I've had these cables for over 6 months. At first I was thrilled with the convenience and ease of charging. Over time the cables have slowed down. Android fast charger and standard cable would fast charge from 50% to full in about an hour. These cables would be over 5 hours. Constantly cleaning both the cables and adapters. Slightest amount of anything stuck on either side will hinder the connection and cause long or even no charging. Again I love the magnetic connection for the ease of use but I only use it at night. Any time I want a fast charge I go back to the original cable.
I have been working with customer service to help identify problems and how I dealt with the issues or what I tried amd they have been great. I feel they want a success and I think they will get there.

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful customer care agent

My cable worked great when I first got it but stopped charging my phone properly, I emailed their customer service and a customer care agent, Stacey, was very helpful and has sent me a replacement cable free of charge. I like this company

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great product.

My Grandson told me about this amazing charger. I had an issue with it not charging my iPad Air 3. I sent an email which was promptly answered suggesting I power off my iPad and then restarting it before using the charger. It worked immediately so I am a very happy customer.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Do It.

They work as advertised. Strong magnet, transfers data, seems to be sturdy built. To speak on my customer service experience, I had one defective plug in my order and it was replaced (with extras) and at my place within 5 days. That means alot to me so 5 stars for Magnilink.

March 12, 2022
Unprompted review
Rated 5 out of 5 stars

IExcellent customer service and a really useful product.

I ordered some of Magnilink cables, one for the car and the other for home and 2 for presents. They arrived safely. The cables looked rugged, and are good quality. However I noticed I was having a problem with one of them. I messaged them and explained the problem. I was very quickly contacted by customer service. After a few questions which I replied to, they immediately agreed to send out a replacement cable.Excellent customer service and a really useful product.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great product, excellent customer service!

I recently ordered a pair of Magnilink cables, one for the car and the other for the home. The package arrived very fast and in great shape. The cables looked extremely rugged, and quality made. As I was setting them up in both locations, I noticed I was having a slight problem with one of them. After replying to their shipping email with a short explanation of the problem, I was quickly contacted by customer service. After a few questions, they immediately sent out a replacement cable. Great product, excellent customer service!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service
We ordered 3 wires, one of which was faulty, they replaced it straight away and we didn't even need to return the broken one. Direct, simple and friendly communication. Would recommend.

December 18, 2021
Unprompted review
Rated 5 out of 5 stars

I had a Great Experience

I had a Great Experience! This was my email to the help desk at Magnlink. I recently bought a tip for a micro USB and I just received it today. I plugged it into my device and then plugged my Magnlink cable onto it and nothing happens. I pushed it in as far as it would go but still no charging action. What should I do? This was their response just an hour later.......Hi,

Thank you for reaching out.

I see the cords you have are our Maxx series. The tips you bought are for our Essential series.

As a courtesy, we have created a new order with free Maxx series tips. It will be shipped within 48 business hours and should be delivered in less than a week.

Best regards,

Stacey G.
Care team agent @ magnilink.co

Great Products, Great Customer Service!

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

As a person that delivers packages…

As a person that delivers packages based off am app on my phone I am always plugging and unplugging my device from the charger. I've always wondered if im destroying my phone by doing this. Magnilink not only fixes that problem for me, they made it so easy to connect to a charger. I have it 5 stars. Not to mention an amazing customer service if you have any issues whatsoever.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Game Changer

I was introduced to this product from my son, by the way, who also praise's this product, which has changed my view of charging my devices forever!

I can now charge all of my devices utilizing one charging cord, even though I use multiple devices with different charging ports! This too has been made possible by the different charging port attachments that was also included in the package of cords!

This product has also made it possible to not have to take my eyes off of the road to connect to power, the many devices that I have, as I am a driver and sometimes forget to connect my devices for charging!

It has truly made life on the road that much easier and device manageable!

September 23, 2021
Unprompted review
Rated 3 out of 5 stars

I want to give these a great review

I want to give these a great review. Unfortunately, after only a month of having them, they stop charing if the cable is slightly moved, the pins get pushed into the housing causing this, which also bring up the, "Please use the charger provided with your phone," message. Already had 1 of the cables replaced because it wouldn't charge, don't know if the company would be willing to replace them all again. I really like the concept and it helps a lot when driving, but the quality of the ends are not good.

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

Hey! Awesome product!!

Hey!
Simply love it bought it once & got hooked lots of gadgets have it in my house.. had a small problem & contact CS & problem solved very quickly.. super happy customer thanks MAGNILINK!

August 1, 2021
Unprompted review
Rated 4 out of 5 stars

I purchased these on a whim just to see…

I purchased these on a whim just to see how they work and I went all in buying the 3/3 packs for the greatest value. All I can say is I’m extremely satisfied and now my wife and son are using them too. Only issue I had was you have to make sure it’s actually charging when it connects. A couple of times I connected, it didn’t start charging and I had to play with it..:but literally like 3 of 100 times. Overall, great product.

July 25, 2021
Unprompted review
Rated 5 out of 5 stars

Newbie

Just received my new magnilink cable. It took forever to get here, I got tracking info and it was USPS delays, not Magnilink. But it came, I am pleased with the operation and the way the end plugs into my unit. So far, so good!
Thank you!!!

July 14, 2021
Unprompted review
Rated 4 out of 5 stars

Nice products!

I ordered the product on the 22nd of June, it arrived 8 days later. I had not realised the products ordered were not off the shelf in the UK. After two days I was panicking as I really needed the products. I contacted customer service who explained the items were being brought into the the UK by courier and that covid was slowing delivery. I waited and the products arrived. Very high quality very well packaged. Delighted!

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Loved my two chargers I bought but one…

Loved my two chargers I bought but one of the adapter tips broke shortly after I bought it. Reached out to the customer team and they responded extremely quick and sent a replacement. Very satisfied with both the service and the product.

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Problem solved!!

I had an issue with one of the charging cables I purchased and after contacting the company they remedied the situation immediately. Customer service was quick and accommodating and I am loving my Magnalink cables!!

June 13, 2021
Unprompted review

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