I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order comin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to or... See more
It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me dow... See more
Hi, Really happy to give you some feedback. The print arrived remarkably quickly, within 48 hours, well-packaged in tissue paper and a robust cardboard tube. The print itself was of a very high qua... See more
Company details
Written by the company
A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.
Contact info
United Kingdom
- shop@magnoliabox.com
- magnoliabox.com
4.8
Excellent
443 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sever damage to package
Second time I've used Magnolia Box and packaging was severely damaged both times.
First time frame was damaged and we agreed a discount.
Second package damage was only to rear of frame and I accepted this.
Deliveries should NOT arrive in this condition.
November 25, 2023
Reply from Magnolia Box
We're really sorry to hear that a second order has arrived damaged – this is definitely not up to our usual standards. The team continually review packing options and couriers as we do want orders to arrive as safely as possible, but please accept our sincerest apologies for the inconvenience caused.
Very pleased
Easy web-site, easy ordering, very prompt delivery, very pleased with the product
November 22, 2023
Perfect Artwork
We spent a long time deciding which canvas to buy. Delivery was really quick. It was packaged perfectly so no damage. My email asking a question was answered really quickly. We will be buying again
November 18, 2023
Phyllis (Louise Jopling)
'Phyllis' by Louise Jopling is my absolute favourite painting, and I'm so happy to have a copy of her in my home!
I was nervous about shipping--there was no tracking number, and UK to Canada is no small trip.
But she arrived perfectly intact :) She'll be framed ASAP!
October 24, 2023
I was very pleased with my poster of a younger Tchaikovsky. Delivery postage and packaging excellent.
Reliable and on time.
October 30, 2023
My print arrived quickly and is of…
My print arrived quickly and is of great quality. I also received excellent customer service support on a query over postage.
October 29, 2023
Excellent in every respect.
October 23, 2023
I was directed to this site by my…
I was directed to this site by my daughter who requested a particular print for her birthday. It was easy to order and arrived very quickly. Both of us were pleased.
October 21, 2023
quick turnaround and delivery
September 28, 2023
Excellent service, again
The same prompt and reliable service that we have come to rely on.
Excellent choice of products, easily navigated on the website.
Quality colour-true printing and neat framing.
Everything was packaged in a safe and secure manner
September 29, 2023
Excellent service
Ordered large print on canvas and delivered 2 days later. Very pleased with item. Kept well informed during order progress. Courier company excellent as well.
September 27, 2023
Great price and beautiful quality.
September 27, 2023
Swift delivery of what I ordered which…
Swift delivery of what I ordered which was just right. One picture frame very slightly damaged at one corner.
August 17, 2023
Reply from Magnolia Box
Hi Adam. Thanks for the feedback! Really sorry to hear your order arrived damaged. Please could you drop us an email at sales@magnoliabox.com with more information so that we can look into this for you?
The product was excellent.
The product was excellent.
Unfortunately the delivery service was not.
Otherwise product & ordering would have been awarded 5. Seems important to highlight to any business.
September 3, 2023
Reply from Magnolia Box
Hi Leo. Sorry to hear there was an issue with the delivery! Appreciate you bringing this to our attention. Please could you drop us an email at sales@magnoliabox.com with more information so that we can look into this for you?
Fabulous paperwork and lovely poster. Just the right size.
The packaging which arrived with my poster of Tissot's The Bridesmaid was lovely and the poster was lovely too. The material of it is superb. Having seen the original in the archives of Leeds Art Gallery I can see the differences but no copy can capture everything. It's going to look great on my wall when it's framed. I love it and all his paintings. My friends have been intrigued with all the detail found on the poster. My old one has gone blue after 21 years so I'm happy with its replacement. Thank you.
September 14, 2023
Good quality product. Slow delivery
I ordered a gift card. It took 9 working days to arrive which was disappointing. The quality of the card however was very good. The card was a print of an oil painting from a local museum collection but did not state the name of the painting, painter, or the date. That would be a useful thing to add to the bottom outer of the cards.
August 26, 2023
Reply from Magnolia Box
Hi Richard. We're really sorry about the delay with your order. I can see that it shipped on time but that there was a hold-up with Royal Mail. We’ve issued a 20% refund by way of apology for this.
Regarding your suggestion about adding the artwork details to our greetings cards – unfortunately, this is something we’re currently unable to support, but we hope to be able to in the near future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.