I hadn't used Magnolia Box before and needed an important gift in a hurry. My whole experience was brilliant - easy to use website, products that I wanted, good value for money. Despite my order comin... See more
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Review summary
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Reviews shaping this summary
A particularly good quality print arrived quickly. The carefully rolled copy of a painting was in perfect condition on good quality paper. The website was informative and easy to use. I was able to or... See more
It's been wonderful over the years knowing I can always find an excellent framed print of a painting I've been looking for but recently the courier company (I'm sure you know which one...!) let me dow... See more
Hi, Really happy to give you some feedback. The print arrived remarkably quickly, within 48 hours, well-packaged in tissue paper and a robust cardboard tube. The print itself was of a very high qua... See more
Company details
Written by the company
A huge collection of art, affordably priced and expertly crafted into beautiful, tailor-made prints that turn your house into a home.
Contact info
United Kingdom
- shop@magnoliabox.com
- magnoliabox.com
4.8
Excellent
443 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I expected to have a longer wait for…
I expected to have a longer wait for print to turn up so was pleased with that, the print was the correct size and lovely quality, everything I hoped it to be. Thank you!
August 25, 2023
Excellent quality prints.
August 18, 2023
Quick delivery great print
August 6, 2023
Really pleased with the product
Really pleased with the product. Fast delivery and good price.
August 5, 2023
Picture of Laxey Wheel was not mounted…
Picture of Laxey Wheel was not mounted properly, the words explaining were half hidden. Very disappointing.
August 2, 2023
Reply from Magnolia Box
Hi, we're really sorry to hear this order wasn't as expected! Please get in touch with us at sales@magnoliabox.com and we will investigate!
Excellent
Magnolia Box has been very responsive to my earlier complaint. The details are in the earlier version of this review, which had only one star, as I was very upset. You can see by their response that some malicious actor got ahold of their credentials and targeted my Redbubble Shop (Noveltyverse). Today I received a notice from Redbubble that both of my Van Gogh's are, in fact, not Magnolia Box's copyright, and I'm certain the letter Magnolia Box sent on behalf of me (and others affected, I imagine) made it happen much faster than it otherwise would. FIVE STARS!
(Updated August 22,2023)
Old Review
This company claims copyright violations on public domain art and has shut down some of my offerings on Redbubble - horrendous!
Update: The company has asked for Trustpilot to take this review down, but I am fighting it. I wish I could upload a screenshot of Redbubble's email telling them Magnolia Box claimed"Irises" & "Cafe Terrace at Night" by Vincent Van Gogh was their intellectual property because I would.
Further Edit: I've received Magnolia Box's reply which seems reasonable. When Redbubble responds and reinstates my products, this review will disappear [8/22/23 edit: Decided not to "disappear" this, instead making it 5 stars - MB can have it down upon request, but it's a good lesson for all of us]. I am not any part of a "coordinated" anything and resent the inclusion. Magnolia box seems to have lost control of their own email, and it is reviews like this that seem to get their attention. Not my fault, but they made it my problem.
August 14, 2023
Unprompted review
Reply from Magnolia Box
We're really thrilled to hear that your listings have been re-instated, Allen, and thanks so much for updating your review. We cannot imagine why someone chose to name our company in the DMCA takedown request form (the individual's name and address are not recognised by us), and only wish there had been some sort of verification of the details on the form before the strange request was actioned! We wish you the very best with your business! (Updated 23 August 2023)
Original response:
Hi Allen,
This review is not based on a genuine experience with our company, and appears to be part of a coordinated response to damage our online reputation.
However, it has alerted us to someone (or a bot) using the email address contact@magnoliabox.com (an address we do not use for the company) to report DMCA takedown notices on Redbubble. I can categorically confirm these reports have not originated from our business, we have no interest in any futile attempt to try and police the Internet and they appear entirely malicious.
We have sent the following email to Redbubble:
"It appears that there is a concerted effort to remove public domain images using this email address: contact@magnoliabox.com
However, these emails are not originating from magnoliabox.com and this email address is not one that is used by the company.
Please black-list this email address (contact@magnoliabox.com) and also revert any requests to withdraw images that have been made using this email address. They have not originated from our business and it appears to be a coordinated and malicious attack targeted against specific individuals."
Hopefully this will result in a swift conclusion and any impact to you will soon be reversed. We have had no part in this but we will do our best to help resolve.
Item is of excellent quality
Item is of excellent quality, well packaged, and quickly delivered.
What more could one ask for!
July 29, 2023
Great quality quick service
Great quality quick service. Have recommended them to several friends
July 25, 2023
Excellent service and products.
July 24, 2023
very good quality of the print
very good quality of the print
fast delivery
safe packing
July 17, 2023
I enjoyed receiving a print of a Spy…
I enjoyed receiving a print of a Spy drawing of my Great Great Great Grandfather featured in Vanity Fair.
July 16, 2023
Very pleased with my purchase
Very pleased with my purchase. Prints were good quality and well-framed. They were extremely well packaged and arrived undamaged. Would recommend this company.
July 1, 2023
Beautiful art prints and framing
Beautiful framed art prints of art gallery quality with speedy delivery. I couldn’t recommend more. Thank you so much.
July 1, 2023
Fabulous products
Fabulous products, fabulous service & fast delivery. Absolutely delighted!
June 29, 2023
The items arrived promptly
The items arrived promptly, well package and exactly as described.
I was thanked for placing the order and contacted to advise me when the items were being posted off.
I cannot complain at all with the service I received, hence 5 stars.
June 29, 2023
Great service.
The site is easy to navigate and my prints were of good quality and arrived on time (well packed) in perfect condition.
June 23, 2023
Good product and good delivery
June 21, 2023
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