While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items are exactly as described and sometimes even exceed expectations. People frequently highlight the efficient and speedy delivery service, with many orders arriving ahead of schedule and exceptionally well-packaged to prevent damage. The overall service is also highly regarded, with consumers appreciating the quick and helpful responses to any issues. However, some customers were not happy with the delivery process, experiencing delays or non-receipt of items, which was often attributed to the delivery company. A few other people also felt that some products arrived with minor damage or were not new, and in one instance, a product was deemed faulty and not fit for purpose.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers are very pleased with the items... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the quick and efficient... See more

Quality

Clients share positive opinions on quality. Many customers are very pleased with the items received, noting... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers praise the ease of ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Our first order went missing and Mahahome went above and beyond by giving us a choice of a refund or re delivery. We asked them redeliver to a different location which they happily did. The whole proc... See more

Rated 5 out of 5 stars

My plates arrived beautifully and safely packed. Will definitely use again if I need more Luminarc items. Thank you for your excellent service!

Rated 5 out of 5 stars

Arrived ahead of expected delivery date. Ordered a Pyrex bowl I have been looking for and found exactly the right size etc. And some Microfibres cloths that are difficult to find.

Rated 5 out of 5 stars

Original order (fragile item) was damaged by the delivery company. A replacement was organised same-day as I notified the company with no issues or disputes, replacement arrived a few days later.... See more


Company details

  1. Home Goods Store
  2. Countertop Store

Written by the company

Mahahome.com is one of the UK’s leading online homeware retailer with guaranteed low prices. We specialise in providing high quality homeware from top brands, for every room at affordable prices. If you are throwing a party, dabbling in DIY or simply on the lookout for a bargain, you have come to the right place. Mahahome’s homeware sale has deals on all the household essentials you could ever need. Visit mahahome.com today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Parcel arrived quickly and well…

Parcel arrived quickly and well wrapped! Bought it to go with a set we bought recently. Lovely designs. Very disappointed that the plates were made in China!? Try very hard not to buy anything made in China. Our recently bought plates from Spode were all made in England!

March 7, 2025
Rated 5 out of 5 stars

Refund after cancellation with no fuss…

This item was refunded with no fuss when I mistakenly ordered a 2.5 litre bowl with tab and lip when looking for a 1 litre which seems to be unobtainable anywhere. A text to customer services later the same day requesting cancellation was that was required.

March 5, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. You only know how good a company is when there is a problem. Ordered a product and the discount offer when I checked out didn’t go through. A quick email and Pratik from customer service got straight back to me straight away and refunded it into my account. Very impressed.

February 4, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 3 mugs

Ordered 3 mugs - got a teapot!

January 17, 2025
Mahahome logo

Reply from Mahahome

Hi James,

Thank you for your feedback.

I’m sorry to hear that you received the wrong item. I can see that you reported the issue on 23rd January at 17:01, and our team resolved it promptly on the same day at 23:14.

I completely understand your frustration, and I agree that this mistake should not have happened. We always strive for accuracy, and I appreciate your patience while we worked to resolve the issue.

If there’s anything else we can do to assist you, please don’t hesitate to get in touch. Our team is always happy to help.

Rated 5 out of 5 stars

New Bin

Ordered new bin for kitchen,quick delivery, very well packaged and delivered with care, would definitely order again from this company

January 20, 2025
Rated 4 out of 5 stars

Order placed 3rd December

Order placed 3rd December. Not received .No update .

After email on 16 th December to enquire why my order had not been dispatched . A customer service team member was very apologetic and helpful .
The items were then dispatched . One was not available and has been refunded .
Parcel arrived 18 th December .
Plus email apologies. The items received were of good quality and well packaged.
Thanks for resolving the issue .

December 3, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look