Our first order went missing and Mahahome went above and beyond by giving us a choice of a refund or re delivery. We asked them redeliver to a different location which they happily did. The whole proc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
My plates arrived beautifully and safely packed. Will definitely use again if I need more Luminarc items. Thank you for your excellent service!
Arrived ahead of expected delivery date. Ordered a Pyrex bowl I have been looking for and found exactly the right size etc. And some Microfibres cloths that are difficult to find.
Original order (fragile item) was damaged by the delivery company. A replacement was organised same-day as I notified the company with no issues or disputes, replacement arrived a few days later.... See more
Company details
Written by the company
Mahahome.com is one of the UK’s leading online homeware retailer with guaranteed low prices. We specialise in providing high quality homeware from top brands, for every room at affordable prices. If you are throwing a party, dabbling in DIY or simply on the lookout for a bargain, you have come to the right place. Mahahome’s homeware sale has deals on all the household essentials you could ever need. Visit mahahome.com today.
Contact info
71-75, Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- info@mahahome.com
- mahahome.com
4.4
Excellent
4K reviews
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered and payed for these earrings…
Ordered and payed for these earrings nearly 3weeks ago not recieved as yet ???
February 17, 2023
Reply from Mahahome
Dear Susan,
Thank you for taking the time to leave a review about your recent experience with our company. We are sorry to hear that you did not receive your parcel and understand how frustrating this can be.
After looking into the matter, we see that your order was dispatched on time and delivered by Yodel as scheduled. However, we understand that sometimes parcels may go missing or be delivered to the wrong address.
We would like to assure you that we take this matter seriously and are committed to resolving the issue as quickly as possible. Our team has already reached out to you via email to help you with this matter. Please respond to our email so we can work towards a resolution and ensure that you receive your item.
We value your business and appreciate your feedback as it helps us improve our services. If you have any further concerns, please do not hesitate to contact us on 0203 488 6977.
Best regards,
The Customer Service Team at Mahahome
Good customer service
Loved the thermal cup - perfect gift for my daughter. Company refunded delivery when it arrived late and offered a discount off future purchases. Much appreciated.
February 25, 2023
Reply from Mahahome
Dear Beverley,
Thank you for taking the time to provide us with your feedback. We are delighted to hear that you loved the thermal cup, but we are sorry to learn that your delivery was delayed. We understand how important it is to receive your order on time, particularly for special occasions such as birthdays, and we apologize for any inconvenience this may have caused you.
We did attempt to contact you regarding the delay, but unfortunately, we were unable to do so as we do not have your phone number on file. However, we have sent you an email to address the issue with your delivery. Additionally, we would like to inform you that our colleague has already refunded the price difference between standard and express delivery.
Once again, thank you for choosing Mahahome, and we hope to have the opportunity to serve you better in the future.
Best regards,
The Customer Service Team at Mahahome
Bought for Gift
Bought for Gift. Loved it. Fast delivery, very very secure packaging.
February 22, 2023
informed setup &fast accurate service
February 18, 2023
Fast delivery within 2 days of purchase…
Fast delivery within 2 days of purchase before the New Year! Competitive price as well!
December 30, 2022
Ordering easy with prompt delivery.
December 29, 2022
Excellent
This is exactly what my mother in law was looking for to finish off her kitchen. Great price and amazing value
December 14, 2022
Hopeless delivery service but well packaged nice bowl
Parcel delivered to wrong house but not recovered until following day and hopeless chat helpline in India which cut off twice. Happy with item itself and its packaging - when it eventually got here.
December 1, 2022
A lovely baking bowl and really quick…
A lovely baking bowl and really quick delivery
November 25, 2022
Great choice and value
Great choice and value. Efficient and smooth checkout process. Fast delivery
November 17, 2022
We haven’t bought new kitchen knives…
We haven’t bought new kitchen knives for a long time and to see they don’t come with points on the ends was great. I don’t know if this is a new thing or an old one but there’s a feeling of safety with them. They’re still very sharp on the cutting side but they don’t have a feeling of “dangerous weapon” about them. That might just be my opinion and no one else’s. They’re a beautiful knife and the block that holds them is beautiful too. Always guaranteed a great package when you buy Viners.
September 22, 2022
Great response to my purchases.
September 28, 2022
Excellent prices and great service
Excellent prices and great service. Will use again. Thanks.
September 15, 2022
Recommended
I purchased a set of chopping boards which arrived on time and in perfect condition.
The website was easy to navigate and the transaction quick to concluded.
August 22, 2022
Product was delivered quickly and as…
Product was delivered quickly and as described.
I made a mistake with my order (nothing to do with the company, entirely my own fault) but they were able to remedy my error in a reasonable timeframe.
August 19, 2022
Great service thank you
They had the item I wanted at a good price, delivered it in a timely manner.
Only issue was the item's box was damaged and a bit ropey. Fortunately it wasnt a gift so it didnt really matter to us.
August 8, 2022
Very happy.
Ordered Joseph & Joseph chopping boards.Arrived well packaged & within 2 days.
Half price.Well pleased.
August 3, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.