Mahlatini Luxury Travel Reviews 150

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had the vacation of a lifetime thanks to Stuart and the Mahlatini team. From our initial inquiry about traveling to Africa through to the final details of the trip, the entire planning process wa... See more

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Rated 5 out of 5 stars

My wife and I just returned from our honeymoon in the Maldives and it exceeded every expectation. Yes, the travel days were long, but the moment we arrived, we knew it was absolutely worth it. Su... See more

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Rated 5 out of 5 stars

I can’t say enough about Donna at Mahlatini; she was recommended to us by our friends Deb & Lou. Donna had arranged their honeymoon for them. So we contacted Donna, she has been great, advising us,... See more

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Rated 5 out of 5 stars

It is rare that one can find a travel company that they can totally trust unless it is by word of mouth. We selected Mahlatini based upon our own internet research after having such trouble finding an... See more

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Company details

  1. Travel Agency

Written by the company

Mahlatini is a multi-award-winning luxury tour operator specialising in travel across Africa, the Indian Subcontinent, and the unique intersections between these continents. Our expert team draws on a deep well of knowledge to craft transformative experiences with conservation at the core. Our passion for sustainability is reinforced by our B Corp™ certification, and we are proud to have been awarded: - Travel + Leisure A List Award winner 2026 - Top 10 World’s Best Tour Operators in Travel + Leisure’s® World’s Best Awards 2025 - Condé Nast Traveller Readers' Choice Awards 2025 - Condé Nast Traveller Top Travel Specialists 2026 - International Sustainability Award in 2024 and 2025 - Europe’s Leading Sustainable Tour Operator at the - World Travel Awards in 2022 and 2023 - Tripadvisor’s Travellers’ Choice Award - Feefo’s Platinum Trusted Service Award


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4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

Unbelievable

Unbelievable. We had the most incredible honeymoon, which was only possible because of Caroline's hard work. From seeing Lions up close in the bush to sipping cocktails in our villa's private pool, we had the most wonderful time!

From our very first phone call months ahead of our trip to last-minute emails while on our honeymoon, Caroline was unbelievable. She was kind, diligent, patient, thorough, and a master organizer. Any time we needed anything, she got back to us right away with exactly what we requested. She was flexible and warm in her approach, and we are just so lucky to have had her plan our honeymoon. Thank you, Caroline!

September 18, 2022
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Reply from Mahlatini Luxury Travel

Dear Mike & Melissa

Thank you so much for the fabulous review- it means so much to hear that your honeymoon was incredible and that you thoroughly enjoyed all the experiences as well as our service. Wishing you both the very best with your married lives together and we look forward to planning another trip for you in the future!

Warm Regards
Caroline

Rated 5 out of 5 stars

The Safari trip of a lifetime

The trip of a lifetime! Incredibly well organised with smooth transitions throughout; a clear and detailed itinerary; location lodges with great eco credentials; amazing landscapes. The nature and beautiful animals did not disappoint.

We were so lucky to have Claire to smooth our way to Kenya. The whole process was communicated and carried out clearly and efficiently; we were sent an itinerary and travel pack and even had personal phone calls to ensure we were happy with last minute packing and travel arrangements. Claire's care and attention, as well as local knowledge, ensured that this trip was a treat from start to finish with no stress along the way. Thank you so much!

October 15, 2022
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Reply from Mahlatini Luxury Travel

Thank you so much for the wonderful review. We are delighted you had such a wonderful trip to Kenya! It was an absolute pleasure working with you and we look forward to planning your next great journey

Kind regards
Claire

Rated 5 out of 5 stars

Trip of a lifetime

My husband and I are are so grateful that we found Mahlatini for our honeymoon! We went to Zambia for Victoria Falls, South Africa for Safari at Kroger National Park/Sabi Sand, and finished off with an over water bungalow in the Maldives. At first I wasn’t sure if we would even be able to take this trip because of the complex logistics - but Mahlatini ( and Caroline!!) made it happen for us!

We will be forever grateful and indebted to Caroline! From the very first email she was quick to reply, clear, and helpful. Not only did she hook us up with the PERFECT places for our honeymoon, she helped us make decisions between places like you would expect a good friend to do. Her knowledge of Africa and the places we were staying/going was AMAZING. She answered all our questions thoroughly and thoughtfully. I never felt like I was too much and she made me feel totally understood and I was confident that she understood us too. We literally didn’t have to worry about a thing because she told us everything we would need to know. She booked all our internal flights and transfers and handled ALL the logistics (which I was dreading!) I don’t know how I’m ever going to go back to planning/arranging our own trips offer this fabulous experience. Thank you for all the little honeymoon surprises along the way too! Thank you for helping us plan the trip of a life time and have the honeymoon of our dreams. We literally couldn’t have done it without you Caroline!!
Ruth & Tim

August 24, 2022
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Reply from Mahlatini Luxury Travel

Dear Ruth & Tim

Wow wow wow! Thank you for such a wonderful review! We are thrilled you had a magical honeymoon & that we managed to fit in all the destinations.. and some into your itinerary! Its been a pleasure assisting you with your honeymoon plans and we wish you all the best with your married lives together.

Warm regards,
Caroline

Rated 5 out of 5 stars

Best Holiday Ever

Could not have been better. Every need accommodated. Safari exceeded all our expectations
Big thank you to Stuart - listened to what we were looking for and delivered the perfect holiday. Kept us informed each step of the process and could not have been more helpful.

September 3, 2022
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Reply from Mahlatini Luxury Travel

It was a pleasure, Tony! So pleased you enjoyed yourselves as much as you did. Especially the safari element! Chat soon, Stuart.

Rated 5 out of 5 stars

Amazing trip to Namibia and South Africa

Fantastic trip which really captured everything we wanted from the holiday. Lots of places visited across Namibia and South Africa in about 2 weeks but none of it felt too rushed or that we spent too little time anywhere. Fabulous accomodation.

Nicki was absolutely great from start to finish on this, from helping put together the itinerary to checking in on us during our trip.

The one thing that I think Malahtini could perhaps do (rather than Nicki) is to include some greater detail on the camps themselves in the itinerary. I found myself having to Google for a lot of the detail about what is provided at each camp etc, as the info from Mahlatini was a little generic and ‘general safari’ based at times, whereas there was quite a difference between what we needed at each of the camps (we did a car and hiking safari in quite differing accomodation).

Some feedback to improve on what was otherwise a really brilliant trip.

August 26, 2022
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Reply from Mahlatini Luxury Travel

Thank you for your wonderful feedback. We are so glad to hear you had an amazing trip to Namibia and South Africa!

Kind regards,
Mahlatini

Rated 5 out of 5 stars

Just perfect!

Steve and Mahlatini are the best! This trip was too overwhelming for us to plan, yet Steve was able to plan every detail from start to finish! Steve even handled a mid-trip flight update and coordinated with the hotel staff, all while we were oblivious and in full vacation mode! We were surprised that every transfer, car and air, were on-time as scheduled, taking away this huge stress of international travel! I told Steve exactly what we were looking for, and he delivered! The interactive itineraries are a first to me, and made choosing the final itinerary of our trip very easy! Great Migration checked off the list, and couldn’t have asked for a more relaxing beach ending! The pre-travel care package was also a great surprise! Thanks again to the Mahlatini staff. Many many THANKS to Steve for everything! The last two weeks was such a slice of heaven, and this trip has taken the top spot in all my previous travels.

August 4, 2022
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Reply from Mahlatini Luxury Travel

Wow, words cannot express how chuffed I am to hear you had a fantastic time.

It was an absolute pleasure assisting you and I am thrilled to hear all expectations, and more were met. I also had loads of fun working with you. If ever called upon again for a new adventure, I would be delighted to assist you. Do stay well.

Steve

Rated 5 out of 5 stars

Honeymoon trip (first time using a travel agent)

The properties and the rooms/packages were all excellent and exactly what we were looking for. The service from Mahlatini was also first-class. This was our first time using a travel agent and you really impressed!

Caroline was brilliant. She provided great insight on where to stay, was prompt and patient responding to our requests and managed to get us the ideal rooms/packages for our visit. In particular, her getting us a room at Giraffe Manor will be a lifetime highlight!

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

South Africa and the Seychelles

In South Africa and the Seychelles, the accommodations and length of time in each place were spot on. Our trip was well organized!

Claire was wonderful - so helpful and friendly! She answered all of our questions and requests in a timely manner, especially with the ever changing requirements in regards to COVID. We had a trip of a lifetime thanks to her! We look forward to working with Claire and the Mahlatini team again!

June 20, 2022
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Reply from Mahlatini Luxury Travel

Dear Christina, it was my absolute pleasure, thank you so much for the lovely feedback! We cannot wait to start planning your next adventure! Chat soon. Kind regards, Claire

Rated 5 out of 5 stars

Outstanding service and support from…

Outstanding service and support from Mahlatini resulting in an unforgettable 50th birthday holiday.

From our initial enquiry right through to days before the holiday Claire was on hand to provide help and guidance. Superb support.

June 12, 2022
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Reply from Mahlatini Luxury Travel

Thank you so much for your wonderful feedback. It has been our absolute pleasure and we look forward to planning your next adventure. Kind regards, Claire

Rated 5 out of 5 stars

Can't go wrong with Mahlatini!

Caroline and the Mahlatini team are wonderful to work with! Their organization and expertise makes planning so easy. And the properties they arranged for us were top-notch. Would recommend!

June 12, 2022
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Reply from Mahlatini Luxury Travel

Dear Kristen, thank you for your wonderful review. I’m thrilled that you had a memorable honeymoon. It was such a pleasure working with you and David. Wishing you endless happiness in your married life together. Warmest regards, Caroline

Rated 5 out of 5 stars

This has been one of the best trips we…

This has been one of the best trips we have taken. The organization and ease with wishing we traveled and enjoyed ourselves definitely spoiled us when it comes to booking with an agency.

Natasha has been nothing short of wonderful. She was such a pleasure to deal with. She was very accommodating and understanding. She kept in touch and detailed out the entire trip for us. Recommend her 100%

May 26, 2022
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Reply from Mahlatini Luxury Travel

Thank you so much for the positive feedback Shams and Lisa, it was an absolute pleasure working with you both in creating a stunning honeymoon itinerary. Seeing your photos throughout the trip was such a treat, a truly gorgeous couple! I look forward to working with you again in your future adventures. Kind regards, Natasha Morris

Rated 5 out of 5 stars

Excellent trip to Mauritius

Excellent trip. Every detail thought of by Greg and the team. Was a very special trip for us taking my 91 year old dad back home to Mauritius with his grandchildren and we couldn't have had a better or more memorable time.

Second time we have booked with Greg and both trips have been first class. Here we were travelling with my 91 year old dad and Greg's suggestions and ideas to make the trip more comfortable and a better family experience were spot on. There is no way you can organise a trip as thoughtfully on your own by trying to book everything on the internet - when you are spending a lot of money on the holiday of a lifetime just get the trip organised by Greg and the team - you will have a far better time!

May 16, 2022
Unprompted review
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Reply from Mahlatini Luxury Travel

Hi Mark, thank you for the wonderful review! We are so glad you had an incredible time. We can’t wait to plan your next great adventure. Kind regards, Greg

Rated 5 out of 5 stars

Amazing holidays in Kenya

It was our first safari trip to Kenya and it was awesome. All the properties we stayed Tamarind Tree hotel,Mara plains camp and Alfajiri Villas were top class as well as people who works there. We would like to say thanks for to all staff who helped us with transfers.

Our travel expert Donna Flynn was top class professional with great communication skills and all recommendations for our trip. We are planning to work with her for our next trip Kenya.

March 17, 2022
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Reply from Mahlatini Luxury Travel

Thank you so much for your lovely review, it was a pleasure working with you on such a beautiful trip. I look forward to planning more trips with you in the future! Donna

Rated 5 out of 5 stars

We had the honeymoon trip of a…

We had the honeymoon trip of a lifetime! Each place we stayed felt so different; we had an excellent balance of adventure and relaxation. Everything was so well organised and each property went out of their way to welcome us and make our stay with them feel so special. We loved the energy of Cape Town, the breathtaking landscape and relaxation of Franschhoek and the magical charm of safari.

We are so happy we had booked with Mahlatini, especially since we had to postpone so many times because of Covid! Natasha made the experience very stress-free and handled everything really well, her communication was great. We are now safari super fans so will definitely look to book our next safari experience with Mahlatini :-)

March 7, 2022
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Reply from Mahlatini Luxury Travel

Thank you so much for the positive feedback, it was an absolute pleasure working with you to ensure you finally got to enjoy your Honeymoon in our gorgeous country! I look forward to helping you design your next trip of a lifetime! All my fondest regards- Natasha

Rated 5 out of 5 stars

Great holiday, professionally managed by Mahlatini

We had a great holiday to Kenya. It was professionally and diligently organised by Stuart at Mahlatini, who ensured everything was taken care of.

March 7, 2022
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Reply from Mahlatini Luxury Travel

Thanks Andy, I am delighted you were able to get away at the second time of asking, and glad you had a great time in Kenya. Kind Regards, Stuart

Rated 5 out of 5 stars

The Perfect Honeymoon

We were incredibly lucky to be chosen as competition winners for Mahlatini’s Healthcare Heroes competition. We were gifted a once-in-a-lifetime honeymoon to Cape Town, Franschhoek and Kruger National Park for safari. We felt like we were living in a dream the whole time we were away. Nicki, our Mahlatini expert, was extremely knowledgable about the areas we were travelling to and built us a personalised itinerary based on things we would like to do. She was amazing and made every detail perfect and extra-special. The experiences we have had, the people we have met and the memories we have made will stay with us forever. Thank you so much to everyone involved in our trip - South Africa will always be special to us.

March 4, 2022
Unprompted review
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Reply from Mahlatini Luxury Travel

Dear Martha and Ben,

It was such a pleasure arranging this incredibly special trip for you and the absolute cherry to have met you both!

I’m beyond thrilled that you had the best time and I look forward to your next visit!

Take care and thank you again.

Best,
Nicki

Rated 5 out of 5 stars

Magnificent Mahlatini

Our honeymoon was incredible - the trip of a lifetime!! Every detail of the trip was considered by Donna which made it extra special and reminded us of the benefits of going through a travel agent.

Donna is our hero! Right from the start Donna was clearly an expert on African travel and discussed with us lots of options and as we narrowed down our itinerary and accommodation, we knew we had made the right choice to go with Mahlatini for our honeymoon. This became even more evident when they many Covid implications started to impact our trip between travel restrictions and ourselves also picking up the virus - however Donna put us at ease immediately and managed to rebook flights and accommodation I don't know how many times. We don't know how we would have even begun to navigate all of those challenges. Then as we begun our travels, we were blown away by the service en route - with the ease of travel with people meeting us at our various destinations and staying in amazing accommodation, it made it a truly spectacular trip - beyond what we had hoped for. Thank you so much Donna - we will remember the trip forever and without hesitation would recommend Mahlatini to anyone thinking of a honeymoon or any sort of trip to Africa!

February 16, 2022
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Reply from Mahlatini Luxury Travel

Thanks so much for your lovely review Claire, it was entirely my pleasure and I’m so happy you got the dream honeymoon you deserve. I hope to work with you again in the future. Kind regards, Donna

Rated 5 out of 5 stars

The trip of a lifetime

The only way to describe this trip is that it was absolutely amazing. We were coming to just have a good honeymoon but ended up having the trip of our lives.

Natasha did a spectacular job as our travel expert. Thank you for you patience as we looked at 50 different itineraries and changed things several times. Thank you for you wonderful restaurant and activity ideas. We never had a dull moment. Also thank you to the entire Mahlatini team. From a missed flight, to a canceled flight, to a lost bag the team stepped up and helped us through is all. Thank you so much for all your assistance. We 100% recommend Mahlatini and cannot wait to book our next trip.

January 21, 2022
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Reply from Mahlatini Luxury Travel

Thank you Derrick for the positive feedback, it was wonderful working with you and Zaahidah to create your perfect honeymoon. Hopefully you have a camera full of memories till we can send you on your next trip! Natasha

Rated 5 out of 5 stars

AMAZING HONEYMOON!!!

Absolutely unforgettable and once in a lifetime trip! First class treatment the entire trip!! Every step of the way we were taken care of, it allowed us to be completely worry and hassle free, and just enjoy making incredible memories.

Caroline worked SO hard for us... she put together a flawless and perfect honeymoon that made all our dreams of visiting Africa a reality. The stress level we would have dealt with if we had not had her, especially trying to travel during Covid, is unfathomable, and we never would have been able to make a trip this amazing happen on our own! Her recommendations for us were spot on. We are so thankful we had such an amazing travel expert to put together our trip!

December 28, 2021
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Reply from Mahlatini Luxury Travel

Dear Kristyn & Aarom,

Thank you so much for the delightful review. I am so pleased that the honeymoon was everything you’d wished for. It was such a pleasure working with you both and wishing you all the best and happiness in 2022.

Warm regards,
Caroline

Rated 5 out of 5 stars

Honeymoon of our dreams

A life-changing experience. My Husband and I booked our Honeymooon through Mahlatini and It was the best decision of our lives. This was the trip of a lifetime and memories we will cherish forever.

When we first started working with Mahlatini, Monique was our travel agent. She was so incredible to work with. She truly listened to our vision and helped put together the absolute Honeymoon of our dreams, all while making sure we got the best bang for our buck. Unfortunately midway she took a different job opportunity and Steve took over. He seamlessly jumped in and was so incredibly helpful. Despite living around the world he was prompt at answering all of my emails and was always available to us. Planning a trip during Covid is stressful in itself but Steve made sure we were always up to date on the travel requirements and made It as easy as possible for us. When we arrived in Africa we were so impressed at the level of detail that was put in. No stone was unturned. Every transfer, lodging experience and flight was effortless for us. Not to mention there were Honeymoon extras thrown in at every stop along the way which made It that much more special. We cannot recommend Mahlatini enough and will definitely be working with them again in the future.

December 8, 2021
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Reply from Mahlatini Luxury Travel

Dear Michelle,

It was an absolute pleasure assisting you. I will be sharing your feedback with Monique. I am extremely pleased to hear your Honeymoon was a life – changing experience. Hearing these sorts of comments makes our job extremely rewarding. When you are ready for your next adventure, I would love to assist.

Kindest,
Steve

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