Mahlatini Luxury Travel Reviews 150

Unbelievable experience! Caroline and the team at Mahlatini went above and beyond to make sure our honeymoon was flawless. We had the best time and we have Caroline to thank for this trip of a life time! We hope to make it back to the Serengeti one day.

Our trip coordinator Caroline was fantastic from our first phone call almost 20 months ago until today. I knew every part of the trip was planned with care. Every transfer went off smoothly. I knew there was a person we could call day or night for help. I thank you for everything. And hopefully we will work together again!

This was a once in a lifetime kind of trip that we are going to have to somehow repeat! The team at Mahlatini really worked hard for us throughout the planning process, exceeded our trip expectations, and worked diligently when we actually had to push our Honeymoon out a full year because of COVID (at the very last second). We were blown away with their availability leading up to and during our trip. Zanzibar was beautiful but Kenya stole a piece of our hearts.

I cannot say enough about our experience with Mahlatini! We were lucky to have worked closely with Natasha for the last year and a half. I appreciate all the attention she was able to offer us, as she was very responsive on both email and calls. She took ALL of our requests and really came through. We had booked just before the pandemic hit. And rather than stress the whole process of rebooking, Natasha made it as smooth as possible. Giving us plenty of new hotel/ lodge options, as well as monitoring the best flights to take. There are tons of options when booking a trip like this, and we really appreciated the honest feedback before choosing our final destinations.

After postponing our wedding and honeymoon, this trip was exactly what we needed to whine down after all the planning. From walking directly out of our room onto the beach in Mauritius, to seeing the Big Five in South Africa, it was truly one of the greatest experiences of our lives. We cannot thank Natasha enough for making it happen. We know exactly who we are calling when the time comes for our next trip over!

Overall, our trip was amazing. It was the trip of a lifetime and my wife Haleigh and I both had the time of our lives.

Mahlatini provided a once in a lifetime experience for our honeymoon, and we are so glad that we chose Mahlatini as our travel provider.

Caroline is absolutely incredible at what she does. I have no idea what our trip would have looked like without her! She is extremely knowledgeable, she is fair and transparent, and she was a joy to work with. Haleigh and I both agreed that a trip like ours would simply not have been possible without Caroline's expertise.
Thank you, Caroline!

Is it possible to give Caroline 6 stars? :-) She did an incredible job of helping us plan the honeymoon of our dreams in Kenya and we couldn't have been happier with her and Mahlatini. From deciding on destinations to navigating travel during covid, she made everything a breeze. She was so patient and understanding when my passport was delayed and was super responsive when we had questions during our trip. From the minute we arrived in Kenya, everything was so easy. I am the type of traveler who is used to planning everything myself but having Caroline's help allowed us to relax and really enjoy our trip without stressing over the details. She even worked with the properties to arrange special extras like a private dinner for our honeymoon. We've never worked with a better travel company and would definitely recommend them to anyone looking to travel in Africa! Can't wait to plan our next trip with Caroline.

This was truly the trip of a lifetime. We couldn't have asked for a better honeymoon. From the moment we were in touch with Caroline, we knew she had our best interests in mind and would be able to piece together an unforgettable trip. We traveled to two different countries, and stayed at five different hotels, so a great deal of detail and attention went into the planning of this trip, and it was executed perfectly!

Caroline went above and beyond to make sure that our honeymoon was the trip of a lifetime. Planning a trip with this many details is no easy task, and add covid restrictions & flight cancellations/changes - she handled it all and made sure that we were taken care of. We started working with Caroline in November for our September honeymoon, and she was so attentive and available whenever we had questions or wanted to make changes. We cannot say enough great things about Caroline! We were so lucky to have been able to meet her in person during our time in Cape Town for some sunset drinks at a rooftop bar by the waterfront too! What a special treat that was to meet the person that planned us the most unforgettable trip! Next time we go to Africa, she will be the first person we contact to start planning!

We started planning our honeymoon trip to the Masai Mara + Seychelles about a year in advance. Our travel expert, Caroline, was a dream to work with. We had several last minute requests and changes, and of course covid restrictions were an added complication, but Caroline was a total pro and gave us the trip of a lifetime. Anyone deciding between companies, Mahlatini was amazing and you'll have the most incredible time wherever your trip takes you.

Mahlatini travel organized our amazing honeymoon in Masai Mara and then to the Seychelles. We had the best time and the hotels and camps were just amazing and just right for honeymooners. The Masai Mara trip was magical beyond our imagination. The Seychelles hotel was located at the most amazing beach. The travel agency made our trip so smooth and easy, we didn’t have to worry about transportation or anything! Steve, our agent, had booked the trip from A to Z. I honestly wouldn’t have known how to or done any of the small details if it wasn’t for them. Our flight from Kenya to Seychelles got cancelled and the agency took care of rebooking new flights and transportation and informed us right away with the new booking details. Mahlatini was so organized and sent us all necessary documents before our trip and made sure we have all the documents needed from our side so we don’t face any problems during the travel, especially in the corona times. The transportation cars were nice and clean. They have exceeded our expectations! We will definitely be booking again in the future with Mahlatini Travels and also recommending them to all of our family and friends. Thank you very much Mahlatini travel agency and Steve, you were incredible! You made our honeymoon very memorable!

Caroline Groeneveldt was absolutely incredible! As we started to do the initial planning, she was incredibly helpful, took time to understand our needs and got to know us so well -- we felt in good hands right from the start. She was patient with us as it took us some time to figure out which countries and exactly what sort of accommodations we were looking to book for our honeymoon. There are so many options out there and Caroline helped us understand the pros/cons of each one! We are so incredibly thankful for Caroline -- she made sure everything was absolutely perfect and guided us every step of the day and helped us make all the right decisions. I have never worked with a more helpful, knowledgeable, and better agent! Once we were on the trip, every part of it was executed to perfection - testament to Caroline’s planning and job well done! We can’t wait to work with her again the future!

It is 100% true what they say, Africa changes your life. It is such a beautiful and diverse continent and we have only seen the tip of the iceberg! We returned home with so many unforgettable memories that we will cherish for the rest of our lives. It is now our mission to send as many loved ones as we can to Africa so they can experience the vast amount of beauty and culture that the continent has to offer.

Where do we even begin with Caroline, she has been incredible! From the very start, she made sure our trip was perfectly tailored to our needs and also as romantic as possible given it was our honeymoon. She gave us several options in Kenya and the Seychelles so we could decide what worked best for us and ended up creating the perfect itinerary. She also navigated the everchanging Covid restrictions so well and made sure we were prepared with tests/vaccination cards/health declarations prior to our arrival so we wouldn't run into any issues. She made us feel like we were her only clients given the great level of detail she provided us and periodically checked in with us throughout our trip to ensure everything was going according to plan and we were happy with our stay. We will be utilizing her as we plan more trips back to Africa as we know we will be in such great hands. Thank you, Caroline!!

I was lucky enough to have been assisted in organizing my has taken into account in the best way our needs and desires. super professional
precious element of your agency
I have hardly found in my long experience as a traveler such a competent person.
has taken into account in the best way our needs and desires. super professional
thank you thank you thank you and the next great trip Ilaria

Claire was the most responsive, kind and knowledgeable travel agent I have ever worked with. Due to COVID, we postponed our honeymoon twice and she made it happen smoothly with no complaints. When we finally got to go, we had the most amazing honeymoon anyone could ever ask for. Traveling half way across the world from the US to Dubai and the Maldives during a pandemic, we were slightly nervous but Claire eased all of our concerns. She informed us of every COVID regulation and restriction so we were fully prepared for anything. Claire thought of every detail throughout the entire 2 week vacation. The Palace Downtown Dubai and Constance Halaveli in the Maldives were the epitome of 5 star luxury. Emirates was by far, the best airline I‘ve ever flown. We have already recommended Claire to everyone we know and all of our friends and family are dying to visit Dubai and the Maldives. Thank you so much for an experience we’ll never forget! You made a dream come true!

I highly recommend Mahlatini. After finding them on a google search, they helped me architect the best honeymoon trip to the Maldives. Stuart is definitely the best travel expect I have even been in contact with. He was always available by email/phone and gives sincere advice 100% of the time. Stuart and I have been in contact for over two years now. It would’ve been about one year, but we have been in touch for longer due to the pandemic and two rescheduling. When we reached the Maldives, we had people waiting for us and calling us by name. From the transfer by boat to Ozen, to our trip by sea plane to Hurawalhi, we felt special and knew someone had spent a lot of time on the behind the scenes planning. Everything was super well explained, we received vouchers, and detailed itinerary, surpassing our expectations. I could not recommend Mahlatini and Stuart any higher.

Exceptional service and support from Donna throughout. Although we couldn't travel this year we will be back as soon as covid permits. If you are looking first class service and advice on your next holiday then contact the team @ Mahlatini

Customer service was excellent, unfortunately with the shut downs we were not able to go, Mahltini went above and beyond to make sure we received our refunds and scheduled for possible rescheduling

Though we were not able to go on our trip. The itinerary was amazing and we are very sorry to have not been able to go due to the pandemic.
Our agent was extremely helpful in planning the trip and in obtaining our refund.

Thank you Caroline for helping us book our holiday of a lifetime. From the first contact you made me feel at ease that I had an experienced and reliable person looking into our holiday options. You took the time to listen to our needs and wants and you put together a holiday that was perfect for our family. You did everything you could to get it as close to our budget as possible and thank you for being so patient as we had many questions. My dad and I felt that we were in safe hands and it’s been a fantastic booking experience.

I’m sure your boss knows that he/she is lucky to have you and that you are a strong advocate of Mahlatini that will definitely attract people to book their holidays through you. I’d definitely recommend you based on our experience so far and I look forward to enjoying this exciting holiday and writing an outstanding review once we’ve been.

Thanks again and speak to you in a year when we get the flights booked.

We had booked the family vacation of a lifetime in Botswana for June 2020 with Mahlatini. Stuart was very helpful and accommodating in rescheduling for 2021. We are looking forward to our trip!

Mahlatini Luxury Travels has been great. They have been very accommodating throughout this whole Covid Pandemic, with postponement and everything.
Furthermore, they were able to customize a perfect honeymoon getaway for us.
Highly Recommended!