MAH Pet Supplies Reviews 64

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

We absolutely love going to MAH, Bonnie loves it even more. I would 100% recommend MAH as Matt always has the best advice and only stocks products with no rawhide which is even better for us.

Rated 5 out of 5 stars

Pop up wasn't open due to bad weather but that wasn't a problem. Home visit to measure and fit for a muzzle . No rushing great service prices better than Amazon.

Rated 5 out of 5 stars

Great choice of good quality treats, accessories, Kong toys and much more. Wouldn’t go anywhere else for our treat and toy supplies. Pleased to be able to support a local business

Rated 3 out of 5 stars

Didnt receive the items I ordered as out of stock ( stock system not up to date) Did receive the refund promptly though.

Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Written by the company

Pet Supplies for Dogs, Cats, Small Animals, Birds, Wildlife and more. We supply Dog Food, Cat Food, Small Animal Food, Natural Dog Treats, Toys, Accessories, Cat Litter, Small Animal bedding, Health & Hygiene products and much much more. Free Local Delivery


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nothing to much trouble

Pop up wasn't open due to bad weather but that wasn't a problem. Home visit to measure and fit for a muzzle . No rushing great service prices better than Amazon.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

We absolutely love going to MAH

We absolutely love going to MAH, Bonnie loves it even more. I would 100% recommend MAH as Matt always has the best advice and only stocks products with no rawhide which is even better for us.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent shop

My dog has always liked every treat from here, loved every toy (cant guarantee he hasn't destroyed them) & Matt is always so friendly.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

dee.62

Great range of products and very reasonably priced. Charlie loves his visit to get his treats. Always support local and Matt and Harry do a fab job standing in all kinds of weather

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Competitive prices with personal service a smile and free local delivery

Often visit pop up stall in Clowne as wide selection of treats toys and harnesses leads . Great service with a smile and helpful. Recently ordered my dogs food using online services and delivery. Great experience flavour I ordered was out of stock. Message me to see if I would like alternative flavour. Great customer services all round and delivered with a warm smile. And very competitive price with well known pet shop. So I will be supporting my local pet supplier MAH in the future Thankyou for your amazing service would recommend them to my family and friends

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love MAH pet supplies

Absolutely love MAH pet supplies! 🐾 Matt is super friendly and always happy to help find exactly what I need. They’ve got a great selection of food, toys, and treats — my dogs are always happy after a delivery or a visit to his pop up shop! 🐶💛 Highly recommend for any pet parent!

October 7, 2025
Rated 1 out of 5 stars

Ordered a long time ago

Ordered a long time ago. No info. No product. Ordered same product elsewhere & received it within 6 days.

August 3, 2025
MAH Pet Supplies logo

Reply from MAH Pet Supplies

You ordered a product that was clearly shown as on backorder. The product description had been changed before you ordered to include the reasons why this product was unavailable from the manufacturer at time of order and has had regular updates as to the availability and ETA. We had email correspondence regarding your order where we reiterated the large bold font description advising why the product was on backorder with the manufacturer and gave you options to leave on order for shipping as soon as available, or a full refund, you decided you would like a refund rather than wait, which was processed immediately. You have since re-ordered the same product recently, again, knowing it was still not yet available, but the full details of ETA has been updated in the description from the latest conversations I have had direct with the manufacturer.
The product is in production, They had to re-engineer the whole product due to a key ingredient being GLOBALLY unavailable. So, unless you found some very old stock somewhere, that 100 other customers haven't managed to uncover, you haven't had delivery of this item yet as it isn't available at time of writing. Maybe this is the "no product" you are referring to? No Info? Well there is plenty of info in the actual product on the website, or you could have emailed and asked what the current ETA was .. but you didn't.
You haven't messaged at all since the full refund you received last time, you haven't asked to cancel the current backorder.. Just thought you would leave a One Star review. Thanks, very helpful.

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