Very satisfied with professional approach and thorough cleaning. Booked for once a month and I’ve had two visits by Laura, delightful and efficient. Plan to continue and will add extra jobs from... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very satisfied with professional approach and thorough cleaning. Booked for once a month and I’ve had two visits by Laura, delightful and efficient. Plan to continue and will add extra jobs from... See more
Company replied
Website is so easy to use and book exactly what your cleaning needs are, the communication is clear and fast. Our cleaner Dylan was fantastic! Cannot impress enough. Wasn't sure about what to expec... See more
Company replied
I’ve used Maid2Match for cleaning services twice now, and I couldn’t be happier with the results! The cleaning standards are high, leaving my home spotless every time. What truly sets them apart is th... See more
Company replied
I tried Maid2Match for the first time yesterday. Abby turned up on time and went straight to work. The house was the cleanest it had been for a while due to circumstances beyond our control. Abby was... See more
Company replied
Maid2Match is a family owned cleaning company that was founded in 2014. We started out in Brisbane and now provide cleaning services across Australia. Our permanent employee house cleaners mean that our quality control is much higher compared to other providers. Our cleaners arrive in full uniform with professional cleaning equipment and supplies. We are experienced, reliable and thorough. You can easily book a service on our website, however we're also available via phone call (1800 207 686) or email (hello@maid2match.com.au). We look forward to providing you with the best cleaning service in Australia.
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always love coming home to a nice clean house, and that’s what I get everytime. Could not ask for a better cleaner Kirsten is always punctual, polite and has fantastic attention to detail.

Reply from Maid2Match
Kirsten always arrives with a big smile
She works efficiently and discreetly around the various offices depending on who is where
She is polite and evidence is everywhere of her work

Reply from Maid2Match
Nadine was a pleasure. Did a great and thorough clean. Would definitely recommend.

Reply from Maid2Match
So very impressed with every clean that is done. Thank you so very much Brigitte!

Reply from Maid2Match

Reply from Maid2Match
Good communication , friendly staff, excellent work ethics.

Reply from Maid2Match
Brigette was a very friendly lady. She did a perfect job with cleaning my house. I am very pleased with the result and she worked in a professional manner and I’ll I know she will be very helpful to me in the future.

Reply from Maid2Match
Kirsten is awesome and is so appreciated for everything she does!

Reply from Maid2Match
Extremely happy with the job. Maddie cleans areas I wouldn't even think of but that keep my apartment dust free

Reply from Maid2Match
Lia is great. She has a great friendly personality and always does a great thorough clean. Lia is great with time management.
Lia is also trust worthy and feel comfortable to leave her to clean my unit when I am not home.

Reply from Maid2Match
Lia is reliably on-time, does a great job and accommodates us working from home around her.

Reply from Maid2Match
What a waste of time dealing with this company.
We have a special needsson had a cleaner turn up once in 13 weeks.
Someone always sick or can't come or whatever the excuse they could come up with.
A definitely WONT BE STAYING WITH THESE GUYS!!!

Reply from Maid2Match
Absolute rip off company. Charged $173 (that’s with a $20 new customer discount) to clean a 3x1 in less than 2 hours. That’s $86.5/hour ($96.5/hour without discount). Absolute daylight robbery. Job wasn’t anything special, adequately cleaned but not at all worth the ridiculous price. Definitely NEVER book with this company.

Reply from Maid2Match
Booked an ongoing fornightly clean through Adelaide office. First 2 fortnights were great, the cleaner was brilliant. So good that I wanted to book her weekly, but her schedule was too full. 3 scheduled clean, she cancelled on the day, and then also the following 2 fortnights she cancelled. Today, complete no show, no notification, just didn't show up. I would not recommend this company to any one, so unreliable.
I have cancelled my cleaning service with them today. Generic email reply, no apologies given.

Reply from Maid2Match
Incorrect charging for service, increasing price of service without notification (multiple times), charging credit card for service prior to cleaning happening. Poor reliability 70% of the time regular cleaning needs to be rescheduled. Poor customer service.

Reply from Maid2Match
I liked that most of the house was very clean. I did not like that there was not much information given before the person came (how many people, who was it) and the company did not seem to explain to her how to get to my building so she got confused.
Some simple cleaning was missing such as under the bed, corners, bathroom wall.
Also, although I chose the option I had 2 bathrooms, I let them know that I was actually a small studio so I thought they would take this into consideration and either give us a discount or clean better (she stayed there for 1:30 hours only).

Reply from Maid2Match
WISH I COULD REVIEW WITHOUT STARS.
This business sends a cleaning checklist to the client. But the cleaners do not follow process.
WHAT A WASTE OF TIME AND MONEY
Four hours and I HAD TO CLEAN UP AFTER THEM. They even left a bag of rubbish on my kitchen floor.
Was going to be a regular clean but WILL NEVER USE THIS BUSINESS AGAIN. please be warned.
I WISH I HAD READ THE REVIEWS FIRST
What a joke?. A cleaner come to your house and cause damage then lie like a hooker to clear her name.
You need to watch how they clean your house. Brought a new stainless steel stove, just for the cleaner to scratch the complete top. It was bad enough that when they damage the first hotplate, they are too stupid to stop. They scratch the whole stove top.
You don't have a claim, because you didn't vedio her cleaning your stove. It's your word against the backyard cleaner
It is always pleasing to see Mihaela at our place. She is true professional and always respects our cultural requirements. She is independent and takes her job very seriously.
She is always on time and will adjust to our requirements e.g. if i am having any online meetings She will avoid vaccuming near my study. Five stars too for her cleaning.
Best clean I have honestly ever had. Mihaela was so full of care, attention to detail exceptional. My expectations were exceeded by a long way. So happy! 🩵
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.