Have used several times to send to friends for birthdays. They are always surprised, happy and love idea, something different and say delicious, though have never left any for me to sample.
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At MailBakes, we believe that life’s sweetest moments should be celebrated with something special. That’s why we’ve made it our mission to deliver freshly baked, delicious cakes paired with personalised greeting cards right to your door. Whether you’re celebrating a birthday, anniversary, a new job, or just want to brighten someone’s day, our cake cards offer a unique and thoughtful way to make any occasion unforgettable. Based in Liverpool, our bakery is dedicated to crafting high-quality cakes using the finest ingredients. Each cake is baked with love, ensuring it tastes as good as it looks. We know how important it is to send a gift that truly reflects your sentiments, which is why we offer a wide range of customisable options. From selecting your favourite cake flavour to personalising the accompanying card, MailBakes is here to help you create a gift that’s as special as the person receiving it. Our commitment to customer satisfaction doesn’t end at baking. We take pride in our seamless delivery process, ensuring that your cake card arrives fresh and on time, no matter where you are in the UK. With our easy-to-use online ordering system, you can send a sweet surprise in just a few clicks, making it the perfect solution for those last-minute gift ideas. At MailBakes, we’re not just delivering cakes; we’re delivering smiles, happiness, and a little bit of magic with every order. Join our growing community of happy customers and trust us to make your next celebration truly special. Because at MailBakes, every day is an opportunity to spread joy, one slice at a time.
Contact info
United Kingdom
- mailbakes.com
Replied to 26% of negative reviews
Typically replies within 24 hours
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Mailbakes are the best!
I've used Mailbakes for friends & family several times now.
Always 100% reliable, great value and most importantly, every single person has been absolutely thrilled with this unexpected gift.
I've sent all the different flavours available and they are never disappointed - the cake is delicious!!!
Lovely customer service too xxx
Absolutely blown away by these cakes.
Absolutely blown away by these cakes.
My husband loved them, I got them for him for valentines 💌
Definitely use Mailcakes again
Thank you
Excellent delivery and service
Excellent delivery and service. A lovely surprise for someone special that was delivered just as I wanted and the contents were lovely too !
Received mine today from my son &…
Received mine today from my son & daughter in law, after being a emotional wreck, the cake so soft and fresh, the taste was out of this world, perfection 👌
Birthday Surprise
Cake card was sent to me as a birthday gift. Was very well packaged and a lovely surprise.
The cake was delicious and good size portions.
I would now use this company for postal gifts
Stunning fresh and fast delivery
Stunning fresh and fast delivery. Pre Ordered for valentines and came on the day I asked for. Card/box is stunning exactly as seen
Let down by the packaging!
Thought this was a great idea for the hubby for valentines day, he loves cake so I chose the 'quadruple it' option so he could have 4 slices! Upon receiving my order I was really disappointed to find that they came in 2 separate card boxes not 1. Had I known this I would have just chosen the 2 slices & saved the extra expense, I don't have 2 husbands to give them too!
Great idea in principle but this should be made clearer!

Reply from Mailbakes
Cake is a week later than the delivery…
Cake is a week later than the delivery date I paid for. Still don’t know where the cake is? Ordered for a friends birthday gift now they have been left without anything.. really disappointed

Reply from Mailbakes
I've ordered a couple of times from…
I've ordered a couple of times from mailbakes and they have been brilliant. Product is great and delivered exactly when it was meant to be. Can't fault them.
1st class service from ordering to delivery
Delivered on the day i chose for a birthday. Recieved lovely and fresh. Had a problem as i ordered ( my fault) but it was rectified very quickly so i didnt have to worry about the delivery. Will be buying again.
The cakes are so tasty
The cakes are so tasty! What a fab surprise to get in the post on my Birthday 🎂. Defo recommend.
Happy
My sister was very pleased with the
Mailboxes I sent her for her birthday.I will definitely be reordering in the future.
Again didn’t disappoint.
Again didn’t disappoint.
Great customer service along with insane cake !!!!!
Thank you once again !!!!
This order was brilliant but my friend…
This order was brilliant but my friend hasn’t received hers yet and paid extra for next day delivery on the 2nd
The cake was fresh and lemony very…
The cake was fresh and lemony very yummy.
I ordered 4 days before the event I…
I ordered 4 days before the event I wanted the card and cake delivered for. I have been provided with no tracking or order update I am starting to wonder if this company is just a scam and doesn’t actually exist, very disappointed

Reply from Mailbakes
I love this idea
I love this idea - I’ve sent cakes to family and friends for different reasons and each time it’s put a big smile on their face and they’ve loved the cakes. Will continue to use in the future.
Easy to use website to quickly order as…
Easy to use website to quickly order as a little surprise for a friend who has just had an op.
Fast delivery , excellent quality cakes and well packaged. Friend was very pleasantly surprised at receiving 4 slices of fresh & 4 different flavoured cakes in her Get well soon card. Thank you for providing such a unique and fresh service for something a little bit more personal for lots of different occasions. This is the fifth time I’ve used this company and myself and more importantly , the recipients , have not been disappointed. In fact, the opposite , they’ve all been absolutely delighted to receive a thoughtful card and enclosed sweet treat gift. Thank you. Will definitely be using again and highly recommend to anyone. X
Lovely cakes
Lovely cakes! Bought them for my friends birthday and she said the we’re delicious x
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