Mail Order Car Parts Reviews 

209
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

My recent order for car mats had a few issues and was not down to failings of MOCP, however Chris went the extra mile to correct the problems and deliver a quality item, truly outstanding service. I h... See more

Rated 5 out of 5 stars

I couldn’t be happier with the service. From placing the order to delivery, everything was smooth, quick, and professional. The brake pads arrived well packaged and much sooner than expected, which wa... See more

Rated 5 out of 5 stars

Found some unusual components I needed they were dispatched immediately! Superb and friendly service my thanks to Chris

Rated 5 out of 5 stars

I ordered online at lunchtime, my Avtex tv arrived the next day. The sound was faulty, but Avtex tech support suggested likely causes, and home fixes, but in the end it went back to Avtex who fixed it... See more

Company details

  1. Auto Machine Shop
  2. Car Accessories Store

Written by the company

Online supplier of high-quality silicone hoses, brakes, clutches and much more for performance and motorsport vehicles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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1-star

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4.9

All reviews

(209)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The customer service was first rate

The customer service was first rate. I had to return car mats as I had ordered the incorrect size and the whole process of returning them and ordering new ones was made extremely easy by a helpful and efficient customer service.

February 15, 2020
Unprompted review
Rated 1 out of 5 stars

Cars I received are good but no logo…

Car mats I received are good but no logo for the price disappointed

November 7, 2019
Unprompted review
Mail Order Car Parts logo

Reply from Mail Order Car Parts

Hi,

I'm sorry about the problem with the mats. Unfortunately, as you haven't contacted directly us we weren't aware of the issue - we will always sort out any issues with orders. Our customer service details are shown on our site, your order confirmation emails and the delivery note sent with the mats.

Please could you email info@mailordercarparts.co.uk with a picture of the mats you have received so I can point out the error to our warehouse and arrange an urgent replacement order for the correct mat for you?

Kind Regards,

Chris

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