I purchased a watch for a really good price. Shipping was fast, I felt well informed about the delivery, packaging is sufficient and protective. However, two things were intransparent for me as an EU-... See more
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Replied to 33% of negative reviews
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This company offers superb timepieces…
This company offers superb timepieces at affordable prices. I have bought quite a few from them and have been pleased with every purchase. I don't normally leave reviews but my latest purchase moved me to do one. I ordered a RGMT Pershing from them. When I opened the bow I literally said WoW. It is a beautiful timepiece. Fantastic quality, accurate performance & generates lots of compliments. The service they provide is efficient and delivery was as expected. As a side note, on some occasions they say that your order will be despatched in ten days. Don't worry about this as they keep you appraised of the progress of your order and great watches are worth waiting for. I will continue to use them & look forward to receiving more fantastic watches.
great great great
Great product great price great and quick service ….just perfect in every sense
This is the second AV8 watch I have…
This is the second AV8 watch I have bought from this company both times delivered very quickly. I was very pleased with both. The overall quality was as described I do like the AV8 brand and will buy again in the future .
Fast and easy purchase
Fast and easy purchase , lovely item all as described , would definitely use again.
Poor Customer Service
I ordered a watch (not my 1st from here) and the price was dropped the next day. Rather than return the original, which hadn't even been dispatched, and order a new one, I asked if they would just adjust the price accordingly rather than me having to send one back and re-order but have been completely blanked. Does say on the website they will get back to you in a couple of days but now been a week. Watches might be great but the customer service definitely is not.

Reply from mainspringboutique.com
Great watch great price great service!
Great value cheapest I found by far for…
Great value cheapest I found by far for this Watch. Quick and tracked delivery. Highly recommended.
The winder was delivered without a US…
The winder was delivered without a US plug and I have put batteries in and it still doesn't work. Please replace so I'm not out over 100 dollars!!
Joe Schultz
2245953301

Reply from mainspringboutique.com
Great watch!! ❤️
Great watch at a great price.
It's a substantial watch but wears very well and looks even better than the photos. Super fast delivery and excellent communication....very happy customer 😀
Crap
I have bought 3 watches from this company and had issues with 2 of them . One arrived not working required a battery. You would think it would be checked prior to shipping. The second was an automatic. The watch wouldn't start up then suddenly started working . It began to loose time and gains time. Contacting customer services is useless as they only reply sometimes. Cheap Chinese junk that has no quality checks before shipping and that takes 15 days.Avoid . Was offered 10% after spending nearly £450
Bought a gift for my husband from here…
Bought a gift for my husband from here and was a little aprehensive as it was an expensive gift and first time I have used this company. However, I needn't have worried, the watch arrived in great time and was well packaged too. It is exactly as described and is excellent value for money. I would definitely use this company again.
I have been useing them for a few years…
I have been useing them for a few years which tells you how I feel about their watches and prices. Their service is second to none as they always keep one up to date on deliveries etc.
Amazing as always
Amazing. The site looks amazing with lots of special watches and creative new companies. The fastest shipping I've ever had. Where I see the collaboration with the shop company.. it's a safe purchase. And my new Nubeo is amazing.Thank you
Great service!
I had a problem with my new Nubeo watch. Mainspring picked up my issue within 24 hours and offered a tested replacement straight away. They also offered a refund, but I love the watch and the replacement has been faultless! Thank you
Great products at competitive prices…
Great products at competitive prices delivered speedily!
Awesome customer service
Had a tiny issue regarding delivery
But customer service was excellent
Solved within a day!
Lovely watch at a lovely price!
Will not hesitate to recommend
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