MAINTRACTS SERVICES Reviews 362

As a property managing agent I need to have a reliable and efficient contractor when it comes to heating and plumbing. Maintracts are by far the best contractor I have come across in this field. All the staff are personable and experienced.

Life saver on a Sunday. Emergency call out following a kitchen leak, they were here in a few hours to fix the leak and are coming back tomorrow to do the rest. Toby was fantastic and has given me peace of mind. Would 100% recommend

Outstanding service, Toby was very efficient with the job and so helpful with explaining everything, thank you very much!

Cannot recommend this company enough. After having an extremely bad experience with another plumber Malcolm spent nearly 1 hour on facetime looking at what needed to be done to. Someone came out the next day to assess the situation and after being told by another company I needed a new boiler, they were able to fix it in under 2 hours in the next visit. Malcolm has taken the time to write me a detailed report about what was wrong with my boiler and all the incorrect substandard work that had been done by the previous plumber which is helping me to make a claim and retrieve money wasted.

Super professional, very polite, very thorough! Malcolm is great and I'd definitely use Maintracts again. Had an issue develop late on a Sunday night and these guys were here for me. Great stuff!

Toby was brilliant! He diagnosed and solved my water-pressure problem speedily and effectively, succeeding where two previous plumbers had failed. The best plumbing service I’ve had in 35 years of property ownership.

Jake was great. He was helpful, professional, efficient and helped us out with the pipe blockage. Very honest with the way he dealt with the issue and contacted our agency for the invoice. Really happy with the service and will definitely go them next time too!

We used Maintract Services Ltd to resolve a small gas leak in the home, resulting in the gas supply being disconnected. Our experience from begin to end was faultless. All the staff we dealt with were friendly, helpful and very professional. We felt confident that we were being treated fairly and not being ripped off.

Malcolm was our first point of contact and he was extremely helpful and reassuring over the phone. He went out of his way to help using FaceTime, as the problem occurred over the weekend and there was no availability until the Monday.

Matthew who came to assess was meticulous and very thorough in his assessment.

The actual work was carried out by Jack who is highly professional, punctual, and did a clean and tidy job that we are extremely pleased with. He provided regular updates with what was happening and successfully completed the work.

We would highly recommend using them.

Great and friendly service. Sorted our boiler issue efficiently. Thanks maintracts and MB

Engineer arrived prompt at 8am and diagnosed the fault with our water pressure within 20 minutes. He replaced the electrical switches. The price was less than half that estimated for 2hrs initial visit. We needed a new water cylinder , it was ordered and replaced within the week. Toby did all the work. He was very friendly, professional and patient, even when we asked obvious questions. Very efficient and left everything clean and tidy.

We had a blockage in our kitchen pipework which connects the washing machine / dish washer. This then made our boiler to stop working. We had no hot water. I called Maintracts and Malcom answered my call and reassured me that he was sending Scott out to resolve our problem. Scott arrived and was extremely helpful in explaining and also fixing our problem. Thank you Scott!

MB has been servicing my boiler for years. As always, an impeccable service

We have used the firm twice and the service has been excellent. They arrive within the allotted time and the plumbers are well turned out, polite and knowledgeable. A thoroughly excellent service

Huge thank you to Toby for doing an amazing job.
I needed to replace an old faulty boiler and contacted Maintracts after reading all the great reviews - was not disappointed.
Toby provided a great assessment of the situation and answered all questions about my options.

Toby managed to fully replace the old boiler and install a new one, while also doing extra diligence: during an installation he noticed that electric wiring was messed up, which would have lead to the new boiler becoming faulty the next day. He managed to work around it.

The flat was left clean and tidy and all the old materials were utilised by him.

Top service, would definitely recommend.

MB has quickly diagnosed the problem with my hot water not and repaired the problem with a valve that he had in his van. He was very polite, helpful and punctual. Maintracts are always quick to help.

Toby super super knowledgeable and helpful, polite.

Had a leaking dishwasher valve and managed to get through to Malcolm at 21:00 on a Sunday evening. Although he wasn't available, he calmly guided me through via video call to tie us through the night. Swiftly at 8:00 Monday morning, Nick turned up and promptly fitted a new valve with no mess. Highly recommend and will definitely be using them again when we do the kitchen renovation.

I have used Maintracts for many years and always find every member of the team excellent - very professional and reliable. Toby was amazing in fixing a leak efficiently and ensuring I had heating and hot water again a few days before Christmas. I had the misfortune to need to call on them again just recently and James did a great job replumbing a sink very neatly and being willing to spend time at the end of his day advising on a related matter. I find the team at the office very helpful too. I have used several other 4.5 star local plumbing companies in the past, sometimes with problems - that hasn't ever been the case with Maintracts. I never hesitate to highly recommend them.

Brilliant Boxing Day service.No boiler pressure problem sorted on FaceTime.Perfect.

Incredibly helpful, friendly and personable. My problem was solved within 10 minutes even though it was Christmas Eve! Would absolutely recommend to anyone