Maisie & Clare Reviews 

198
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

June 2026 - Current order - Placed order, expecting delivery, still waiting weeks later. Not nice peeps. Have seen others that are told 'we didn't see your email'. Must not have seen all of mine, I... See more

Rated 1 out of 5 stars

I placed an order on 11 May 2026, have not received my order. Sent a few emails to the store, sent message on their Facebook page, and still no reply. I expected better communication and service.

Rated 5 out of 5 stars

Prompt service, items ordered were wrapped well for protection from breakage, with a lovely note enclosed. Items were reasonably priced & were received well by friend as a gift. Transport took a littl... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and all items were exactly as described. I absolutely love my four Hamptons coffee/tea mugs, they’re gorgeous, so well made, beautifully balanced and just the right size... See more

Company replied

Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store
  3. Gift Shop

Written by the company

Inspired by the love of country life, maisie & clare endeavors to bring you a collection of homewares and home decor items that are relaxed, stylish, and affordable. Homewares that fit into cosy corners, entertaining & productive kitchens and outdoor gardens allowing you to create the home you desire and love, or to find a gift that you would be delighted to give. We operate solely online and are based on the Mornington Peninsula, Victoria. Standard shipping on orders is $9.95 Aust Wide with free shipping on all orders over $150.


Contact info

3.1

Average

TrustScore 3 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(198)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great small business

Great small business to support. I bought a fragile item and it was packed well and delivered without any damage. Quality items and good updates.

August 29, 2022
Maisie & Clare logo

Reply from Maisie & Clare

Thanks so much :) x

Rated 1 out of 5 stars

I bought 2 sets of canisters

I bought 2 sets of canisters, beautiful. Arrived really fast, they were exactly as I expected. Very happy

August 21, 2022
Maisie & Clare logo

Reply from Maisie & Clare

Hi Jacqui, thanks so much for your review. However it looks like you’ve written us a lovely positive message but left a 1 star rating. We assume that’s a mistake, but will reach out later in the week - thanks xx

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service. I wanted a specific pair of oven gloves and I emailed the company with the query. The girls sent me an invoice the same day I the postage was quick. Delighted with the whole process. The gloves were a gift for my son in law and the design complimented their new kitchen. Thank you. 😊

July 20, 2022
Maisie & Clare logo

Reply from Maisie & Clare

Thank you Alison for the detailed review, so glad you like your order!

Rated 5 out of 5 stars

Absolutely gorgeous canisters

Absolutely gorgeous canisters. Perfect fit for my new kitchen. Cute packaging and personal note. Will definitely purchase again and recommend to my loved ones. Thank you!!!

July 18, 2022
Maisie & Clare logo

Reply from Maisie & Clare

Glad you love the canisters & note xx

Rated 5 out of 5 stars

Absolute fantastic service if there was…

Absolute fantastic service if there was a problem dealt with immediately and let known asap the quality of my purchases are absolutely beautiful and I know I’m going to purchase many more items from your lovely store
Kindest regards Beth Drury 👏👏💙💙

July 18, 2022
Maisie & Clare logo

Reply from Maisie & Clare

Thanks so much Beth!

Rated 5 out of 5 stars

Happy customer

Great service and quick post. Very happy thank you

July 17, 2022
Maisie & Clare logo

Reply from Maisie & Clare

Thank you Nicole x

Rated 5 out of 5 stars

Very happy and beautiful dress

Very happy and beautiful dress
Right size to fit me

July 15, 2022
Maisie & Clare logo

Reply from Maisie & Clare

Hi Carol, thanks for your review - I can see you've placed an order with us but we don't sell dresses! Perhaps two businesses mixed up? Either way thank you very much xx

Rated 5 out of 5 stars

Great service

Great service. The personal note included with the items is a lovely touch.

July 7, 2022
Maisie & Clare logo

Reply from Maisie & Clare

Thanks Dorothy for your order & review :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look