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MaisonCashmere Reviews 

778
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 232 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the exceptional product quality, noting that the garments are wonderfully soft, warm, and beautifully crafted in truly timeless styles. People also deeply appreciate the prompt and efficient delivery service, which consistently arrives quickly in secure and elegant packaging. Some reviewers were not happy with the sizing, mentioning that certain items unfortunately turned out too small, shorter than expected, or provided an unusual fit. Additionally, some others experienced minor quality inconsistencies, noting that specific pieces felt rougher, showed early wear, or required occasional manual adjustments after multiple daily uses.

What people talk about most

Order

Users describe ambiguous interactions with order, highlighting fast shipping and prompt processing alongside... See more

Service

Clients share satisfaction on service, frequently praising great communication, fast responses, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The customer service team guided me through the sizing process to get choose exactly what was needed. US large is a 2XL in Italy. They were so helpful in explaining the timing as each piece is custo... See more

Rated 5 out of 5 stars

I have purchased several cashmere turtle neck jumpers. I love them and mix and match under coats and scarves during winter but also where them I late autumn. The jumpers wash well and keep their shap... See more

Rated 5 out of 5 stars

A truly spectacular selection of the finest quality garments, and brilliant and attentive customer service. I bought a Positano Wrap for my wife's birthday in May, and she found it too light. Mai... See more

Rated 5 out of 5 stars

This sweater is beautifully made, lives up to all of the comments made by Madison. The color is a stunning blue, and the sizing is accurate. I highly recommend this company


Company details

  1. Clothing Store
  2. also in
  3. Custom Tailor
  4. Fashion Accessories Store
  5. Knitwear Manufacturer
  6. Plus Size Clothing Store

About MaisonCashmere

Written by the company



MaisonCashmere is a leading Italian knitwear brand appreciated in over 100 countries around the world. The first to adopt an "on-demand" business model in the industry, we create high-end products with premium yarns, providing a conscious, transparent, ethical, and customized online shopping experience.

Our production site is nestled in the lush hills of Chianti, just a stone's throw away from Florence. We believe and invest in this region every day, cultivating highly skilled personnel.


MEN

Our Commitments

Written by the company

Made-to-Measure Cashmere
Design your own cashmere piece. From colors to fit and exact measurements, every detail is defined by you and brought to life by our artisans. Each garment is crafted on demand, one at a time, to deliver a truly personal level of quality, comfort and refinement.
International Express Shipping
We specialize in international deliveries to the USA, Canada, UK, EU and Australia through leading express couriers such as FedEx, DHL and UPS. All shipments are handled with priority service and no additional costs for our clients

Easy Returns

30 days to change your mind

Simply submit your request through the dedicated Returns portal. You’ll receive your prepaid courier label there and can ship the package back in complete autonomy.

Contact info

Welcome Privilege

Join our newsletter and get a 5% welcome code for your first order

4.5

Excellent

TrustScore 4.5 out of 5

778 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(778)

526 reviews in the last 12 months

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Rated 5 out of 5 stars

Great collar scarves!

I ordered one of your scarves a few years ago and fell in love with them and have bought many thus since. I wear two at a time when it's pretty cold out and they do the trick, plus look nice! I've gifted them to many people and they are wildly popular!!

February 16, 2026
Rated 5 out of 5 stars

high quality products and service

Their products are high quality and their customer service is personable, helpful and efficient. I ordered a custom cashmere sweater for my husband. He is so happy with it and delighted that MC could create a tall man sweater. Now he can enjoy their cashmere as I have.

December 3, 2025
Rated 5 out of 5 stars

Quality is everything

The quality of the garments is so high for the price. Their classic, timeless design
means that I am still wearing things that are now several years old but look like they were purchased yesterday. The communication with the company is also excellent- yes, you have to wait a while but you are kept in the loop throughout the process and the wait is definitely worth it.

May 1, 2025
Rated 5 out of 5 stars

Crafted with Care

The team at MaisonCashmere are extraordinary communicators — responsive, thoughtful, and genuinely attentive at every stage of the process.

In addition, the knits are simply wonderful. The quality is immediately apparent: beautifully soft, impeccably finished, and crafted with care. An exceptional experience from start to finish.

February 1, 2026

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