The customer service team guided me through the sizing process to get choose exactly what was needed. US large is a 2XL in Italy. They were so helpful in explaining the timing as each piece is custo... See more
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Review summary
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I have purchased several cashmere turtle neck jumpers. I love them and mix and match under coats and scarves during winter but also where them I late autumn. The jumpers wash well and keep their shap... See more
A truly spectacular selection of the finest quality garments, and brilliant and attentive customer service. I bought a Positano Wrap for my wife's birthday in May, and she found it too light. Mai... See more
This sweater is beautifully made, lives up to all of the comments made by Madison. The color is a stunning blue, and the sizing is accurate. I highly recommend this company
Company details
- Clothing Store
- also in
- Custom Tailor
- Fashion Accessories Store
- Knitwear Manufacturer
- Plus Size Clothing Store
About MaisonCashmere
Written by the company
MaisonCashmere is a leading Italian knitwear brand appreciated in over 100 countries around the world. The first to adopt an "on-demand" business model in the industry, we create high-end products with premium yarns, providing a conscious, transparent, ethical, and customized online shopping experience.
Our production site is nestled in the lush hills of Chianti, just a stone's throw away from Florence. We believe and invest in this region every day, cultivating highly skilled personnel.
Our Commitments
Written by the company
- Made-to-Measure Cashmere
- Design your own cashmere piece. From colors to fit and exact measurements, every detail is defined by you and brought to life by our artisans. Each garment is crafted on demand, one at a time, to deliver a truly personal level of quality, comfort and refinement.
- International Express Shipping
- We specialize in international deliveries to the USA, Canada, UK, EU and Australia through leading express couriers such as FedEx, DHL and UPS. All shipments are handled with priority service and no additional costs for our clients
Easy Returns
30 days to change your mind
Simply submit your request through the dedicated Returns portal. You’ll receive your prepaid courier label there and can ship the package back in complete autonomy.
Contact info
Milano, Italy
- office@maisoncashmere.com
- maisoncashmere.com
Welcome Privilege
4.5
Excellent
778 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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They are a great product
They are a great product. I wish they had Marino wool turtleneck sweaters in more colors other then black, grey and heather.
February 19, 2026
Beware Hidden import taxes and poor…
Beware Hidden import taxes and poor quality for the prices. Do not buy if you are located outside Italy.
December 16, 2025
Unprompted review
Reply from MaisonCashmere
Dear Ela,
Thank you for taking the time to share your feedback.
We are sorry to read that you are not satisfied with your experience and would like to clarify a few important points.
All of our orders are shipped from Italy. For destinations outside the European Union, local customs duties and import taxes may apply depending on the regulations of the destination country. This information is clearly stated on our website and in our Help Center prior to purchase.
We regret if the customs charges came as a surprise; however, they are determined by the authorities of the destination country and are not fees imposed by our company.
Regarding quality, each of our garments is made to order in Italy using certified cashmere yarns. We stand firmly behind the quality of our products. If you have specific concerns about the item received, we would sincerely appreciate the opportunity to review them and assist you accordingly.
Our customer care team remains available should you wish to contact us directly.
Kind regards,
MaisonCashmere
A great experience …
The sweaters I ordered came promptly and I was sent email updates as to shipping times. The quality is really nice too.
January 29, 2026
I am so impressed with the quality of…
I am so impressed with the quality of the garments. I ordered one and loved it so much that I ordered one in every color. The communication was wonderful with the company and the service was amazing.
Every time I wear something from Maison Cashmere, people marvel at the quality and ask where I got it.
December 5, 2025
Christmas Present
The size of a Christmas present was too small. Maison Cashmere made it easy to send back the original gift and replace it with a larger one, promptly and with no additional charges.
January 5, 2026
My experience over the past year or two…
My experience over the past year or two has been fantastic. Overall, these products are very well-designed and fit me perfectly. Also, when I needed to return an item once (because of the colour), customer service responded promptly and clearly to all my queries. I also feel better buying from a company with a B Corp certification because it indicates they have taken meaningful steps towards sustainability in a variety of aspects. I think it's great how they provide details about the garment on their website like the material and yarn provider to help their customers make an informed choice. I will definitely consider purchasing more items from the online store.
November 3, 2025
Very good quality product
Bought 3 cashmere sweaters and they are a pleasure to wear. Very soft and well cut. They arrived on time, and I did not have to wait a long time for them.
October 14, 2025
Your staff are attentive
Your staff are attentive, your product wonderful, I cannot praise you enough so thank you.
February 18, 2025
Excellent quality
Excellent quality, fit is perfect, easy to reorder same items and delivery is often within two weeks and we live on the opposite end of the world.
November 28, 2025
Great quality with each order
I have ordered multiple times from MaisonCashmere. All of the products are with top quality.
February 17, 2025
Great quality product at good prices
Great quality product at good prices. Shipping and delivery takes 2-3 weeks, but it’s worth waiting for. I have bought (over the past 3 years) almost every color in the large oversized bateau and jewel neck lightweight cashmere sweaters. They never disappoint. Just wish they had more blues and pinks.
November 14, 2025
Love the cashmere
Love the cashmere, have multiple cashmere items from loro piana, brunello etc and this is on par at a great price!
February 17, 2026
I have been purchasing for many years…
I have been purchasing for many years now and never had an issue with the products.
Always as described.
Beautifully designed and produced.
The price point for cashmere is excellent.
Prompt delivery and email reply if I have any questions about fit.
February 18, 2026
Good product and good service
February 18, 2026
Always delivered on time & a quality…
Always delivered on time & a quality product….
December 18, 2025
Maison Cashmere is an exemplary company…
Maison Cashmere is an exemplary company to deal with in every way required when using an on line site. From their webpage to delivery, it has always been a seamless experience for me. The product is wonderful and never disappoints. I have been purchasing from this company for a number of years, highly recommend them.
February 17, 2026
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