Maitrip Reviews 67

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting their efforts to go above and beyond. People frequently commend the excellent customer service, noting prompt responses, clear communication, and a stress-free booking process. Reviewers are particularly impressed with the efficiency and ease of the service, with many appreciating the quick response times and the smooth handling of their travel arrangements. The booking process is described as straightforward and well-organized, leading to a positive overall experience for consumers.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpfulness, efficiency, and professionalism. Many... See more

Service

Users describe positive interactions with service, highlighting its ease, efficiency, and reliability. Many... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently praise the ease and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time I bought ticket from Mai Travel. I really appreciate customer service from Miss Irum shah. Very quick response and excellent communication. She really assist me and give very convenient tra... See more

Company replied

Rated 5 out of 5 stars

It’s rare to find someone who genuinely cares about delivering good service, and Upendra’s dedication truly stands out. Because of his support, I feel confident and comfortable booking with My Trip ag... See more

Company replied

Rated 5 out of 5 stars

Recently I booked air tickets for my parents I attended by Lipika she handled all the process very professionally and offered me many pocket friendly deals accordingly my needs. I recommend everyone... See more

Company replied

Rated 5 out of 5 stars

Had an amazing experience with Devanti and Sree from Maitrip! Devanti helped us find the most suitable tickets for our needs and truly went the extra mile with her exceptional service. Sree pro... See more

Company replied


Company details

  1. Travel Agency

About Maitrip

Written by the company

MaiTrip was established with a passion to help travellers find the best choices for their dream holidays or for visiting friends and family, whether within Aotearoa New Zealand or overseas.

Our experienced team will guide you from the start of your journey until your return. It doesn't stop there — we welcome your feedback so we can continually improve our products and services and serve you better.

There are many ways to book a getaway. Our expert travel agents search for the best offers and make recommendations tailored to your preferences, treating every booking as if they were travelling themselves. Many of our agents have been there, done that, so creating a customised itinerary—or booking a single flight to your chosen destination—is effortless.

Whether it’s peak or off-peak season, year-round we are here for you and with you on the journey. We promise to make your trip memorable and to bring a smile to your face — because at MaiTrip we sell a bundle of happiness.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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Rated 5 out of 5 stars

Heartfelt thanks to Devanti

Heartfelt thanks to Devanti, she went above and beyond to help me with my flight booking. I got the best quote as well as the booking experience was effortless.

April 11, 2026
Unprompted review
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Reply from Maitrip

Thank you so much for your kind words! 😊 We’re delighted to hear you had a great experience with MaiTrip. Your support means a lot to us, and we look forward to assisting you again soon!

Rated 5 out of 5 stars

I have use their services to book my…

I have use their services to book my tickets Delhi round trip. Service and assistance during the process is excellent. Specially Miss Zumi she is so helpful and professional well behaved. Thanks a lot I highly recommend their services.

April 9, 2026
Unprompted review
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Reply from Maitrip

Thank you for your wonderful feedback! 😊 We’re glad you had a smooth experience with MaiTrip. Looking forward to assisting you again on your next trip.

Rated 5 out of 5 stars

Rajib and pritam Top G quality guys

I had a great experience with Rajib and Pritam. They were very calm, composed, and patient while guiding me through the whole process. Even when I was a bit rude, they remained professional and respectful.
They offered a very good fare and helped me get a great deal. I really appreciate their hard work and dedication - they even communicated and assisted me at night to make sure everything was sorted.

Truly outstanding service from both of them. Highly recommended!

April 8, 2026
Unprompted review
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Reply from Maitrip

We truly appreciate your kind review! ✨ It means a lot to our team. Thank you for trusting MaiTrip with your travel needs.

Rated 5 out of 5 stars

Zumi was very helpful she has great…

Zumi was very helpful she has great customer service very friendly would recommend her.

April 3, 2026
Unprompted review
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Reply from Maitrip

Thank you so much for your kind words! 😊 We’re truly happy to hear that you had a great experience with MaiTrip. Your support means a lot to us, and we look forward to helping you with your future travels.

Rated 5 out of 5 stars

Your service is excellent

Very well very good service . Everything was done well as expected. Reliable and efficient service provided especial PRITAM Everything was done very well and in the end I got a very good service

April 2, 2026
Unprompted review
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Reply from Maitrip

We really appreciate you taking the time to share your experience! ✨ It’s wonderful to know our team could assist you smoothly. Thank you for choosing MaiTrip—we can’t wait to serve you again.

Rated 5 out of 5 stars

Really happy with Mai Trip

Really happy with Mai Trip. Booked a ticket for my nephew, got a great price, and the tickets were delivered quickly. Smooth and reliable service.

March 29, 2026
Unprompted review
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Reply from Maitrip

Thank you for your lovely feedback! 💙 We’re glad everything went well and that you were satisfied with our service. Your trust motivates us to keep delivering the best travel experience.

Rated 5 out of 5 stars

Great service provided by Mr.Yash

Great service provided by Mr.Yash.
Thanks

April 1, 2026
Unprompted review
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Reply from Maitrip

Thank you for the amazing review! 🙌 It’s great to know you had a smooth and pleasant experience with MaiTrip. We truly value your support and hope to assist you again soon.

Rated 5 out of 5 stars

Thanks mai trip for you quick and…

Thanks mai trip for you quick and friendly support. Specially thanks to lipika.

March 27, 2026
Unprompted review
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Reply from Maitrip

We really appreciate your positive feedback! It’s wonderful to know that MaiTrip could make your journey smooth and enjoyable. We look forward to assisting you again soon!

Rated 5 out of 5 stars

Amazing and responsive service

Amazing and responsive service, Yash was super helpful and made sure all my questions were answered and all my requests were fulfilled in a timely manner.

March 25, 2026
Unprompted review
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Reply from Maitrip

Thank you for choosing MaiTrip! We're glad we could meet your expectations. Your support motivates us to continue delivering excellent service every time.

Rated 5 out of 5 stars

Yash

I was dealing with Yash, he was so good and solved all my enquires . I would like to say Yash goes extra mile to satisfy the customers . Good luck with you work Yash . You are a star ⭐️

March 18, 2026
Unprompted review
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Reply from Maitrip

Your review made our day! 😊 Thank you for trusting MaiTrip with your travel plans. We’re always here to help you explore the world with ease.

Rated 5 out of 5 stars

I just recently bought a ticket from…

I just recently bought a ticket from one of a team member (pritam) mai trip he was very kind to me and his customer service was outstanding rilly appreciated it thank you (Vinaka)

March 19, 2026
Unprompted review
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Reply from Maitrip

We’re so happy to hear about your positive experience! Thank you for recommending MaiTrip. We can’t wait to help you plan your next trip.

Rated 5 out of 5 stars

I am writing to express my sincere…

I am writing to express my sincere gratitude for the exceptional service I received from Mai Trip.
After searching for air tickets and encountering many misleading advertisements on Facebook, I was relieved to find that Mai Trip offered the most competitive rates available. I was particularly impressed by your dedication over the past three weeks Upendra ! Your patience in responding to my inquiries and your persistence in finding the best, shortest-duration flights were truly remarkable. Furthermore, the option of a payment plan to secure my ticket was an unexpected and greatly appreciated benefit.

I will highly recommend the Mai Trip website to my colleagues and friends for their future travel plans.
Thank you again for your great service.

March 18, 2026
Unprompted review
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Reply from Maitrip

Thank you for the amazing feedback! At MaiTrip, customer satisfaction is our top priority, and we’re glad we delivered just that for you.

Rated 5 out of 5 stars

Great and helpful staff.

Great and helpful staff.
Service is good and great response time to time.
Iram Shah been so helpful.
Dealing with Devanti was also great experience.
Thank you team.
Special thanks to Iram.

March 18, 2026
Unprompted review
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Reply from Maitrip

We truly appreciate your kind words and support! It’s great to know you had a seamless booking experience with MaiTrip. Safe travels always! ✈️

Rated 5 out of 5 stars

It was great

It was great, Zumi was so helpful. I really appreciate her work, excellent work

March 17, 2026
Unprompted review
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Reply from Maitrip

Thank you for your lovely feedback! 💙 It’s great to know that you enjoyed our service at MaiTrip. We hope to assist you again on your next trip!

Rated 5 out of 5 stars

Very good service

Very good service. Reply on time and good communication. specially if anyone need for booking i ll recommend talk with yash goswami.

March 16, 2026
Unprompted review
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Reply from Maitrip

We’re so happy to hear about your great experience! 😊 Thank you for recommending MaiTrip. Our team is always here to make your travel easy and affordable.

Rated 5 out of 5 stars

Yash is amazing dealer with helping…

Yash is amazing dealer with helping nature. He provides me best deal. I recommend this flight booking agent.

March 16, 2026
Unprompted review
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Reply from Maitrip

Your positive review made our day! 🌟 Thank you for trusting MaiTrip with your travel plans. We look forward to helping you create more amazing journeys.

Rated 5 out of 5 stars

Yash $ Iram are amazing

Yash $ Iram are amazing, they both helped us with the booking, they provides with the best deal available which other travel agents did not provide. They followed up properly and provided timely service. They were available to help even after office hours upto 9o clock on the evening, keep up the good work.
Will recommend people to book through maitrip, this was the first experience and i will definable reach out to them again

February 27, 2026
Unprompted review
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Reply from Maitrip

We truly appreciate your feedback! ✈️ It’s wonderful to know that MaiTrip could make your travel experience smooth and enjoyable. We can’t wait to serve you again!

Rated 4 out of 5 stars

Very well served by Devanti

Very well served by Devanti . I will recommend everyone to her

March 10, 2026
Unprompted review
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Reply from Maitrip

Thank you so much for your kind words! 😊 We’re delighted to hear you had a great experience with MaiTrip. Your support means a lot to us, and we look forward to assisting you again soon!

Rated 5 out of 5 stars

Really good service and fast reply

Really good service and fast reply, recommend this place to all flying overseas. Really good service from pritam he’s a legend

March 7, 2026
Unprompted review
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Reply from Maitrip

Thank you for your kind words! We’re delighted to know you had a great experience with MaiTrip. We truly appreciate your support and look forward to assisting you again in the future.

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