I bought my daughter a car back in December 25. i arrived in Luton, where the car had a small issue, but it was quickly rectified before leaving. Excellent communication and customer service from s... See more
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I purchased a car from them in 2023. On our test drive the purposely directed me to turn right everywhere in a loop, it became clear why later. Once I purchased the car, it took 10 minutes to real... See more
Major cars won my car though and Internet auction. When they came on a Sunday the 'expert' mechanic plugged it in looked at the engine and then said coolant low (i agree it was low) and that this was... See more
Great staff. Abbz was really good at showing me the car and going over the process. Another gentleman took over who was equally good at going over and explaining the buying process and things included... See more
Company details
Written by the company
We Buy and Sell Used Cars in England and Wales
Contact info
LUTON, United Kingdom
- majorcars.co.uk
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The customer service is second to…
The customer service is second to none , and the car was in superby condition, happy customer ,i would recommend anyone
Exceptional service and all thanks to…
Exceptional service and all thanks to the guy dealing with my case. I think his name was Ali. Please thank him for me. People such as him makes visits bearable and worthwhile. I had a lot of questions and I felt he gave me honest answers. Did not feel pressured into buying this vehicle.
Briliant customer service from Yas
Briliant customer service from Yas , the car I bought is in excelent condition, drives really well and he was helpfull explaiming to a first time buyer what I need to do .
Good choice of vehicles
Good choice of vehicles, found me the right car for a good price, really helpful
BMW f31 purchase
Guys at major cars were very helpful to get my new car insurance. And before that they let me check the car properly to have my time for decision.
Below average customer service, above average value
Good value for vehicle purchase. Easy purchase once everything got going. Unfortunately staff weren't overly knowledgeable on their own computer systems, I was left waiting for 10 minutes when I arrived to collect my car while the salesman sat in my new car on the phone with the engine running. Once he'd finished his phone call he didn't have the documents ready to go despite having time to prepare for my arrival given that you have to book a slot with them. I had to prompt him multiple times and actually ask if he was ready for me to transfer payment. He was so focused on getting reviews done while I was sat there with him (I refused as I was in a rush by that point) that everything else seemed to come second. Overall not hugely happy with the customer service, but price was good and I'm very happy with the car itself. 4 stars.
Had a lovely experience with them
Had a lovely experience with them, test drive. They made the whole process easy and comfortable
Drove down from Cambridge to look at…
Drove down from Cambridge to look at Bmw 320d auto , First look the car was tidy and well presented Staff was polite and helpful . Finance guy from Major Cars had great knowledge about my credit and got me approved in 1 hour . Happy so far with my bew car.
Friendly and easy company
Friendly and easy company. Very happy with our new car
Highly recommended
Highly recommended, lovely guys with quick and reliable service.
Great costumer service
Great costumer service
Everything went as expected and beyond
Friendly people and very welcoming
Amazing experience
Bought my Volvo from Major Cars I was…
Bought my Volvo from Major Cars I was treated with respect and was shown other cars to ensure I was getting the best for my money . I will recommend this dealer for honest work and helpful work ethics
Very friendly guys
Very friendly guys. That helped me a lot considering it’s the first time I took a finance on a car. That made everything so easy to understand and made me feel so welcomed. I definitely recommend
AVOID THIS COMPANY MY PARTNER DROVE 300…
AVOID THIS COMPANY MY PARTNER DROVE 300 MILES FOR THIS CAR GEAR BOX TOTALLY GONE THERE REFUSING TO SORT THE WARRENTY THAT COMES WITH THE CAR HE CANT DRIVE THE CAR AS ITS NOT SAFE VERY SILLY PEOPlE IF THEY THINK THEY CAN AVOUD PAYING THE WARRENTY OBVIOUSLY ISNT REAL OR THEY WOULDNT HAVE A PROBLEM CLAIMIMG ON IT NEVER MIND IM CURRENTLY ON THE PHONE TO THE LAW TO SORT THIS NOT EVEN 2 WEEKS OLD THE CAR THEY OBVIOUSLY HAVENT HAD A VISIT FROM TRADING STANDARDS BEFORE WELL THEY WILL NOW SEE YOU IN COURT STAY AWAY PEOPLE THEY MAKE EVERY EXCUSE NOT TO SORT HURRRNDOUS COMPANY !!!!!!!!!!!!!! Il be sharing all this over the Internet to get it out there as I'm sick of people taking advantage now
Drove down from Northapton to view bmw…
Drove down from Northapton to view bmw 5 series . Very happy with the service from the staff . Start to finish was swift and easy.
Very trustable and very good people
Very trustable and very good people. I would love to recommend them to my friends and family.
The service was brilliant and very…
The service was brilliant and very helpful, Understandable & excellent. Highly recommend this dealership.
A pleasant experience from Major Cars .
A pleasant experience from Major Cars .
The sales advisor Abbz Malik made the whole experience quick and easy.
And was very knowledgeable and made the time to go through every aspect
of the deal.
Thank you for all your help
We couldn't recommend this business…
We couldn't recommend this business enough. We recently bought a car and to say that it is pristine would be an understatement. Very good value for money. Everything about major cars is very professional and the customer service was fantastic. What most impressed me was their openness, honesty and how genuine they were. We truly couldn't recommend them enough and I wouldn't hesitate to buy from them again. ⭐⭐⭐⭐⭐
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