Major Cars Reviews 

55
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I bought my daughter a car back in December 25. i arrived in Luton, where the car had a small issue, but it was quickly rectified before leaving. Excellent communication and customer service from s... See more

Rated 1 out of 5 stars

I purchased a car from them in 2023. On our test drive the purposely directed me to turn right everywhere in a loop, it became clear why later. Once I purchased the car, it took 10 minutes to real... See more

Rated 1 out of 5 stars

Major cars won my car though and Internet auction. When they came on a Sunday the 'expert' mechanic plugged it in looked at the engine and then said coolant low (i agree it was low) and that this was... See more

Rated 5 out of 5 stars

Great staff. Abbz was really good at showing me the car and going over the process. Another gentleman took over who was equally good at going over and explaining the buying process and things included... See more

Company details

Written by the company

We Buy and Sell Used Cars in England and Wales


Contact info

3.4

Average

TrustScore 3.5 out of 5

55 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(55)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service and all thanks to…

Exceptional service and all thanks to the guy dealing with my case. I think his name was Ali. Please thank him for me. People such as him makes visits bearable and worthwhile. I had a lot of questions and I felt he gave me honest answers. Did not feel pressured into buying this vehicle.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

BMW f31 purchase

Guys at major cars were very helpful to get my new car insurance. And before that they let me check the car properly to have my time for decision.

December 24, 2022
Unprompted review
Rated 4 out of 5 stars

Below average customer service, above average value

Good value for vehicle purchase. Easy purchase once everything got going. Unfortunately staff weren't overly knowledgeable on their own computer systems, I was left waiting for 10 minutes when I arrived to collect my car while the salesman sat in my new car on the phone with the engine running. Once he'd finished his phone call he didn't have the documents ready to go despite having time to prepare for my arrival given that you have to book a slot with them. I had to prompt him multiple times and actually ask if he was ready for me to transfer payment. He was so focused on getting reviews done while I was sat there with him (I refused as I was in a rush by that point) that everything else seemed to come second. Overall not hugely happy with the customer service, but price was good and I'm very happy with the car itself. 4 stars.

December 20, 2022
Unprompted review
Rated 5 out of 5 stars

Drove down from Cambridge to look at…

Drove down from Cambridge to look at Bmw 320d auto , First look the car was tidy and well presented Staff was polite and helpful . Finance guy from Major Cars had great knowledge about my credit and got me approved in 1 hour . Happy so far with my bew car.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Very friendly guys

Very friendly guys. That helped me a lot considering it’s the first time I took a finance on a car. That made everything so easy to understand and made me feel so welcomed. I definitely recommend

August 17, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY MY PARTNER DROVE 300…

AVOID THIS COMPANY MY PARTNER DROVE 300 MILES FOR THIS CAR GEAR BOX TOTALLY GONE THERE REFUSING TO SORT THE WARRENTY THAT COMES WITH THE CAR HE CANT DRIVE THE CAR AS ITS NOT SAFE VERY SILLY PEOPlE IF THEY THINK THEY CAN AVOUD PAYING THE WARRENTY OBVIOUSLY ISNT REAL OR THEY WOULDNT HAVE A PROBLEM CLAIMIMG ON IT NEVER MIND IM CURRENTLY ON THE PHONE TO THE LAW TO SORT THIS NOT EVEN 2 WEEKS OLD THE CAR THEY OBVIOUSLY HAVENT HAD A VISIT FROM TRADING STANDARDS BEFORE WELL THEY WILL NOW SEE YOU IN COURT STAY AWAY PEOPLE THEY MAKE EVERY EXCUSE NOT TO SORT HURRRNDOUS COMPANY !!!!!!!!!!!!!! Il be sharing all this over the Internet to get it out there as I'm sick of people taking advantage now

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

A pleasant experience from Major Cars .

A pleasant experience from Major Cars .
The sales advisor Abbz Malik made the whole experience quick and easy.
And was very knowledgeable and made the time to go through every aspect
of the deal.
Thank you for all your help

January 17, 2022
Unprompted review
Rated 5 out of 5 stars

We couldn't recommend this business…

We couldn't recommend this business enough. We recently bought a car and to say that it is pristine would be an understatement. Very good value for money. Everything about major cars is very professional and the customer service was fantastic. What most impressed me was their openness, honesty and how genuine they were. We truly couldn't recommend them enough and I wouldn't hesitate to buy from them again. ⭐⭐⭐⭐⭐

December 6, 2021
Unprompted review

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