Makara Wear Reviews 96

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

I’ve been wearing swimwear and activewear from Makarawear for a long time, and I’ve seen the brand evolve over the years. The designs are unique, and the pieces are comfortable enough to wear daily.... See more

Company replied

Rated 5 out of 5 stars

I have maybe 10 of their swimsuits, they are invincible in terms of quality. But tbh I choose them for the versatility & style, I wear them in water, for yoga, everyday gym & even style them up for ni... See more

Company replied

Rated 5 out of 5 stars

Great product! As a person who enjoys outdoors I would totally recommend it. Soft and durable fabric and great design. Fits perfectly.

Company replied

Rated 1 out of 5 stars

I give one star because I can not give less. I placed an order and paid extra money for express shipping. After one week (max time for express shipping), I haven't even received a tracking notificatio... See more

Company replied

Company details

  1. Swimwear Store

Written by the company

Makara wear is a European - Bali based sustainable swimsuit and apparel brand geared towards independent and adventurous women who value fashion, comfort and elegance. Makara wear's designer has worked very hard to create a product that is simple, yet sophisticated – with modern women and their needs in mind. Makara’s SWIM-WEAR LINE has been internationally recognized by active ladies that are into water sports & free diving community. Our suits are made using top Recycled Nylon Lycra ECONYL® .


Contact info

3.5

Average

TrustScore 3.5 out of 5

96 reviews

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Rated 5 out of 5 stars

Great product

Great product!
As a person who enjoys outdoors I would totally recommend it. Soft and durable fabric and great design. Fits perfectly.

May 6, 2026
Unprompted review
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Reply from Makara Wear

Thank you so much, Dara 🤍

We’re so happy to hear you love the fit, fabric, and design. Creating pieces that feel soft on the body while staying durable for outdoor movement and everyday wear is exactly what Makara is about.

Thank you for being part of our ocean-loving community ✨

Rated 5 out of 5 stars

I have maybe 10 of their swimsuits

I have maybe 10 of their swimsuits, they are invincible in terms of quality. But tbh I choose them for the versatility & style, I wear them in water, for yoga, everyday gym & even style them up for nights out. Just who ever is behind it - DO MORE RED🙏🏾🙏🏾🙏🏾🙏🏾

May 1, 2026
Unprompted review
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Reply from Makara Wear

Thank you so much for your support — this truly means a lot to us. 🤍

Hearing that Makara pieces became part of your everyday life — from water, yoga, and gym to nights out — is exactly why we create them. We always wanted to design swimwear that feels beautiful, functional, and lasting at the same time.

And yes… more red coming soon ❤️

With love,
Makara Wear

Rated 5 out of 5 stars

Great quality and versatile designs

I’ve been wearing swimwear and activewear from Makarawear for a long time, and I’ve seen the brand evolve over the years. The designs are unique, and the pieces are comfortable enough to wear daily. I also appreciate that they offer more sustainable options.
What stands out most is the versatility — I can use the same pieces for activities like swimming, surfing, or the gym, and also wear them casually. The fit feels natural, almost like a second skin.
Overall, a reliable brand with creative designs and consistent quality. Can be delivered anywhere in the world.

April 28, 2026
Unprompted review
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Reply from Makara Wear

Thank you so much for your thoughtful words and for being with Makara Wear through the years 🤍

Seeing our pieces become part of your everyday life — from surfing and swimming to gym and casual wear — is exactly the purpose behind our designs. We always wanted to create swimwear and activewear that feels like a second skin while remaining elegant, functional, and long-lasting.

Your support truly means a lot to our small team. Thank you for growing with us through the years ✨

Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS BRAND

Very disappointed by their customer service. The swimwear arrived in 4 weeks after stating “express” delivery and smelled of cigarette smoke and were terrible quality. I also had ordered them in advance for a trip and they never arrived in time. Return policy was terrible and I had to pay $26 for the return with sales telling me to lie on the customs document to avoid customs costs. I received the items on March 31 2026 and I returned them April 2 2026.

I had to keep chasing them to see what had happened - no one responded to my emails to inquire where my products were. I kept e-mailing and received a response “my products were delivered on March 31 and it was a DHL issue” - however this was when they were delivered to ME and I had an e-mail chain returning the items on April 2 2026. They acted like the e-mails outlining how to return the items including photographs of the package and the $26 I paid to return them had never occurred and refused to send new products - even though the same e-mail stating the products were delivered was on the same chain outlining the return and exchange.

Would not recommend to purchase from this company as I haven’t even received any new goods or explanation and I honestly think they are a scam company.

April 26, 2026
Unprompted review
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Reply from Makara Wear

Hi Radhika,

Thank you for taking the time to share your experience — we’re genuinely sorry to hear that your order did not meet expectations.

First, we want to clarify that we take product quality and customer experience very seriously. All Makara Wear pieces are produced in small batches in Bali using premium regenerated materials, and it is not in line with our standards for any item to arrive with an odor or in unsatisfactory condition. This is something we would have immediately investigated and resolved had we been given the opportunity with clear confirmation upon delivery.

Regarding shipping — while we offer express dispatch, delivery timelines can occasionally be affected by external courier factors such as DHL processing, customs clearance, or local handling. Once a parcel is handed over to DHL, these steps are unfortunately outside of our direct control, though we always assist in tracking and communication where possible.

We can confirm that:

Your parcel was marked as delivered on March 31, 2026
A return request was initiated on April 2, 2026

As per our policy, return shipping costs are the responsibility of the customer, which is standard for international orders. However, we do not advise or support providing incorrect information on customs declarations, and we take this claim seriously.

From our side, we did not receive the returned parcel back into our warehouse system, which is required before processing any exchange or replacement. Without physical receipt of the returned items, we are unable to issue new products — this is a standard procedure to protect both parties.

We also want to address the concern about communication. We aim to respond to all inquiries within 24–48 hours, and we regret if there was any delay or misalignment in correspondence — that’s not the experience we want anyone to have.

We would still like to resolve this properly.

Please reach out to us directly at e-mail that you talked with us already sales@makarawear.com

Your return tracking number
Proof of shipment receipt. And we lost, in your statements too, return and when we need to ship you back? sounds very all missleading information.

Once we can trace the return, we will gladly move forward with a fair solution.

We stand behind our brand and our community worldwide, and we are committed to handling every situation with integrity.

Warm regards,

Makara Wear Team

Rated 5 out of 5 stars

Great fabric, versatile cuts

Best fabric selection for outdoor activities, yoga, hiking, just versatile from day to night, a staple to my wardrobe

April 22, 2026
Unprompted review
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Reply from Makara Wear

Hi Rachel,

Thank you for such a thoughtful review. It means a lot to hear that the pieces move with you across your day — from outdoor activity to something more effortless and refined.

Versatility is exactly what we design for: clean forms, functional support, and fabrics that feel right on the body in every setting. Knowing it’s become a staple in your wardrobe is the highest compliment.

With appreciation,
Gerda
Makara Wear

Rated 1 out of 5 stars

Order did not ship on time, company refused cancellation

I ordered from Makara a number of years ago without problems and enjoyed their swimsuits. I ordered again recently, but had a terrible experience. I paid for express shipping on a relatively large order and had an order confirmation email that said express shipping takes 3 - 10 days. After 17 days of not hearing anything, I contacted the company and they told me they are restocking and the order will ship in a few days. As the order was for upcoming travel and would not arrive in time, I replied the same day to say I need to cancel the order. The company ignored my email and shipped the order a couple of days later. Again, I promptly emailed back to say I cannot accept the order as I will be travelling and to cancel it. They refused and asked me to deal directly with DHL. I then cancelled the order with DHL and got a written confirmation from DHL that they will arrange for the goods to be returned to the seller. I shared this confirmation with the company, and they said they will refund me minus the customs return costs once they receive the goods back. After again not hearing again, I asked the company for an update and they told me they never heard from DHL and that the goods were destroyed. I contacted DHL again and they told me they attempted to contact seller via DHL Indonesia but that DHL Indonesia never got a response from them and that they have an automatic order from the seller to destroy the goods. I again informed Makara about this and they maintain they never heard from DHL and do not have this automatic order in place. Looking at other reviews, this is not an isolated incident. This is my first review, but I felt it is my responsibility as a consumer to share my experience with others.

March 9, 2026
Unprompted review
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Reply from Makara Wear

We’re truly sorry to read your experience and appreciate you taking the time to share it.

To clarify, your order was placed with express shipping, however the selected items were temporarily out of stock and required restocking before dispatch. As stated in our policies, shipping timeframes apply once the order has been processed and dispatched, not during restocking periods.

We understand your request to cancel due to travel timing. However, your cancellation request was received after the order had already been prepared for shipment. At that stage, it is no longer possible to cancel, as the process is already in motion.

Regarding the return, once a shipment is handed over to DHL, all return handling and communication is managed directly through the courier. In this case, we did not receive confirmation from DHL Indonesia about a successful return back to our warehouse. Without physical receipt of the goods, we are unable to proceed with a refund.

We want to emphasize that we do not benefit in any way from parcels being destroyed, and we do not issue such instructions as part of our standard operations.

We understand how frustrating this situation is, especially with time-sensitive travel, and we genuinely regret that the experience did not meet your expectations.

— Makara Wear Team

Rated 1 out of 5 stars

BEWARE DO NoT ORDER I ordered a swim…

BEWARE DO NoT ORDER I ordered a swim suit my wife saw on The 71 Percent from Makara. Now 3 weeks later I’m being called and text from DHL that I need to pay unpaid duties and shipping fees for the bathing suit costing as much as the suit. At first I thought it was a scam. Then I tracked my order given the information from Makara and can see on DHL that there are unpaid duties. These extra fees are not mentioned or posted in the order process. Had I been advised of these extra fees I would not have made the purchase.
Makara customer service has gone silent. So I will have to dispute with credit card company. BEWARE

Then just refund my money and you deal with DHL.

February 8, 2026
Unprompted review
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Reply from Makara Wear

Dear John,

Thank you for your message, and we’re truly sorry to hear about your frustration regarding the delivery of your order.

We would like to clarify that the charges requested by DHL are import duties and taxes, which are determined by the customs authorities of the destination country. These fees are not collected by Makara Wear and are unfortunately outside of our control.

As stated on our Shipping & Delivery page during the checkout process, international orders may be subject to import taxes, duties, and handling fees upon arrival. These charges vary depending on each country’s regulations and are the responsibility of the recipient.

We completely understand that these costs can come as an unexpected surprise, and we always aim to be as transparent as possible in communicating this information prior to purchase.

If you need assistance liaising with DHL or require any supporting documentation for your shipment, our team is here to help — please feel free to contact us directly at [customer service email].

We appreciate your understanding and hope we can still resolve this situation smoothly for you.

Warm regards,
Makara Wear Customer Care

Rated 5 out of 5 stars

I went shark diving with this suit and…

I went shark diving with this suit and it was amazing. Swimming Suit was so comfortable and the fabric was smooth.

January 11, 2026
Unprompted review
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Reply from Makara Wear

Thank you so much for sharing this with us 🤍
We love hearing that your Makara suit was part of such an unforgettable experience — shark diving is next level.
Comfort, smooth fabric, and freedom of movement are exactly what we design for, so this truly means a lot to us.
Wishing you many more powerful adventures in the water ✨

Rated 1 out of 5 stars

Never received products or money back

Paid 400 usd plus for their items which got lost at customs somewhere in Indonesia. Never got my items, never been refunded.

November 25, 2024
Unprompted review
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Reply from Makara Wear

Hi Raluca,

Thank you for sharing this, and we’re truly sorry for the frustration caused by this situation. We understand how upsetting it is when an international shipment is delayed or held by customs.

According to our records, your order was shipped from Indonesia and encountered an unexpected customs issue beyond our direct control. That said, we absolutely want to review this case properly and find a fair resolution for you.

Please reach out to us directly at support@makarawear.com
with your order number, or reply to our previous emails if you have already been in contact, so we can investigate the shipment status and assist you further.

We value every client and take these matters seriously, and we’re committed to resolving this as transparently and responsibly as possible.

— Makara Wear Team

Rated 1 out of 5 stars

They don't care about customer satisfaction

I was hesitant to order anything because they don't display the swimwear sizes their models wear. I sent a message to their instagram asking for size inclusive images and they sent a reel of one larger model, when their entire social media presence is only of very slim women.

I proceeded to make an order as I found a coupon code on social media. They charge $19 for "3-5 business day" shipping. The day after the purchase I got an email with an even better promo offer. I immediately emailed them asking to cancel the previous order (the item had not been processed or shipped yet), explaining I'd like to take advantage of the offer. They sent a reply a day later saying their cancellation fee is $30! I have never heard of anything like this in my entire life! Now I'm stuck waiting for an order and I did reply to them that if this is how they treat their customers I'm very scared if the swimsuit doesn't fit (you have to return within two days of receiving the item, and pay for the shipping yourself, plus insure the item because if they don't receive it you won't get your money back).

Bad customer service, terrible sale terms. If you order something and aren't happy, you end up losing money. Mind you, this isn't a cheap brand either. You'd think they'd care about customer satisfaction but they just want to make the money.

November 9, 2025
Unprompted review
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Reply from Makara Wear

Hi,

Thank you for taking the time to share your experience. We’re sorry to hear that this situation left you feeling disappointed, and we’d like to clarify a few points for transparency.

Makara Wear is an independent, small-batch brand producing ethically made swimwear. Our sizing information, shipping timelines, cancellation terms, and return policies are clearly outlined on our website prior to purchase, and by placing an order, customers agree to these terms.

Regarding sizing representation: we actively work with models of different body types and continue to expand inclusive content. We appreciate feedback in this area and take it seriously as part of our ongoing growth.

Concerning your order, the cancellation request was made after the order entered processing. As stated in our policy, cancellations at this stage incur a handling and processing fee due to production and operational costs already incurred. This is not a penalty, but a standard practice for made-to-order and small-run brands.

Our return policy exists to protect both our customers and the sustainability of our operations, and we always aim to handle each case fairly and in line with our stated terms.

We genuinely care about our clients and about running a transparent, responsible business. If you would like us to review your case again or clarify any details, please contact us directly at support@makarawear.com
with your order number.

— Makara Wear Team

Rated 5 out of 5 stars

Love the Luna

I absolutely love my Luna longsleeve suit in baby blue. So soft yet supportive, the fit is fabulous and I feel like a rockstar while wearing it. Can't wait to get it in more beautiful colours.

August 1, 2025
Unprompted review
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Reply from Makara Wear

Thank you so much, Lisa 🌊

We’re so happy to hear that you love your Luna Long Sleeve — baby blue really has that ocean-rockstar energy! Knowing that you feel both supported and fabulous in it means the world to us.
We’re working on expanding the Luna range in new colours soon — your feedback inspires us!

With love,

The Makara Wear Team

Rated 5 out of 5 stars

My fav diving one piece

I have the orange one piece and it’s my favourite freediving swimsuit!

October 13, 2025
Unprompted review
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Reply from Makara Wear

Thank you so much, Nikki! 🌞 We’re so happy to hear that the orange one piece has become your favourite freediving swimsuit — it’s one of our most loved colours too. Wishing you many beautiful dives and ocean days ahead.

With love,
The Makara Wear Team 🌊

Rated 5 out of 5 stars

This is the second time I’ve ordered…

This is the second time I’ve ordered your Luna swimsuits because they are so comfortable, sexy, and have a lovely look 🥰 … I recommend them, the taxes to ship to Europe are very high but it’s worth it ..

I would like to thank Jenie, with whom I was in contact to help deliver my package to the hotel in Jakarta where my friend was able to receive it safely 😇, I thank her for her help, professionalism, and also her kindness ✨ 🙏🏽 💕

October 6, 2025
Unprompted review
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Reply from Makara Wear

Dear Olivier,

Thank you so much for your beautiful words and for being a returning customer 💛 We’re so happy to hear you love your Luna swimsuits — comfort, elegance, and confidence are exactly what we design them for.

We’ll make sure to pass your kind message to Jenie — she’ll be delighted to know her care and professionalism made a difference in your experience.

Wishing you many sunny days ahead in your Makara pieces 🌞

With love,
The Makara Wear Team

Rated 5 out of 5 stars

I love my Luna swimsuit from…

I love my Luna swimsuit from Makarawear. Ive been using it for 3 years now and its still in amazing condition. It took a little while to receive for obvious reasons being that it was shipped from the other side of the world, but the wait was worth it. I want it in more colors!

My Tiktok is @Ohamiee if you want to see it underwater.

October 10, 2025
Unprompted review
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Reply from Makara Wear

Hi Ohamiee 🌊

We’re so happy to hear your Luna swimsuit is still going strong after 3 years — that’s exactly what we design for: timeless quality that lasts season after season. Thank you for your patience with international shipping and for sharing your experience (we’ll definitely note your wish for more colors!).

We’ll check your TikTok — it’s always inspiring to see our pieces come to life underwater 💙

With love,

The Makara Wear Team

Rated 1 out of 5 stars

Wrong sizing - refusing return

I emailed their customer service to double check the sizing as the size guide overlaps. They confirmed which size but they were wrong. They then refused to allow me to return the item due to a promo code on shipping which cannot be removed. And to be fair, an order over $400 should qualify for free shipping anyway. This is how they make their money, making unethical sales.

October 9, 2025
Unprompted review
Makara Wear logo

Reply from Makara Wear

Hi Dear Customer,

We’re truly sorry to hear that your experience wasn’t what you expected. We always aim to provide accurate sizing guidance, and we’re very sorry if there was any misunderstanding in communication.

Regarding returns, our system automatically applies promotional codes, which sometimes limits manual overrides — but we completely understand how this situation must have felt frustrating. Please know that our team follows policies transparently and never intends to create inconvenience.

We would love to review this again personally — could you please contact us at sales@makarawear.com
with your order number so we can make sure to find the best possible solution for you?

Warm regards,
Makara Wear Team

Rated 1 out of 5 stars

Dodgy reasons for not allowing returns

There’s always a catch as to why they will not allow you to return an item which doesn’t fit. These swimmers are not cheap, make sure you know your exact size otherwise you will be out of pocket for swimwear you will never wear.

October 5, 2025
Unprompted review
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Reply from Makara Wear

Thank you for sharing your feedback — we truly understand how disappointing it can be when something doesn’t fit as expected.

Please note that all items purchased during a sale or with a discount code are final sale and therefore non-refundable or exchangeable, as stated in our return policy. You’re always welcome to purchase the same item at full price if you prefer the flexibility of returns or exchanges.

We design in small batches and offer limited sales to make our sustainable production possible — and we’re always happy to help with sizing advice before you place an order to ensure the perfect fit.

Warm regards,
The Makara Wear Team

Rated 5 out of 5 stars

Luna swimsuit

recently purchased a swimsuit from this brand and I am truly impressed. The fabric feels incredibly soft yet durable, offering both comfort and support. It fits beautifully and feels wonderful to wear, making it a perfect balance of style and quality. A piece I’ll definitely be Wearing on my surfing sessions

June 15, 2025
Unprompted review
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Reply from Makara Wear

Dear Chrysanthe,

Thank you so much for sharing your experience with our Luna swimsuit. We’re delighted to hear that the fit, softness, and durability impressed you, and that it brings both comfort and style to your surfing sessions. Knowing our pieces support you in the water truly means the world to us.

We can’t wait to accompany you on many more ocean adventures 🌊

With gratitude,
The Makara Wear Team

Rated 5 out of 5 stars

Amazing quality & style

Amazing quality & style. In looooooooove 🧡

September 22, 2025
Unprompted review
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Reply from Makara Wear

Dear Karole,

We’re so happy to hear you’re in looooooove! 🧡 Thank you for your kind words about the quality and style — it means so much to us. Knowing our designs bring you joy is exactly why we do what we do.

With love from the ocean,
The Makara Wear Team 🌊

Rated 5 out of 5 stars

What an incredible surf suit

What an incredible surf suit! all my girlfriends are getting one now and it is so comfi for surfing! so worth the money. Just beware: you will have a lot of guys asking you for your number when you go surfing in this suit 🤣🤣

September 13, 2025
Unprompted review
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Reply from Makara Wear

Dear Linka,

Thank you so much for your beautiful words! 💙 We’re thrilled to hear you and your girlfriends are loving the surf suit and finding it so comfy in the water. It means the world to us that you feel it’s worth the investment — that’s exactly why we design with longevity, sustainability and performance in mind.

And haha, yes… the extra attention is a side effect we can’t take responsibility for 🤭✨ Enjoy every surf session in your Makara, we’ll be here cheering you on from the shore!



All the best,

Makara Team

Rated 5 out of 5 stars

amazing!

I have the Luna Longsleeve from makara and absolutely love it! It’s so comfortable and so flattering…definitely my new favorite swimwear!

May 15, 2025
Unprompted review
Makara Wear logo

Reply from Makara Wear

Thank you so much, Kat! 🌊
We're over the moon that you're loving your Luna Longsleeve — it’s one of our most cherished pieces for exactly the reasons you shared. Comfort, confidence, and timeless elegance — that’s what we design for. Grateful to have you in the Makara family! 💙

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