Make It Your Way Reviews 

128
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great quality mug, great finish and clarity. Well packaged for transportation too. Had a slight problem with our order but great communication from seller meant we were happy customers. We bought as a... See more

Company replied

Rated 4 out of 5 stars

I was disappointed with the quality of this towel. It was very thin & not really fit for purpose as a towel. Luckily they person I was gifting it to was happy to use it as a wall hanging, which it wi... See more

Company replied

Rated 5 out of 5 stars

Ordered a custom QPR supporters blanket and mug. Shipping was surprisingly fast since it was coming from the UK. The mug was packaged excellently and had 0 damage or cracks. The product was just as pi... See more

Company replied

Rated 5 out of 5 stars

My order was completed easily and the gifts were dispatched very quickly. They have arrived today and I am very pleased with the quality, I would definitely order from makeityourway again.

Company details

  1. Gift Shop

Written by the company

We offer an incredible range of over 4000+ gifts, each of which can be personalised! You'll be able to find the perfect, unique Gift for any occasion!


Contact info

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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No recent history of asking for reviews

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4.8

All reviews

(128)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab customer service

Ordered two products. One was exactly what I ordered and is great. The other there was an error which meant I needed a refund. This was done immediately. The customer service was great.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Personalised Cadbury’s Card

I ordered a personalised Cadbury’s chocolate card as a gift for a family member. When there was an issue (the chocolate had melted in transit via Royal Mail), Josh at Make It Your Way was very quick to respond and help resolve the issue. Due to the excellent customer service I wouldn’t have any hesitations ordering from them again.

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

West Ham birthday bottle

I ordered a West Ham bottle for my son, which the seller posted out super quick to ensure it arrived for his birthday. It looked great and son was very happy. This week the top of the lid cracked, and when I contacted Make it your way to ask if I could buy a replacement, they replied really quickly saying they would send one out the next day. True to his word, a parcel arrived and when I opened it, they had sent a brand new personalised bottle. My son is so happy and I cannot fault their service. A friendly and helpful company, and the bottles are great. Thank you!!

July 7, 2022
Unprompted review
Rated 5 out of 5 stars

Personalised Gift for friend!

I ordered a personalised football water bottle for one of my friends.

I emailed the team before ordering and received a super fast response.

Delivery time was great as well, thank you so much ⭐️⭐️⭐️⭐️⭐️

May 21, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent product and great customer…

Excellent product and great customer service. Would definitely recommend them and I will be using this company for future personalised baubles. The item came well packaged and was of an excellent quality!

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

Personalised Gin Glass

Ordered a Personalised Gin Glass as a birthday gift and it arrived this morning - really excellent quality, and the engraving is perfect. Thank you!

September 11, 2021
Unprompted review
Rated 5 out of 5 stars

Best customer service

Best customer service! From start to finish they answered all my queries in order to get the best finished product for my gift including following up once my item had been shipped!
Great business for thoughtful gifts and customer service. Highly recommend to trust with your special one of a kind gifts and items.

August 1, 2021
Unprompted review
Rated 5 out of 5 stars

Love it!!

Awesome Personalised Gift for a mate. Website easy to use and arrived in no time at all.

Will definitely be back. Thanks guys!

July 28, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful service and products

Lovely company, good website, easy to use, very helpful friendly service. I ordered a personalised brass sundial compass for my Godson’s confirmation, fabulous quality and unusual present. I needed some help to get the gift quickly, ordered Thursday evening and it arrived Saturday morning with personalised engraving. Wonderful service. I will definitely be using again and recommending to family and friends.

June 14, 2021
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi Clare,

Thanks so much for your kind review, we really appreciate it & hope to be able to provide you a fantastic service in the future.

- Karen

Rated 5 out of 5 stars

fantastic !

I brought a glass photo frame which arrived ahead of time, was fantastic quality, and came in a cute organza bag perfect for direct gift giving! The customer support with Josh was fantastic, so helpful and he went out of his way to ensure I was happy with my whole experience and so I plan on buying a lot more from this website, reasonable prices too ! Thank you again , rii x

June 7, 2021
Unprompted review
Make It Your Way logo

Reply from Make It Your Way

Hi Ri,

Really appreciate you taking the time to review us & great to hear you loved the gift.

- Karen

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