Make Water Pure Reviews 

225
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I’ve had my water distiller for almost 7 years now - best personal health investment I’ve ever made. Couldn’t be without it. Would recommend this company if you are thinking of buying. Cheers guys

Rated 4 out of 5 stars

Update: **New base sent within a few days good communication. After less than 10 uses the machine turns off after a few seconds, sometimes it may run for 2 mins then stops. Have contacted customer... See more

Company replied

Rated 5 out of 5 stars

Great website with lots of info & purchase options to make it easy to choose & make order. Friendly customer service, fast delivery & brilliant product. We drink much more water now we distill our own... See more

Rated 1 out of 5 stars

I asked support a question about their distillers prior to making a decision to buy and its been 4 workimg days so far and no reply even though they say they reply in two working days? Yes I have... See more

Company replied

Company details

  1. Appliance Store

Written by the company

We are proud to be the number one supplier of Water Distillers throughout the UK, Europe and the USA, helping people turn their ordinary household tap water into pure crystal clear distilled water for drinking. Join our many other customers and give your body the pure water it deserves.


Contact info

3.1

Average

TrustScore 3 out of 5

225 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.1

All reviews

(225)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm happy I got my water distiller from here

Great website with lots of information. My distiller came in good time and nicely packaged. It's very robust and I have used it multiple times a day. In hoping to buy more items from here in the near future. If you want a top reliable water distiller. Here is the place.

March 21, 2021
Unprompted review
Rated 2 out of 5 stars

The water distiller is okay

The water distiller is okay , filters the water , but the water residue cleaner is very expensive and the nozzle filters .As it is the water distiller cost around £ 120. A small bottle of water residue cleaner of about 100-200 grams is quoted £19 , whereas you can buy a big 500 grams jar for £8 elsewhere which is a rip off.

March 21, 2021
Unprompted review
Make Water Pure logo

Reply from Make Water Pure

Hi Savio. Thank you for leaving a review. Just to follow up on this, I think you are mistaken regarding the cost of our residue cleaner. You have stated it is £19 for 100g of cleaner? Our residue cleaner is £7.99 for 500g, £10.99 for 1kg and £12.99 for 2kg. We would appreciate if you can amend this is it is misleading and inaccurate. Feel free to contact us if you need any help. All the best!

Rated 5 out of 5 stars

Love this distiller

Love this distiller. Have been a client for 3 years and always had great service if repair needed and speedy delivery with extras ordered. Customer service very helpful when needed

March 21, 2021
Unprompted review
Rated 4 out of 5 stars

Great product

Some trouble with customs due to brexit, and a general delay. And still awaiting an answer from customer support from question sent more than a month ago.
The product is great, and I'm an overall satisfied customer.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Top notch customer service

Hi, how you doing? I am delighted with the service I've had from make water pure...my distiller did pack in just after 1 years use and they replaced the top have without any problem. Since then its been going fine, i think the distiller is good value for money especially with such good customer service....you can't beat that in my humble opinion, hence i would highly recommend this company and their products to anyone...thanks Kevin Balfour

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

great and perfect

Wish i knew sooner about it, cause the tap water is disgusting to what we should be drinking, however this is the best purchase ive made in my life cause its tastes pure , thank you blissings to all

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great products

Great products it’s going on 4 years, we have been distilling our water now, always very helpful when it came to any issues, Highly recommended.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality, been using this for over 3 years now. Go get some healthy water, and make it yourself. Take responsibility for your own health. This is the best investment for a very cheap price you can do.
Regards
Jimmie

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great water distiller

Great water distiller which has changed my health and life. Very happy to be using only water distilled from this little machine. Easy to use and clean. Highly recommended.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Glad I bought a water…

Glad I bought a water distiller....wouldn't be without one now ...Makewaterpure distillers are competitively priced with 2 year warranty....can highly recommend

March 21, 2021
Unprompted review
Rated 1 out of 5 stars

The quality is unacceptable

The quality is unacceptable.
I have purchased in November 2020 Stainless Steel Water Distiller.
It is NOT Stainless Steel. The lead is rusted (after 2 month), the bottom is too close to the heating source and it became black after 3-4 times use and it looks like it will not be safe for long time.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased a Make Water Pure distiller

Purchased a Make Water Pure distiller 3 years ago. I must say the customer service for this company is fantastic! You actually get to speak to a real human being and they go out of their way to be kind and helpful. This is rare now with most companies I have encountered. I would highly recommend their distillers. Thank you.

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding!

I’ve had my MWP water distiller for well over 6 months now so feel able to comment on its performance and durability.
Firstly it makes the best water I’ve ever ‘tasted’. In truth there is no taste to it at all! It has a smooth, silky feel to it and really quenches thirst, more so than bottled water or tap water.
However once you’ve seen the residue left behind from distilling 4 litres of tap water, you’ll never drink the stuff again. I was astonished by the grey, stinking sludge left at the bottom of the distiller! It is foul!
So my distiller gets used every day. The water goes into my coffee maker (much cleaner tasting coffee) and kettle for tea making (again, a ‘brighter’ cuppa) and for drinking.
My son loves it too and is adept at cleaning it out and setting it up.
Highly recommended. Does what it says. I never knew I needed one, but now I can’t be without it!

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

Trust is the most important word in our…

Trust is the most important word in our world today and should follow us around as our knight in shining armour throughout our lives. Trust should sit at the heart of every decision, action or inaction that we make, and in the modern world it is very rare for an individual or corporation to deliver on trust when there is no obligation to do so, yet two days ago One's head motor on a MWP water distiller bought 3 years ago, failed (please note now outside of their obligatory 2 year warranty period ) A simple polite request for a replacement head resulted in a complimentary head been despatched that same day and delivered by 2 pm the next day. A decision to buy something should never be based on the price alone, but on the true cost. After sales advice service, empathy and loyalty is priceless, especially when investing in a product that relates to One's health. Trust in Faith is both priceless and invaluable. Make Water Pure have evidenced and acted in trust at all times during One's 3 years period of knowing and recommending them their services and products with Faith to One's family and friends. Thank you Make water pure, may God bless you and your families.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Wouldn’t be without it!

A fantastic purchase! The distiller has been on daily, since the first hour it arrived! Both my daughters’ exzema is already clearing up. Excellent and efficient customer service. Can’t recommend highly enough. Thank you!

December 1, 2020
Unprompted review
Make Water Pure logo

Reply from Make Water Pure

Thank you for your lovely review!

Rated 5 out of 5 stars

6 litre distiller

Bought a 6litre distiller from make water pure, came the next day, well packaged and with clear instructions. My mate saw how much poisons were filtered out from the tap water and decided to buy one also, I used the referral scheme and received my reward the same day. Fantastic customer experience.

November 17, 2020
Unprompted review
Rated 1 out of 5 stars

Great idea I liked the sound of it so I…

Great idea I liked the sound of it so I bought one after 3 weeks broke down fan stopped and the off on button fell of so I contacted them and they told me they would send some one around to pick it up so far no problem, after 2 weeks my machine was returned fixed well I thought so the off on button glued back in but the fan was not fixed to be honest I thought I should of had a new one not fixed anyway contacted the guys again and they where quite rude with me and they picked up again and another 2 weeks it returned, with in 2 weeks the on off button fell of again so I glued it in my self as I didn’t want to deal with these guys again after the machine had already been away to be fixed 2 times and they where rude to me !! The button fell of so many times that I gave up with it
My 2nd problem with the machine even though the machine filters all the rubbish out of the water it does something else to the water it takes the ph out of the water I was putting water in the machine with a high ph above 7.5 and it was coming out of the machine after filtering at under 6.3 not good waste of money it’s now in the bin

November 10, 2020
Unprompted review
Rated 5 out of 5 stars

Customer service excellent

Customer service excellent, helped me with all my questions. I have just had a operation, want maximum healing, water is a must to healing why not have the very best water.you deserve it!
I have now cancelled my bottled water delivery, as purifying my own water.will not only be cost effective..but will enhance my own health.and if you do not have your own health, you do not have your wealth.
What a genius fantastic easy way to ensure hydration is of the only best quality!!
Thank you so much
And cheers!!

September 17, 2020
Unprompted review

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