Rang MakingMusic and spoke to friendly advisor (Catherine) without having to go through endless options and dire music. She provided plenty of sensible advice and followed that with a very detailed e... See more
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Review summary
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The advice received from Making Music was exceptional. Our orchestra was involved in a most unfortunate incident which could have caused us great problems. The support and advice from Making Music was... See more
The Making Music staff have always been extremely helpful and very efficient. They have been easy to contact and quick with their responses. They are the definite ‘go to’ organisation when you need... See more
Spoke with Tom who was very approachable and helpful All my questions were speedily answered So pleasant to interact with another human - sadly a rapidly vanishing facility today
Company details
Written by the company
Making Music is the UK’s membership organisation for leisure-time music, with around 3,850 groups representing around 228,000 music makers across the UK. We are dedicated to empowering everyone, whatever their background or experience, to come together in their community to make or present music.
Contact info
United Kingdom
- makingmusic.org.uk
4.7
Excellent
128 reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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The information on the website was very…
The information on the website was very clear and the additional advice that was offered was also very helpful.
July 4, 2025
I had a tricky situation to deal with…
I had a tricky situation to deal with and the team at Making Music were very helpful and provided a wide range of useful information to help in our decision making
July 10, 2025
Fast response to questions
Super fast personal response to a question that I posted in the chat.
The answer provided was detailed, and links to the appropriate part of PRS website also given.
Great job 👍
June 27, 2025
Super efficient fast and helpful …
Super efficient fast and helpful response to query.
Marvellous to speak to a real person without having to wait for the phone to be answered! THANK YOU!
June 23, 2025
Very helpful and understanding during…
Very helpful and understanding during the process of handling the application for charitable status. Prompt replies to queries, especially Catherine.
June 23, 2025
Cant fault service or support at all
Whatever the question or issue you can always speak to someone and they can usually answer things there and then. Any small development glitches are fixed and you get great timely updates.
We have been with them as a platform for a couple of years and cannot fault them.
June 10, 2025
Charitable status
Great organisation. Very comprehensive and helpful replies given freely re my query on charitable status for our choir. Their website also contains a lot of good info. Well set up with questioner in mind rather than just a ‘standard’ offering
June 10, 2025
Excellent IT support for Making Music Platform
Very helpful phone call with Benoit from the Making Music Platform team yesterday (as well as many other days!), helping resolve a few issues that were still outstanding after we moved our choir website and main information-sharing functions onto the platform. The support we have had is much appreciated.
June 18, 2025
Very helpful and timely response for…
Very helpful and timely response for website support
June 10, 2025
I spoke to a very helpful person who…
I spoke to a very helpful person who gave me all the information I wanted
May 30, 2025
A great resource to click in to
A great resource to click in to, extremely well supported by a team who either answer your query there and then, or get back to you with information in a timely manner. It's a win-win-win for any part-time group especially.
June 6, 2025
My inquiry was answered promptly
My inquiry was answered promptly, fully and satisfactorily
June 3, 2025
Great help- very informative and…
Great help- very informative and supportive. Excellent working with Benoit.
June 2, 2025
Great for our Choir
I really enjoy being using Making Music. As an organisation, it is clear that you are focused on enabling our choir to be great!
June 2, 2025
Great help with MM Platform
Benoit has been fantastically helpful, patient and kind in helping me set up the new website for Gower Chorale. It's been very reassuring knowing he is on the end of the line!
June 2, 2025
My request was dealt with in a friendly…
My request was dealt with in a friendly manner quickly and efficiently.
May 23, 2025
Very happy with service
Simple process to change insurance level. Very polite lady I spoke to.
May 29, 2025
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