Makin Mattresses  Reviews 280

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

As a long term customer over 25 years you excelled again. A mattress custom made in October 2025. Some issues started to appear 1 week ago. Spoke with Rose at Regency Park. SA .Who has done... See more

Company replied

Rated 5 out of 5 stars

Ordered on line , communicated by email and phone which was informative and friendly. Mattress was delivered in timely way once Covid restrictions lifted.The deliverers were friendly, helpful and info... See more

Company replied

Rated 4 out of 5 stars

Very easy to navigate website that makes it easy to compare and purchase products. Great that the is local support for this locally made product. Would be great to have an option to select feet over... See more

Company replied

Rated 5 out of 5 stars

We had the best experience with "Makin Mattresses". Their website is easy to navigate and accurate. Delivery was on time, friendly staff who handled the Mattresses with care. After discovering a... See more

Company replied

Company details

  1. Bed Shop

Written by the company

With over 45 years of mattress manufacturing in Australia, Makin Mattresses knows how to make a mattress to suit your needs and budget.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Having ordered a new bed for my…

Having ordered a new bed for my grandson, on delivery I realised I had ordered a single and not a king single. The delivery guys where really helpful and arranging to take the single back and help my daughter organise the right size which was then delivered a couple of days later. Everyone was so helpful to correct my mistake. Thank you

February 14, 2022
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Reply from Makin Mattresses

Thanks for the review Sarah so glad a little hiccup was sorted out smoothly for you.

Rated 4 out of 5 stars

Excellent service

Excellent service. My only criticism is with the online shop. I selected collect, but then the site kept indicating that I had not completed the shipping details, but the shipping details fields did not display.

February 14, 2022
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Reply from Makin Mattresses

Hey Brad, Thanks for your review and feedback. I'll take a look at the user experience of the check out stages.

Rated 5 out of 5 stars

everything went smoothly

Everything from buying to the delivery of the mattress went smoothly.

February 7, 2022
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Reply from Makin Mattresses

Thanks for your review Fiona

Rated 5 out of 5 stars

The website was really easy to use

The website was really easy to use. The delivery was prompt. Only slept on the new mattress for 1 night so far and we love it. Very comfy.

February 1, 2022
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Reply from Makin Mattresses

Thank you for your feedback Lea

Rated 5 out of 5 stars

Amazing Service

From the initial ease of using the website, to the fantastically helpful Nundah, Brisbane store on the phone. Mattress delivered almost immediately by friendly chaps. What a great bunch of people to be dealing with! The mattress is just what I wanted.

January 27, 2022
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Reply from Makin Mattresses

Thank you for your wonderful review and feedback.

Rated 5 out of 5 stars

Service and delivery were flawless

Service and delivery were flawless. Sales staff and the delivery men were fantastic. Polite, efficient and helpful. They were also really considerate given our house is mid Reno and a shambles!

January 20, 2022
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Reply from Makin Mattresses

Thanks for your wonderful 5 Star review.

Rated 5 out of 5 stars

Superb Quality Mattress and Base

After throughly reading all information on the Nundah website I phoned Sue at this branch. She had superior knowledge of stock and personal requirements and I confidently placed my order. The mattress and base with 4 draws was ordered Friday and delivered and set up Tuesday. I had forgotten how a quality mattress should feel as my previous ensemble was 17 years old. The 2 delivery men were punctual efficient personable and careful. I can highly recommend this Australian Mattress Manufacturing Company for all bedding needs. Jann N

January 11, 2022
Unprompted review
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Reply from Makin Mattresses

Thank you Jann

Rated 5 out of 5 stars

Such a great company to deal with

Such a great company to deal with. After already being in store for a mattress last year, we knew exactly what we wanted this time around for our son. We ordered early one morning, we received a phone call that afternoon confirming our order and letting us know the delivery window for the next day.

The delivery guys were wonderful. We were one of the first drops. They had the mattress out of the truck ready before they knocked on the door. We were able to bring it straight in. Too easy!

We love the mattresses and will definitely buy from them again.

January 10, 2022
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Reply from Makin Mattresses

Thank you for your great review Brenda

Rated 5 out of 5 stars

Would recommend

Fast service received my mattresses in two days, great customer service and delivery guys were polite and helpful

January 7, 2022
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Reply from Makin Mattresses

Thank you Carmen for your review

Rated 5 out of 5 stars

Excellent service

It seems odd to write a review to say that the whole transaction was easy,as that’s what it should be anyway! Far too often businesses make it hard to get a deal done, not so makin mattresses. Thank you for such a seamless & fast mattress order and pick up. Your staff are a credit to you. Well done. Let’s hope the mattress is as good as your service.

January 7, 2022
Unprompted review
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Reply from Makin Mattresses

Thanks for your wonderful review Tim. Glad to hear you were impressed with our service.

Rated 5 out of 5 stars

Excellent service

Excellent service. Returned all enquiry calls promptly and professionally. Delivered our bed when they said they would. No delays.

January 4, 2022
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Reply from Makin Mattresses

Thanks Michelle for your review

Rated 5 out of 5 stars

Easy to order

Easy to order, delivered the next day and perfectly what was needed. Thank you.

January 4, 2022
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Reply from Makin Mattresses

Thanks Tor for your review.

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