Makin Mattresses  Reviews 280

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

As a long term customer over 25 years you excelled again. A mattress custom made in October 2025. Some issues started to appear 1 week ago. Spoke with Rose at Regency Park. SA .Who has done... See more

Company replied

Rated 5 out of 5 stars

Ordered on line , communicated by email and phone which was informative and friendly. Mattress was delivered in timely way once Covid restrictions lifted.The deliverers were friendly, helpful and info... See more

Company replied

Rated 4 out of 5 stars

Very easy to navigate website that makes it easy to compare and purchase products. Great that the is local support for this locally made product. Would be great to have an option to select feet over... See more

Company replied

Rated 5 out of 5 stars

We had the best experience with "Makin Mattresses". Their website is easy to navigate and accurate. Delivery was on time, friendly staff who handled the Mattresses with care. After discovering a... See more

Company replied

Company details

  1. Bed Shop

Written by the company

With over 45 years of mattress manufacturing in Australia, Makin Mattresses knows how to make a mattress to suit your needs and budget.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Awesome service! Above and beyond

Awesome service. I love the 4 draw king base and incorrectly ordered a super king head board. The team helped me confirm my original bed base size and made the correct one in record time. THANKS MAKIN Mattresses

December 24, 2021
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Reply from Makin Mattresses

Thank you Tim for your wonderful review

Rated 5 out of 5 stars

Refreshingly easy process end to end.

Refreshingly easy process end to end.
Purchased this for our guest bedroom online,
perfect for the space & the drawers under the bed are the perfect spot to store spare bedding for the room.

December 16, 2021
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Reply from Makin Mattresses

Thank you for your wonderful review Kate. It's great to hear you are happy with bed base, you're right those drawers are so handy.

Rated 5 out of 5 stars

The best Product I have ever purchased

Thank God I finally found something made in Australia.
I'm not too fond of the imports from China.....cheap and nasty.
However, at Makin Mattresses, I had received outstanding service and the best product on the Australian market.
It reminds me of Europe.

December 7, 2021
Unprompted review
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Reply from Makin Mattresses

Thanks for your wonderful review AJ. We certainly are Australian made and proud of it.

Rated 4 out of 5 stars

Happy with the quick service and…

Happy with the quick service and delivery last week.
I wanted to purchase an Australian made mattress and that's why I contacted Makin Mattresses.

December 5, 2021
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Reply from Makin Mattresses

Thank you Sue

Rated 4 out of 5 stars

Straight forward purchase without all the fuss of the big retailers!

Very easy to navigate website that makes it easy to compare and purchase products. Great that the is local support for this locally made product. Would be great to have an option to select feet over castors. The ad implies that there is a choice however, there was no aftersales confirmation and castors arrived in the end.

Edit: Thanks for getting in touch Kate and arranging for some feet to be sent out. Completely unexpected and really appreciated, thank you!

December 5, 2021
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Reply from Makin Mattresses

Hi Daniel
Thank you for your review. I have asked the Canberra store to reach out to you so that we can send you the feet you're after via courier today. Thanks, Kate

Rated 5 out of 5 stars

Service was excellent particularly when…

Service was excellent particularly when I added extra to the order. Delivered on time as planned. Overall very happy with the product and service.

December 5, 2021
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Reply from Makin Mattresses

Thank you for your review Ian

Rated 5 out of 5 stars

Great service

Great service, mattress was unpacked and placed in the bed and is comfortable

November 28, 2021
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Reply from Makin Mattresses

Thanks for your review Karen.

Rated 5 out of 5 stars

Makin Mattresses offers exceptional…

Makin Mattresses offers exceptional service. I ordered the incorrect product and wasn't home when it was delivered. I phoned Makin mattresses and within 2 hours, the beds single beds had accidentally ordered were picked and the queen beds I wanted were delivered. Nothi8ng was too much trouble and the staff were amazing.

November 26, 2021
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Reply from Makin Mattresses

Thanks, that's great to hear Sim.

Rated 5 out of 5 stars

Easy on-line purchase

Easy on-line purchase. Delivery communication was excellent. The delivery was punctual and the guys were great.

The mattress feels fantastic. Well made and good value. Excellent experience overall.

November 22, 2021
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Reply from Makin Mattresses

Thanks for your review Daniel

Rated 5 out of 5 stars

Good service

Good service. Good range. Very happy.

November 19, 2021
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Reply from Makin Mattresses

Great to hear. Thanks for you review

Rated 5 out of 5 stars

Thank you Jacklina K at the Thomastown Store

It is so very hard to chose a mattress to suit us as we can only go by what we are told by assistants at the store so when I looked at the Bellissimo mattress and watched the video of how it is made, I was very impressed. I ordered my Duet Bellissimo mattress fro Jacklina K at the Thomastown store, she was very helpful in guiding me through the range. Very happy and had a good sleep on a mattress that felt like I was sleeping on a cloud. Thank you Jacklina for your guidance.

November 15, 2021
Unprompted review
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Reply from Makin Mattresses

How wonderful to hear! Thank you for your review Charles.

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