As a long term customer over 25 years you excelled again. A mattress custom made in October 2025. Some issues started to appear 1 week ago. Spoke with Rose at Regency Park. SA .Who has done... See more
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Ordered on line , communicated by email and phone which was informative and friendly. Mattress was delivered in timely way once Covid restrictions lifted.The deliverers were friendly, helpful and info... See more
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Very easy to navigate website that makes it easy to compare and purchase products. Great that the is local support for this locally made product. Would be great to have an option to select feet over... See more
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We had the best experience with "Makin Mattresses". Their website is easy to navigate and accurate. Delivery was on time, friendly staff who handled the Mattresses with care. After discovering a... See more
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Company details
Written by the company
With over 45 years of mattress manufacturing in Australia, Makin Mattresses knows how to make a mattress to suit your needs and budget.
Contact info
4.4
Excellent
280 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Makin Mattresses
Thank you for this wonderful review Ian
Bought my mattress from South Brisbane…
Bought my mattress from South Brisbane and absolutely love it. Just perfect in my opinion. The salesperson was highly knowledgeable and friendly and responded very quickly to my questions. Fantastic mattress quality and very happy to pay the price. Well done team. Any future mattress purchases I have will be with you. Thanks again. Regards Ross Hine.
November 15, 2021
Unprompted review
Reply from Makin Mattresses
Thanks Ross, wonderful feedback.
Great mattress at a great price with…
Great mattress at a great price with excellent service and all from a local company. Can't get better than that.
November 11, 2021
Reply from Makin Mattresses
Thank you for your review Darren
Always excellent service
November 11, 2021
Reply from Makin Mattresses
Thanks Amanda for your review and feedback
Reply from Makin Mattresses
Thank you for your review Kate
Five starts
Five starts, easy to order online, online descriptions were very accurate and my mattress was delivered within a couple of days.
The delivery people were lovely and respectful and helped me take the old mattress off and put my new one on the base for me.
The mattress is off high quality and my back is no longer sore. Thank you 😊
November 8, 2021
Reply from Makin Mattresses
Thanks Amanda - fantastic to hear all your feedback.
Reply from Makin Mattresses
Thanks for the review
Reply from Makin Mattresses
Thanks Chris - great to hear
Reply from Makin Mattresses
thanks John!
Fantastic
Fantastic experience from ordering to delivery. Excellent communication and I love the fact it's a local company too.
October 28, 2021
Reply from Makin Mattresses
Thank you for your 5 star review
Reply from Makin Mattresses
Thank you Clinton
Reply from Makin Mattresses
Thanks Susie
We had a very informative sales person…
We had a very informative sales person and was so very helpful with explaining everything to us that we asked, and also the information that he could tell us.
We are very pleased with the mattresses and pillows that we purchased.
Your employee needs to be congratulated for his mannerism throughout the whole dealing with him!
October 24, 2021
Reply from Makin Mattresses
Thank you for your 5 Star review Sandra
Quick and simple ordering process…
Quick and simple ordering process follow up phone call with delivery details almost with in the hour .
Notification the day before on time of delivery.
And great quality mattress .
Great customer service would recommend the product and the canberra store
October 21, 2021
Reply from Makin Mattresses
Thank you for your review Adam
The Siesta plus mattress I purchased…
The Siesta plus mattress I purchased for my son was reasonably priced, is comfortable and well made. Ordering online was easy and delivery was prompt. My only issue was I discussed with Makin’s office staff that the mattress be delivered at a specific time to ensure the courier can get access to our property. On the day the courier phoned to tell me he was delivering it early and denied being told by the office of my delivery requirements.
October 21, 2021
Reply from Makin Mattresses
Apologises for the miscommunication regarding the delivery service. We are glad you are happy with the mattress.
Mattresses are great
Mattresses are great. Would have liked some consultation about delivery times as it was only by fluke they arrived at a suitable time
October 17, 2021
Reply from Makin Mattresses
Thanks for the feedback Alexandra. I will discuss with the store about the delivery communication.
Reply from Makin Mattresses
Thanks for your 5 star review Nim
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