The items were exactly like described on the website. Beautiful silver charms! Delivery at our doorstep was sooner than we expected. Navigating the website was easy, though it took some time to g... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ecco la traduzione in inglese britannico: I purchased some charms. The items arrived in good order, well packaged. They are free from defects and the photos on the website were accurate. They are... See more
Company replied
This is the second sterling silver locomotive pendant I've purchased from this Maldon Jewellery Co. and I love it! It's very detailed and of high quality, I'm delighted to have found such a beautiful... See more
Company replied
Highly recommended. I’ve bought about 10 charms from here now and they’re gorgeous. There’s such a vast range available that it’s hard to choose and I’m sadly running out of room on my bracelet for m... See more
Company replied
Company details
Written by the company
Thousands of sterling silver charms in stock. Silver crosses. Necklaces. Bracelets. Earrings. Pendants. Brooches and much much much more......
Contact info
Tan Y Gofer, Sarn, LL53 8EU, Pwllheli, United Kingdom
- 01621 483 202
- maldonjewellery@gmail.com
- maldonjewellery.co.uk
4.9
Excellent
508 reviews
Asks customers to review
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Excellent service
July 11, 2024
Reply from Maldon Jewellery Co
Hello,
thank you very much for the 5 stars.
Once again, Trustpilot has obscured your details, so I cannot see what you purchased, but I do thank you for the order and hope to help again in the future.
Kind regards Simon
Have purchased necklace chains and…
Have purchased necklace chains and charms, they are detailed and well made.
Always receive beautiful products, arriving quickly and always well packaged.
July 25, 2024
Unprompted review
Reply from Maldon Jewellery Co
Thank you so much for the kind words and the 5 stars.
For some reason, Trustpilot won't show me who you are but I am glad you are happy with everything.
Once again, please let us know if we can ever help at all.
Kind regards SImon
Reply from Maldon Jewellery Co
Hello and thank you so much for the review and stars.
I have to admit, I think that's the first time I have seen "Decent Admin" in a review. B-)
But, if you're happy then I am happy too.
I just took a look at all the orders you have placed too.
Thank you so much.
Under that email address, they seem to go back to 2017.
Anyway, if we can ever assist then please send us an email.
Kind regards Simon
Reply from Maldon Jewellery Co
Thank you so much for the review and the messages, pre order.
I am slowly trying to adapt the website so that you can select the fitting from the product page but it appears to be more of a challenge than I realised!
So in future, you should be able to select Pandora fitting or Thomas Sabo fitting etc.
Anyway, many thanks again
Kind regards Simon
Quick response to email
Quick response to email, charged the minimum for postage, and as described
June 10, 2024
Reply from Maldon Jewellery Co
.......and a hello to you in NZ.
I wish we could make the postage even less but it's going up at least once a year with Royal Mail.
Thank you again for the reviews and please let us know if we can ever help.
Kind regards Simon
Reply from Maldon Jewellery Co
Hello,
fantastic to hear from you over there in Switzerland. I hope all is well with you.
Thank you again for the reviews and please let us know if we can ever assist in the future.
Kind regards Simon
Fast shipping
Fast shipping, safe packaging, excellent quality and friendly communication.
June 3, 2024
Reply from Maldon Jewellery Co
And a great big thank you to you, once again.
I was trying to keep up with the number of orders you have placed, but they now go off my screen!
Thank you so much for the photos of the creations you make.
I still haven't gotten around to putting them on our maldonjewellery blog, but I will in time!
Once again thank you and please forward any new creations you have made.
Kind regards Simon
Reply from Maldon Jewellery Co
Hello,
thank you very much for the review and the stars.
It's lovely to hear that you are so happy with everything.
I do wish you well and please let us know if we can ever be of help in the future.
Kind regards Simon
Reply from Maldon Jewellery Co
Google Vertalen
Hallo voor jou in Nederland. Ik hoop dat het goed gaat met je.
Bedankt dat u de tijd heeft genomen om de recensie en vooral de 5 sterren achter te laten.
We hebben een aantal verschillende treinbedels, dus als je een liefhebber bent, hebben we stijlen van Stephenson's Rocket zilveren bedel tot locomotieven en nog veel meer!
Hoe dan ook, nogmaals bedankt en laat ons weten of we ooit kunnen helpen.
Vriendelijke groeten Simon
====
Google Translate
Hello to you in the Netherlands. I hope you are well.
Thank you for taking the time to leave the review and especially the 5 stars.
We have a number of different train charms so if you are an enthusiast we have styles from Stephenson's Rocket silver charm to Locomotives and beyond!
Anyway, thank you again and let us know if we can ever assist.
Kind regards Simon
Lovely charm
Lovely charm, communication was as expected and fast delivery. Would recommend and order again.
May 7, 2024
Reply from Maldon Jewellery Co
Hello,
thank you for taking the time to leave a review and I am glad you are happy. The charm you ordered always makes me smile when I pack them.
I wonder what has happened to make a person buy the charm. A calamity, a DIY job gone wrong or something else.
If you want to, and appropriate, it would be great to hear.
Take care
Kind regards SImon
Beautiful charm
Beautiful charm. Website easy to use. Fast delivery and well packaged. Thank you.
May 3, 2024
Reply from Maldon Jewellery Co
Thank you so much for the review and of course the stars!
I am glad you found the website easy to use. It is a lot better since the update, but of course could always be better.
I am also happy you used the FREE soldering service with the lobster clip and should keep the charm a lot safer now the connecting ring is soldered.
Many people use this to have a Pandora fitting attached to our 5000+ charms.
Thank you again
Kind regards Simon
a lucky charm
I lost a lucky charm that I had worn for years and thought it was too obsolete to ever see one again but you had one and I am happy again. Thanks.
April 25, 2024
Reply from Maldon Jewellery Co
B-)
Hello,
thank you so much for the review and stars.
This is a more unusual style aircraft so I am glad we could help you. That manufacturer has been around for many many years so it is likely the original may have been made by the same company.
I hope you keep this one for a good many years to come but if you do ever need a variety of aircraft then we have many from Biplane silver charms to space shuttle charms as well as Concorde silver charms!
Take care and please let us know if we can ever assist.
Kind regards SImon
Excellent range of charms
Excellent range of charms, bracelets, which arrived quickly. Quality is very good & communication is excellent. Their website really doesn't do them justice!
May 15, 2024
Unprompted review
Reply from Maldon Jewellery Co
B-)
Thank you so much for the kind words.
It was lovely to communicate with you and hopefully the two silver charm bracelets we supplied were what you were hoping for. As mentioned we attached the charms so they were relatively evenly spaced and in the order that you requested, as well as being soldered / micro welded for extra safety.
Thank you again.
Kind regards SImon
Reply from Maldon Jewellery Co
B-)
Thank you for the review and the stars.
It's lovely to hear when customers are happy with their charms and get what they want.
Nice also to hear it was easy to order.
We do try with the website but it's sometimes tricky to navigate, so if anyone has any issues with the website then please let us know so we can try to sort them out.
Thank you again and take care
Kind regards Simon
Reply from Maldon Jewellery Co
Thank you so much for the 5 stars and review. It's always nice to know that customers are happy and pleased with their charms. Also, I am glad they got to you promptly, it's the one thing we cannot control!
Thank you again
Kind regards Simon
Reply from Maldon Jewellery Co
Hello,
thank you for the review and stars.
We do try to ensure that what you are buying is what you get. The multiple photos of the products don't always give a full picture, so I am glad you are happy.
Take care and let us know if we can ever help
Kind regards Simon
Reply from Maldon Jewellery Co
Hello to you and thank you for the kind words and review.
Also, thank you for the orders you have placed so far.
If we can ever be of help then please reach out.
Kind regards SImon
Returned a duplicate item
Returned a duplicate item, and requested a replacement this was dealt with quickly. Would definitely recommend
April 2, 2024
Unprompted review
Reply from Maldon Jewellery Co
Hello,
I am glad everything worked out well.
There's nothing worse than when the recipient of a gift has to reluctantly tell you that they already have the item.
However, I would prefer that they are then able to get something that they will want to keep rather than hanging on to the original for politeness' sake!
Anyway, all's well that ends well.
Take care and thank you for the review.
Kind regards Simon
Perfection personified in a silver charm.
Perfection personified in a silver charm. Communication and postage delivery superb, a very happy person here.
AAA+++
March 14, 2024
Reply from Maldon Jewellery Co
B-)
Thank you for the stars and the glowing review!
I just took a look at who you were and our conversation.
I don't think the Welsh would agree that I'm Welsh!! Especially with my VERY limited Welsh phrases that I manage to get wrong most of the time.
I tried to say Good Afternoon to our postie the other day, in Welsh. He shook his head, laughed and corrected me.
I'll get there one day!!
Take care
Kind regards Simon
Reply from Maldon Jewellery Co
"Lovely Product"
Well, what a lovely customer.
It's always nice to hear from customers and their comments, so, thank you for the stars.
Take care and please let us know if we can ever help in the future.
Kind regards
Simon
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