My wife and I enter a raffle draw roughly 2 to 3 times each month. We never win, not yet anyway, but we like the transparent way they manage the draws and the fact they encourage feedback, and listen... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We visited Watches of Wales in Pontyclun to obtain a valuation for probate. We were met by Paul who immediately put us at ease. His knowledge and enthusiasm was combined with a friendly and helpful... See more
Company replied
Easy booking appointment online. Paul is welcoming and provided a no nonsense and honest valuation of jewellery and paid cash there and then. A well liked and respected business owner in the local... See more
Company replied
Via a competition run by Watches of Wales, I’m a very lucky winner, and now owner of a Rolex, Datejust Watch. To enter is very straightforward via their app, with what I always considered good od... See more
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Company details
Written by the company
Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Meanwhile, Gold Buyer Wales provides secure, competitive and fully-insured purchasing of gold, silver, jewellery, antiques and precious metals. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.
We sell quality as standard
Written by the company
- With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
- Fair and transparent draws
- Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
- We pay the best prices for gold
- Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.
Contact info
Unit 12B & 12C Junction Industrial Estate , CF72 9ES, Pontyclun , United Kingdom
- 029 2023 3691
- customerservice@watchesofwales.co.uk
- watchesofwales.co.uk
The Home of Luxury Competitions
4.9
Excellent
405 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Selling goods
It was easy to book an appointment online to sell goods. They was very friendly and professional. Fair price offered and it was a no fuss process. Overall great customer experience and would happily use again👍
May 1, 2026
Unprompted review
Easy to use website
Easy to use website. With Apple pay right there where you need it.
April 29, 2026
Reply from Watches of Wales
Hey Carl
Thanks for the great feedback! Glad you’re finding the site easy to use and that Apple Pay makes it even smoother for you 👍
All the best, The WOW Team
Easy interface
Easy interface, fantastic comp. Love the company. Jordan does an absolutely fantastic job and I can’t recommend him and the company more.
April 29, 2026
Reply from Watches of Wales
Hey Charlie
Thanks so much for the kind words! We’re really glad you’re enjoying the comps and the experience. Jordan appreciates the shoutout, best of luck in the next draw!
All the best, The WOW Team
Great opportunities
Well established store offering you to win the watches out of our reach!
April 26, 2026
Reply from Watches of Wales
Thanks Mark
We’re glad you’re enjoying the opportunities, it's all about giving people the chance to win watches that might otherwise be out of reach.
And yes, we’ve got a fair few years under our belt now, so it’s great to see that coming across. Best of luck in the draws ahead!
All the best, The WOW Team
Easy to place order
Easy to place order, only criticism is no email to inform who had one. Very fast to email to inform me of next draw. Other sites email you with winners name, winning ticket number etc
April 26, 2026
Reply from Watches of Wales
Hey Phil
Thanks for your feedback, we really appreciate it!
Just to clarify, we share all winner details publicly via our website, social channels, and live draw videos, including the winner’s name and ticket number, so everything is fully transparent for everyone to see.
That said, we appreciate your point regarding email notifications and have noted it as part of our ongoing improvements. Thanks again for your support and best of luck in the next draw!
All the best, The WOW Team
Exceptional Service
I recently purchased a 'Chanel Shoulder Bag Boy' for my wife and I couldn’t be happier with both the product and the overall experience.
From the outset, everything was straightforward. The ordering process was smooth and professional and the bag arrived promptly, beautifully packaged and exactly as described.
The company’s attention to detail and customer service is exceptional. It’s clear they take pride in what they do.
Both my wife and I are extremely pleased with the purchase and would absolutely recommend this company.
THANK YOU Paul. Above and beyond. So appreciated...
April 24, 2026
Unprompted review
Reply from Watches of Wales
Hey Brett
Thank you for such a thoughtful review! We’re delighted to hear that both you and your wife are so pleased with the Chanel Boy bag and the overall experience met with your expectations.
Paul really appreciates the kind words, he loves going above and beyond.
Thanks again for your recommendation, and we hope to help you again in the future!
All the best, The WOW Team
Bought a lovely watch from these lads…
Bought a lovely watch from these lads and always do the raffle 🙌🏼
April 26, 2026
Reply from Watches of Wales
Hey Chris
Thanks for the great feedback! We’re glad you’re enjoying your watch and love that you’re getting involved in the competitions too 🙌🏼 Best of luck in the next one!
All the best, The WOW Team
Reply from Watches of Wales
Thanks Paul
Appreciate your feedback a lot.
All the best, The WOW Team
Easy to use website.
April 22, 2026
Reply from Watches of Wales
Hi Phil
Thanks for this feedback, ease of use is one of our top priorities ☺️
All the best, The WOW Team
Always a good experience
Always a good experience! Jordan is such a good ambassador for Watches of Wales. Hoping to win again someday, but the great thing is the odds are always good compared to other web competitions. Only 500-1200 tickets for each prize. Cant fault them!
April 12, 2026
Reply from Watches of Wales
Hey Karen
Thanks so much for the kind words! We’re delighted to hear you’ve had consistently great experiences with us. Jordan will really appreciate the shoutout, he’s a big part of what makes everything run so smoothly.
Best of luck in the draws ahead, we’ll be rooting for you to land another win soon!
All the best, The WOW Team
Reply from Watches of Wales
Hi Ken
Thanks for this feedback, we aim to please so it's great to hear this.
All the best, The WOW Team
Reply from Watches of Wales
Hey Rob
Thanks for the feedback, always appreciated.
All the best, The WOW Team
Reply from Watches of Wales
Dear Christopher
Thanks for this feedback, we keep the instructions simple because we know that is what our customers want, so it's great to hear.
All the best, The WOW Team
Fantastic customer service and…
Fantastic customer service and fantastic competitions ..
April 19, 2026
Reply from Watches of Wales
Hey Paul
Customer service is a top priority for us, there’s no compromise on that, and thanks for your kind comments on the competitions.
All the best, The WOW Team
Reply from Watches of Wales
Thank Simon
Glad you’re enjoying the variety, we’ve got plenty more to come!
All the best, The WOW Team
Reply from Watches of Wales
Hey Angelo
Yes, every ticket purchased is a chance to win, good luck to you!
All the best, The WOW Team
I have been entering WoW competitions…
I have been entering WoW competitions for a few months now, admittedly I have been extremely lucky as I have only entered a handful of competitions in that time and I have just won a Rolex GMT II with two tickets purchased. Cannot believe it honestly! The watch has since arrived, packaged well, exactly as described and is stunning! I have been playing lots of other comp sites for years and never won a thing, like I say extremely lucky in this instance, but as they say “you’ve got to be in it to win it” The odds at WoW are very good. Buying tickets is very simple, draws are held on instagram 10am following the day after the draw has closed. I like is how swift the draws are, straight to the point, only suggestion would be showing off the watch a little before the draw. Overall I cannot recommend them enough, get buying your tickets and good luck !
April 15, 2026
Unprompted review
Reply from Watches of Wales
Hi Matthew
Thanks so much for the amazing review, we really appreciate you taking the time to share your experience!
Huge congratulations again on winning the Rolex GMT II, what an incredible result from just a couple of tickets but thanks for taking part in all the comps you have entered to date! We’re glad to hear everything arrived safely and exactly as expected.
It’s great to know you’ve found the process simple and the draws clear and efficient, that’s exactly what we aim for. We also really appreciate your suggestion about showcasing the watch more before the draw; that’s something we’ll definitely look at improving.
Thanks again for your support, and best of luck in the next one!
All the best, The WOW Team
Reply from Watches of Wales
Hey Paul
Thanks for your kind feedback.
All the best, The WOW Team
Reply from Watches of Wales
Hey Rhys
Yes, the odds are good, we've got lots of happy winners, hopefully you'll join the winners club soon!
All the best, The WOW Team
Just want to say a massive thank you to…
Just want to say a massive thank you to Paul for all his support and expertise in valuing a watch and jewelry for probate - quick, friendly and professional.
April 1, 2026
Unprompted review
Reply from Watches of Wales
Hi Tom
Paul said you are very welcome, he was happy to help and if you need any further assistance in the future, please don’t hesitate to get in touch.
All the best, The WOW Team
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