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Watches of Wales Reviews 

606
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff for providing exceptional service and guidance during luxury watch purchases and professional valuations. Consumers also highlight the fantastic, transparent competitions offering incredible timepieces and high-end prizes at very fair and competitive odds. Buyers consistently describe the website as easy to navigate, making the entire purchasing journey smooth and enjoyable from start to finish. Some reviewers were not happy with their lack of luck, noting disappointing losing streaks or never winning despite entering multiple draws regularly, though they still acknowledged the overall fairness of the events.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible opportunity to win high-end luxury... See more

Competition

Users describe positive interactions with competition, highlighting that the events are fair, transparent,... See more

Staff

People report positive experiences with staff, highlighting that team members are extremely knowledgeable,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how transparent and straightforward... See more

Service

Consumers find service to be positive, highlighting trustworthy, reliable, and straightforward interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing competitions, I was fortunate enough to win an amazing watch but chose to take the alternative cash prize which was substantial. The money was sent over straight away without a prob... See more

Company replied

Rated 5 out of 5 stars

Great new competition format with 3 prizes, these guys are open, transparent and always approachable and take on board feedback. We usually buy a ticket, for this draw we've bought 5. Wish them every... See more

Company replied

Rated 5 out of 5 stars

Great customer experience, fantastic competitions to win great watches and other prizes at a fraction of the cost to buy if you are lucky enough to get your ticket number to come in. The odds are fant... See more

Company replied

Rated 5 out of 5 stars

An amazing chance to win stunning watches and other high-end prizes – it really doesn’t get better than this! Highly recommend Watches of Wales to anyone who loves quality, excitement, and the thrill... See more

Company replied


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.

We sell quality as standard

Written by the company

With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
Fair and transparent draws
Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
We pay the best prices for gold
Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.

Contact info

Promotion box for Watches of Wales

The Home of Luxury Competitions

Visit our competitions page to see our latest prizes!

4.9

Excellent

TrustScore 5 out of 5

606 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(606)

470 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Full Gold Skydweller.

The buying journey via Jordan and Paul was second to none, their combined experience and willingness to offer advice on potential purchases was exemplary.

AD prices are notoriously high but it is refreshing to see a company offering watches at real world prices.

I am already looking for the next watch on my wishlist and will only be buying through WoW....

July 16, 2026
Watches of Wales logo

Reply from Watches of Wales

Hi

Thank you so much for the fantastic review! Jordan and Paul are really pleased that they made your buying journey such a positive experience.

We’re proud to offer honest advice and real-world pricing, and it means a lot to know you’ve chosen Watches of Wales for your next purchase.

We’ll be looking forward to helping you find the next piece on that wishlist! ⌚️

Thank you again, your review is hugely appreciated.

All the best, The WOW Team

Rated 5 out of 5 stars

Easy process to enter

Easy process to enter, It would be lovely to win one of those fabulous watches .

August 22, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Scott

Good luck in any of the completitions you enter, always 🍀

All the best, The WOW Team

Rated 5 out of 5 stars

Nice and easy to enter

Nice and easy to enter

August 23, 2026
Watches of Wales logo

Reply from Watches of Wales

Hi John

Great to hear this kind of feedback, thank you 🙏🏼

All the best, The WOW Team

Rated 5 out of 5 stars

Very easy to enter

August 22, 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Jerry

Thanks for taking the time to leave us some feedback ☺️

All the best, The WOW Team

Rated 3 out of 5 stars

Would have given more if I'd won also…

Would have given more if I'd won also wasn't easy to find the draw on Instagram

August 18, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Rob

Firstly, thank you for participating in the draw.

We are sorry to hear you had trouble locating the live draw on our Instagram page. We make our competitions as accessible as possible, and we save all live broadcasts directly to our profile so entrants can verify the results at any time.

While we completely understand the disappointment of not winning, we do feel a 3-star review based purely on the outcome of a random draw is a entirely unfair to our team, who work incredibly hard to host these events transparently. We always hope our star ratings reflect our actual service, product authenticity, and customer care.

We would love to welcome you back for future draws. If you ever have trouble finding the live stream next time, please drop us a direct message and our team will happily send you the direct link.

All the best, The WOW Team

Rated 5 out of 5 stars

Meeting with watches of wales

Had a really productive meeting with Paul this morning.
A great chap and very knowledgeable .
I will definitely visit Paul again for my next watch purchase.
Professional service with the personal touch.

August 18, 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Michael

Paul is thrilled to see these comments, thanks so much for leaving this review, he looks forward to seeing you again next time.

All the best, The WOW Team

Rated 5 out of 5 stars

Easy to enter

Easy to enter, decent odds good competitions

August 17, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Nick

Thanks for the feedback and good luck in any of the draws you enter 🍀

All the best, The WOW Team

Rated 5 out of 5 stars

Great competions

Great competions. Fingers crossed 🙏

August 16, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Michael

Good luck always in any of our competitions your enter 🤞🏼

Thanks for leaving a review.

All the best, The WOW Team

Rated 5 out of 5 stars

Fantastic website.

August 13, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey

Lovely comments about our website are so appreciated, thank you. Makes all the hard work so worth it!!

All the best, The WOW Team

Rated 5 out of 5 stars

Fantastic website

Fantastic website

August 10, 2026
Watches of Wales logo

Reply from Watches of Wales

Hello Mark

Thanks, we have worked so hard on our website to make sure it's where it is, so this feedback is brilliant, thanks again.

All the best, The WOW Team

Rated 5 out of 5 stars

Really easy to get involved and some…

Really easy to get involved and some great watches to win at a great price with really good odds

August 9, 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Warren

Thanks so much for the great review! ⭐️ We’re glad you find it easy, best of luck, and we hope you land a winning watch soon! 🤞⌚️~

All the best, The WOW Team

Rated 5 out of 5 stars

Easy transition takes 30 seconds all…

Easy transition takes 30 seconds all good.

August 8, 2026
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Reply from Watches of Wales

Hey Steve

Great to hear it was so speedy, we know that's important!

Thanks for your feedback 😊

All the best, The WOW Team

Rated 5 out of 5 stars

Competition win.

Have bought a few tickets for the competitions over the last couple of years. And what do you know, this week I won. Great communication from Jordan, fantastic experience all round. And I love my new watch.

August 7, 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Peter

We’re absolutely delighted to hear that you were one of our competition winners, especially after entering over the last couple of years!

It’s great to hear that Jordan looked after you so well and that you had such a fantastic experience from start to finish. Most importantly, we’re thrilled that you love your new watch! ⌚️

Congratulations again, and thank you for being part of Watches of Wales! 💙

All the best, The WOW Team

Rated 5 out of 5 stars

A diverse selection of watches to win…

A diverse selection of watches to win in each competition which peaks your interest to browse the store.

August 5, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Steven

We work hard to offer a diverse selection so appreciate your great feedback, thank you.

All the best, The WOW Team

Rated 5 out of 5 stars

Paul was helpfull

Paul was helpfull, informative, no hard sell, no pressure to sell.Price offered was good,

August 4, 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi Gwyn

Never a hard sell from Paul, just informed choices, glad you were pleased with the price offered, thanks for the review.

All the best, The WOW Team

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