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Watches of Wales Reviews 

606
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff for providing exceptional service and guidance during luxury watch purchases and professional valuations. Consumers also highlight the fantastic, transparent competitions offering incredible timepieces and high-end prizes at very fair and competitive odds. Buyers consistently describe the website as easy to navigate, making the entire purchasing journey smooth and enjoyable from start to finish. Some reviewers were not happy with their lack of luck, noting disappointing losing streaks or never winning despite entering multiple draws regularly, though they still acknowledged the overall fairness of the events.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible opportunity to win high-end luxury... See more

Competition

Users describe positive interactions with competition, highlighting that the events are fair, transparent,... See more

Staff

People report positive experiences with staff, highlighting that team members are extremely knowledgeable,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how transparent and straightforward... See more

Service

Consumers find service to be positive, highlighting trustworthy, reliable, and straightforward interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing competitions, I was fortunate enough to win an amazing watch but chose to take the alternative cash prize which was substantial. The money was sent over straight away without a prob... See more

Company replied

Rated 5 out of 5 stars

Great new competition format with 3 prizes, these guys are open, transparent and always approachable and take on board feedback. We usually buy a ticket, for this draw we've bought 5. Wish them every... See more

Company replied

Rated 5 out of 5 stars

Great customer experience, fantastic competitions to win great watches and other prizes at a fraction of the cost to buy if you are lucky enough to get your ticket number to come in. The odds are fant... See more

Company replied

Rated 5 out of 5 stars

An amazing chance to win stunning watches and other high-end prizes – it really doesn’t get better than this! Highly recommend Watches of Wales to anyone who loves quality, excitement, and the thrill... See more

Company replied


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Watches of Wales Group is a trusted UK provider of luxury watches, jewellery and precious metal services. Through Watches of Wales, customers can buy authentic luxury timepieces and jewellery from prestigious brands such as Rolex, Omega and Patek Philippe. Watches of Wales Competitions offers fair and transparent prize competitions, giving people the chance to win luxury watches and high-value prizes for as little as £9.99. Across all our services, we focus on transparency, customer care and delivering a smooth, professional experience every time.

We sell quality as standard

Written by the company

With over 20 years' experience, we specialise in the buying and selling of the worlds finest watches. From second-hand Rolex watches to pre-owned Omega watches, we ensure any watch you buy from us is a quality investment. All of our watches have been meticulously inspected against our stringent requirements.
Fair and transparent draws
Once the competition has ended – whether this is because we sold all tickets, or the competition’s end date has been reached – we will announce when the draw will take place via our social media and email channels. To fairly draw a winner, we use a website called random.org which is a third-party supplier ensuring a fair draw for each competition. Each draw is documented on the site and ready to be seen by the public.
We pay the best prices for gold
Are you looking to sell your gold? Maybe you have a load of old jewellery, coins, medals, or a Rolex Watch? Gold Buyer Wales is a family run business with over four decades of experience. We are known for paying the highest prices around for gold and precious metals and have shops in Pontyclun and Tonypandy.

Contact info

Promotion box for Watches of Wales

The Home of Luxury Competitions

Visit our competitions page to see our latest prizes!

4.9

Excellent

TrustScore 5 out of 5

606 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(606)

470 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Websire is very easy to use

Very easy to buy tickets. Kept up to date with the results

August 31, 2026
Watches of Wales logo

Reply from Watches of Wales

Thanks Bipin

We work hard to make sure the website is very user friendly, so it's good to get this feedback.

All the best, The WOW Team

Rated 5 out of 5 stars

Very clear process

Very clear process, ordering made easy.

September 2, 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Rob

Thanks for the feedback, much appreciated.

All the best, The WOW Team

Rated 5 out of 5 stars

I won a watch and went to collect in…

I won a watch and went to collect in person, the guys from WoW were lovely. I made a day of it by visiting a beautiful beach nearby too. Amazing experience 🙌

August 26, 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Chris

Congratulations on the win! We're so glad you came to collect it in person, it was lovely to meet you and turning it into a beach day sounds like the perfect way to celebrate.

Enjoy your new watch! 🎉

All the best, The WOW Team

Rated 5 out of 5 stars

Jordan from watches of wales sorted me…

Jordan from watches of wales sorted me out with me first ever Rolex

Amazing product, company and a genuine nice guy look forward to the next purchase

Dan

August 29, 2026
Watches of Wales logo

Reply from Watches of Wales

Thanks a million, Dan!

Jordan is a top guy, and he's thrilled to read this.

Enjoy the new watch, and we'll see you whenever you're ready for the next one! 🥂

All the best, The WOW Team

Rated 5 out of 5 stars

In it to win it

After speaking to a recent winner I was recommended to enter the competition I think this is a great chance to win and simple to use very reasonable priced taking into account the amazing prizes

August 28, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Joanne

You've got to be in it to win it, 100% - good luck always 🤞🏼

All the best, The WOW Team

Rated 5 out of 5 stars

Looking for first win

Easy site to navigate with some great prizes

August 30, 2026
Watches of Wales logo

Reply from Watches of Wales

Thanks Dean

We do everything we can to make everything as good as it can possibly be for our customers 😊

All the best, The WOW Team

Rated 5 out of 5 stars

Easy to manoeuvre website with some…

Easy to manoeuvre website with some fantastic prizes for the lucky winner 🤞🤞🤞🤞🤞🤞🤞🤞🤞🤞🤞🤞🤞🤞🤞

August 30, 2026
Watches of Wales logo

Reply from Watches of Wales

Hi Russell

Thanks for the feedback, good luck always in any of the comps you enter 🤞🏼🤞🏼🤞🏼

All the best, The WOW Team

Rated 5 out of 5 stars

Superb competition company, great guys great prizes!

I’ve been entering these competitions from pretty much day 1… never won a thing… until now!! Proud owner of the AP Royal Pop!! The WoW packaging and free hat and watch roll were a great touch! Very happy with my prize ⌚️

August 29, 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hi David

Thank you so much for the fantastic review! 🙌 We’re absolutely delighted that your luck finally came in and that you’re now the proud owner of the AP Royal Oak! ⌚️🏆

It’s amazing to hear you’ve been with us since day one, and we couldn’t be happier that your first win was such a special one.

Enjoy your prize, and thank you again.

All the best, The WOW Team

Rated 5 out of 5 stars

I had some gold that I was looking to…

I had some gold that I was looking to sell and went to a high street jeweller for a price. I then called watches of Wales and went online to book an appointment. We had a private appointment where we were offered £500 more than at the high street jeweller.

August 26, 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Jon

Thank you so much for sharing your experience!

We are thrilled that we could offer you a much better price and a comfortable, private experience. This top value and great service is exactly what we aim for, and we appreciate you choosing us!

All the best, The WOW Team

Rated 5 out of 5 stars

Just won the 1k bonus

Just won the 1k bonus
After entering the competitions over the last few weeks really didn't expect to see watches of wales ring me today to tell me id won thanks again hopefully get one of the watches now 👍

August 27, 2026
Unprompted review
Watches of Wales logo

Reply from Watches of Wales

Hey Ashley

Congratulations on your win! We were absolutely thrilled to deliver the good news yesterday.

Thank you for playing with us over the last few weeks, and best of luck in our upcoming draws, we hope to see you winning one of our luxury watches very soon! 🌟

All the best, The WOW Team

Rated 5 out of 5 stars

Sunday i entered a competition for the…

Sunday i entered a competition for the first time, i bought 3 tickets around £60 and won a rolex batman!!! can not thank you enough
5 star

August 23, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Daniel

What an incredible first entry.....3 tickets and a Rolex Batman! 🦇⌚️ Congratulations, and we’re absolutely delighted for you. Enjoy your amazing win! ⭐⭐⭐⭐⭐

Thanks for leaving a review!

All the best, The WOW Team

Rated 5 out of 5 stars

Entered the competition and won a…

Entered the competition and won a breitling
Watch arrived the next day in perfect condition

August 24, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Paul

Congratulations again on winning the Breitling, we’re delighted it arrived safely and promptly. Enjoy your new watch! ⌚️🎉

All the best, The WOW Team

Rated 5 out of 5 stars

Fantastic to deal with

Fantastic to deal with

August 22, 2026
Watches of Wales logo

Reply from Watches of Wales

Hey Liam

Thanks for taking the time to leave this feedback ☺️

All the best, The WOW Team

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