First time trying Malenzo, will definitely purchase again. The merino wool is lovely and fine, and the item was very well finished. Customer service is very responsive and delivery was quick too. Noth... See more
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Purchased a long sleeve polo which was unfortunately too small so had to return. This is where the problems start. Been 2 weeks now and still no refund or response from Malenzo. Shame because the qual... See more
I’ve bought 4 tops from malenzo, with the quality blowing me away each time due to the fit an the quality of the material! I’ve paid high end retail prices for knitwear from places such as Luca Falcon... See more
Company replied
*Highest quality knitwear that’s quite clearly had many hours of design work put into it. Luxury products that fit even better than expected and at competitive prices. *First class customer ser... See more
Company replied
Company details
Written by the company
Clothing Brand. Smart Casual Menswear. Fitted. Affordable. Luxury.
Contact info
Malenzo Ltd. 4 Alder Close, L34 2SN, Liverpool, United Kingdom
- info@malenzo.co.uk
- malenzoknitwear.com
4.7
Excellent
152 reviews
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Fast delivery bought a few things of…
Fast delivery bought a few things of malenzo now always top quality 👌
November 6, 2025
Happy customer
Bought my soon 3 hoodies from this site absolutely lovely and delivered on time customer services also amazing would order from here again
October 2, 2025
Fantastic customer service
Despite issues with the courier losing parcels they'd sent out on more than one occasion the customer service was brilliant. Went out of their way to make sure the items I'd ordered arrived. Tops look great and fit really well.
December 22, 2024
Unprompted review
Quality clothing,the medium T-shirt…
Quality clothing,the medium T-shirt which I ordered fitted perfectly.Well packaged and great service.
December 4, 2024
Still haven’t received my order
Still haven’t received my order. I have emailed both malenzo and royal mail and got no response. I ordered nearly a month ago
December 4, 2024
Reply from Malenzo
Hi Aiden,
Hope you are well and thanks for taking the time to leave a review.
We can not find an email from you to say you have not received your item but if you could please check you have sent it to info@malenzo.co.uk that would be excellent.
We can only apologise that your item has been delayed arriving to you we know how frustrating this must be, we checked your order and we sent it with next day delivery 2 weeks ago which is extremely frustrating for us both that it hasn’t arrived.
We will chase this up tomorrow with The Royal Mail and I will get back to you with a response. We have lots of serious delays with orders that were sent from the Black Friday weekend.
The Royal Mail are conducting an investigation into this themselves as we have already lodged a complaint but we will add yours to the list and update you asap.
We can only apologise again but as soon as we hand the item over to Royal Mail we have to rely on them to deliver it on time which at this time of year they seem to be struggling to do.
I’ll be in touch again tomorrow once I have spoke to them
James
High end quality every time!
High end quality every time!
I've never had a bad fitted piece of Malenzo garment, and I've bought from every one of their launches. I have recommended every one of my friends and family to buy from this company. What ever they are doing they are doing it right, keep it up!
December 4, 2024
Best fitting knitwear I’ve bought ⭐️⭐️⭐️⭐️⭐️
December 27, 2023
Excellent quality and fit
November 29, 2023
Fast delivery and clothes are great.
November 29, 2023
Reply from Malenzo
Hi Dave,
Thanks for taking the time to leave a 5 star review.
We're glad you like your new Malenzo garments!
Kind regards
James
Excellent service easy pay options…
Excellent service easy pay options really quick delivery and high quality clothing
November 29, 2023
Reply from Malenzo
Hi Amanda,
Thanks for taking the time to leave such a brilliant review.
We're glad we've met your expectations with pay, delivery and the quality of our garments.
Speak soon
James
Could do better! .... but recovered the situation!
Not all the items were in stock, despite logging in at 7pm in response to an email that said the stock would be available from 7pm.....
The order included one incorrectly sized item (ordered XL and XXL; was sent 2 XLs)
I've emailed to get a refund form (in line with the Easy Returns advertised) and no-one's responded.
On a positive note, the product itself looks & feels good quality and well made.
Update: I received a response this evening to my email. To be fair to Malenzo, they have apologised, addressed the error with the wrongly-sent item, and refunded the delivery cost. Availability remains an issue which hopefully will improve in future
November 29, 2023
Reply from Malenzo
Hi Dom,
Thanks for taking the time to leave a 4 star review even though we made a mistake with your order.
6/7 items were correctly packed and sent to you but we sent 2 XLs in the same garment instead of an XL and XXL so again I would like to apologise for this.
We responded to your email 6 hours later which I agree could have been sooner but due to then recent launch we have been busier than usual, we normally respond within the hour.
We have refunded you some of your order to apologise for the inconvenience caused and will replace the missing item.
Regarding one item being out of stock straight away - unfortunately this is the main issue we have as a reasonably 'new' business. The demand far outweighs what we can make/put on sale so it results in some sizes selling out almost instantly.
We know you managed to get 7 out of the 8 items you wanted before they sold out but if we have any returns for the item that did sell out before you can purchase we will make sure you are first to be able to purchase it.
I hope this is ok and we really appreciate your patience and support.
Speak soon
James
Excellent piece as described
Excellent piece as described, Fit and feel is perfect, very happy with my purchase cant wait for some of the other pieces to restock. Thanks
June 17, 2023
Amazing quality polos
Having heard of the quality of malenzo clothes I thought I would give them a try and so bought 2 polo shirts. Absolutely amazing quality, a boss fit and looks decent on aswell.
April 25, 2023
Way too small waiting on a refund
April 5, 2023
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